Temple Times Online Edition
    JANUARY 27, 2005
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New HSC technical support center opens

Computer Services has opened a new Technology Support Center at the Health Sciences Center. The TSC offers “virtual” help desk support via a webcam and microphone, computer training, production services for faculty and staff (such as poster printing, slide scanning and slide recording), and CD duplication. Faculty and staff can also make appointments for consultations.

The TSC is located in the Medical Research Building, suite 112. Hours are Monday through Friday, 11 a.m. to 5 p.m. To contact the TSC, please call 215-707-7702.

For more information on the TSC, visit www.temple.edu/tsc.

Temple awarded million-dollar Oracle portal grant

Temple has received a $1.045 million grant from the Campus Enterprise Application Integration Consortium to develop an Oracle portal. The portal will offer students, faculty and staff central Web access to essential services including the Blackboard course management system, the OWLnet student administrative system, and the My Backpack file management system. The grant was awarded to Temple’s Computer Services department to cover the cost of hardware, software, project management and training necessary to create and maintain the portal over a five-year period.

The CampusEAI Consortium is a nonprofit organization dedicated to supporting collaborative software projects in the field of higher education. The grant will give Temple the opportunity to create a valuable technology resource for the Temple community and to also work in conjunction with other universities.

Get serious about spyware

Did you know that spyware can do more harm than simply slowing down your computer and producing pop-up windows? It can also monitor your Web browsing and, in severe cases, gain password information and credit card numbers. For advice on protecting your computer from spyware, see the Computer Services information page, Spyware 101, at