Writing Center Office Assistant --
Job Description

Pay Rate: $8.50/hr
Office assistants will be responsible for the following types of tasks:

Data Collection Duties

• Completing initial data collection on Conference Report form
• Verifying that students have completed a New Student Questionnaire
• Tracking whether students used a computer before tutoring sessions (checkbox on Conference Report form)
• Tracking how often computers are in use (Access database)
• Tracking how often students get turned away (Access database)
• Tracking how often the wait time exceeds 1 hour / 2 hours / 3 hours (Access database)

Reception Duties

• Greeting all walk-ins pleasantly
• Greeting all telephone callers pleasantly
• Answering any questions about Writing Center policies, services, hours, etc.
• Informing tutors that appointments have arrived
• Informing tutors when drop-ins are waiting

Lab Management Duties

• Troubleshooting basic Microsoft Office questions
• Refilling paper and toner in lab printers
• Clearing paper jams

Office Duties

• Checking the Writing Center's three voice-mailboxes
• Photocopying commonly used forms and handouts
• Running errands to campus offices
• Cleaning receptionist desk
• Straightening lab bookshelves