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IT Support Office

The IT Support Office provides a wide range of technical support for the School of Communication and Theater. We provide technical support for Classrooms, Labs, Faculty, Staff, and Students. Our main focus is Desktop Support for Faculty and Staff. If you have an issue with your desktop system or laptop, please contact our office. We are the first line of support before calling the Help Desk. If we are unable to provide support for your particular issue we can refer you to the correct person or department. If you are unable to reach us then contact the Helpdesk.

Location

Annenberg Hall Room 1J

Hours of Operation

Monday - Friday, 8:30 a.m. to 5 p.m.

 

Other Temple University Technical Resources

Help Desk

Location: (12th Street and Montgomery Avenue), Room 106

Phone: 215-204-8000

E-mail: help@temple.edu

Web: https://tuhelp.temple.edu/Default.aspx?a=login

If you have a technical issue and can’t reach the SCT IT Support staff then please contact the University’s Help desk. The Help Desk can assist you in a wide range of technical areas. They handle calls pertaining to everything from being locked out of your computer or email to answering Microsoft Word questions. Listed below are the different ways the helpdesk can be contacted via e-mail, phone, online chat, or walk-in at the Tech Center.

Instruction Support Center for Faculty

Location: Tech Center Room 110

Web: http://www.temple.edu/cs/isc/services/index.html

The Instructional Support Center provides access to computers and a wide range of technology Monday through Friday between 8:30 AM and 5:00 PM, supported by a staff of friendly Certified Instructional Designers and Technology Experts.

  • Blackboard and Online Training
  • Digital Imaging
  • Presentations
  • Audio/Video
  • Website Authoring

Computer Services

Web: http://www.temple.edu/cs/

Computer Services offers resources that enhance the educational experience of our students, provide academic and administrative services essential to University operations, and foster a sense of community. All other technical departments such as Training, Instructional Support, Computer Recycling Center, and Computer Business Services all fall under “Computer Services”. Please visit their website to explore the services offered.

Related Links

Computer Services

Instruction Support Center

Help Desk

Contact

Robert Velez

Director of Information Technology

215-204-2092

velez@temple.edu

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