Temple Times Online Edition
    FEBRUARY 17, 2005
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Make LifeWorks work for you

How much time do you spend tracking down solutions to personal problems such as reliable child care, managing credit card debt, caring for elderly family members or dealing with a gambling or drug problem?

Once you find what you’re looking for, how do you know it’s legitimate? What if you need support for a personal problem that’s not answered by anything you’ve come across?

To help employees get support easily for day-to-day problems, Temple launched a new employee assistance plan on Jan. 1. The program, called LifeWorks from Ceridian, delivers support and information quickly to deal with personal and work-related issues whenever you need it.

Its professionally trained consultants help with family problems, marital concerns, financial and legal matters, stress, depression and other problems affecting your personal or work life. The University covers the full cost of LifeWorks, so services are free to eligible employees and their families.

Caring consultants are available 24 hours a day, every day of the year to help you confidentially. You can reach them by phone toll-free at 888-267-8126. No problem is too big or too small. Seek help early before a minor problem turns into a major one.

LifeWorks also has an award-winning Web site with hundreds of articles, calculators, worksheets, workshops and bulletin boards. Log on to www.LifeWorks.com for these resources.

To give you an idea of how LifeWorks works, let’s take a look at a couple of sample situations:

Child with a drug problem.
Whether you’re in a crisis situation or just need advice, call the LifeWorks toll-free number right away to get support from a trained consultant.

Besides talking with the consultant and provider, go to www.LifeWorks.com to learn more about drug abuse in teenagers and what you can do to deal with it. You’ll find information such as:

• Nineteen articles, including “Drug Dangers for Teenagers Drugs and Alcohol Abuse: Warning Signs,” “If Your Teenager Is Abusing Alcohol or Drugs” and “Using a Support Group When Someone You Care About Abuses Drugs or Alcohol.”
• A downloadable worksheet to help you talk with teenagers and school-age children about alcohol and other drugs.
• Eighteen AudioTips on various topics including amphetamines, behavioral signs of drug abuse, cocaine, crack and treatment options.
• Seven Web links to further resources.
Click on “Addiction & Recovery” at www.LifeWorks.com for more.

Caring for elderly relatives.
Responsibility for the health and well-being of elderly family members can be time-consuming and stressful. Whether your relatives live nearby or far from you, LifeWorks provides resources, such as:
• LifeWorkShops on “Community Services and Programs for Older People” and “Helping Your Older Relative Stay Independent.” These are archived recordings of past live workshops.
• Elder Care Finder: a tool to search for care and living arrangements. It’s easy to use — just enter the address and the distance from the address under consideration. The results list assisted-living options, home healthcare agencies and/or skilled nursing facilities in that geographic area.
• More than 60 LifeArticles, including “Geriatric Care Managers,” “Talking with Your Older Relative,” “The Rewards of Caring for an Aging Parent or Other Relative” and “Thinking About Having an Older Relative Move In.”
• Seven downloadable worksheets, including screening continuing care communities and nursing homes and respite care.
• Access to Lifeline at a discount. This easy-to-use personal response and support service can provide daily reassurance and emergency assistance whenever it’s needed.
• More than 70 AudioTips, including choosing respite health care and senior caregiver support services.
• Booklets and recordings on care giving and Medicare that can be ordered at no cost.
• Close to 50 Web links to further resources.
Find these resources on www.LifeWorks.com under “Featured Tools” and “Helping Aging Parents.”

In addition to online resources, LifeWorks provides referrals to local certified and licensed providers for up to five face-to-face counseling sessions per eligible person for each issue. When you call LifeWorks, the consultant will discuss your needs and concerns, listen and assess the situation.

Depending on the situation, the consultant may work with you, refer you to a specialist or local counselor for ongoing counseling, refer you to a self-help or support group, guide you to helpful resources in your community or send you helpful materials. Referrals for legal services at a discount are also available.

The entire LifeWorks toolkit of personal and professional resources is available now to eligible Temple employees. Call LifeWorks or visit the Web site to find the information and services you need.

- By Irene Monley