Temple Times Online Edition
    SEPTEMBER 16, 2004
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Tuttleman computer lab open around the clock
To accommodate the growing demand for around-the-clock on-campus computer access, the Tuttleman Scholars Information Center is open for Temple students 24 hours a day from Sunday through Friday afternoon. On weekends, the lab, which includes 90 PC and 10 Mac workstations, is open on Saturdays from 9 a.m. to 6:30 p.m. and on Sundays starting at noon. For more information on Temple computer labs, go to www.temple.edu/cs/labs.

Guidelines for Windows XP SP2 installation released
Microsoft has developed a major, comprehensive upgrade to the Windows XP operating system called Service Pack 2. The upgrade was created to address many issues, including security.
Over the past several months, Computer Services has evaluated Service Pack 2 to see how it affects access to Temple resources. After careful consideration, Ariel Silverstone, chief information security officer, released guidelines for the installation of Service Pack 2 on Sept. 8. The guidelines include installing Temple’s firewall configuration utility for on-campus computers, turning on Windows Automatic Update, and managing the new XP pop-up blocker. Guideline details are available online in Silverstone’s memo at

New computer virus discovered on residence hall computers
On Aug. 31, a new type of computer virus called W32.Spybot.Trojan infiltrated the residence halls, particularly hitting 1300 Cecil B. Moore. Computer Services responded by immediately removing the infected machines from the network to contain the spread of the virus. Thanks to cooperation from the students, consultants were able to study the infected computers and isolate the new virus. Computer Services then brought the virus to the attention of Symantec Corp. representatives, who researched a fix and released an updated virus definition file. The definition file was then pushed out to all computers on Temple’s network.

Phone user guides available online for students, employees
The residence hall telephone user guide includes instructions for activating call waiting and making international calls or conference calls. Single- and multi-line user guides for faculty and staff include instructions for features such as leaving messages on a busy extension, transferring and forwarding calls, and abbreviated dialing. With abbreviated dialing, users can set up a directory of 10 frequently called internal or external numbers, each identified by a one-digit reference code from 0 to 9.
To view the user guides:
• residence hall students: www.temple.edu/cs/telecommunications/residencehall.htm.
• single-line users: www.temple.edu/cs/telecommunications/single.htm.
• multi-line users: www.temple.edu/cs/telecommunications/multi.htm.