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Add TUAlert as a contact in your cell phone!

Contact Name: TUAlert
Mobile Number: 215-777-7777
Home Number: 24639

Please note: This information allows you to identify when you are receiving a TUALERT. These numbers do not receive calls.

TUAlert Phone Number

Emergency Procedures

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In the event of an emergency:

  • Dial 1-1234 from a campus phone,

  • 215-204-1234 from an off campus phone or dial 911

  • If you are using a campus phone you must dial 9-911

  • Your response to an emergency will depend on the situation and the type of incident

  • It is important for you tor remember to use common sense when determining your response

  • Some emergencies may require you to Shelter in Place while others may require Evacuation

This page will provide recommendations based on different types of emergencies.

 

Building Fire
Active Shooter
Severe Weather
Hostage Situation
Power Outage
Bomb Threat
Civil Disturbance
Hazardous Materials
Suspicious Package
Health Related
 

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Shelter in Place

Shelter-In-Place means to seek immediate shelter and remain there during an emergency rather than evacuate the area. Shelter-In-Place will only be used when an evacuation is not safe. Certain events may necessitate the initiation of Temple University’s Shelter-in-Place Protocol. Notification to shelter will be made using all means of communication available. IN addition to sounding the TU Siren, a TU Alert will be sent and the Temple home page will be updated.

Examples of instances when the Shelter-In-Place protocol may be used are:

Shelter-In-Place (hazardous incident) Recommendations

In the event of a critical incident where hazardous (including chemical, biological or radiological) materials may have been released into the atmosphere either accidentally or intentionally, a decision to Shelter-In-Place may be the preferred method of safely waiting out the release. The following recommendations should be considered:

Shelter-In-Place (weather) Recommendations

A severe weather event such as a tornado or wind event during normal operating hours of the university may necessitate you Shelter-In-Place until the threat of bad weather has passed.

It is recommended that you:

Please note: The Heating and Ventilation system may be shut down or changed to re-circulate air to prevent drawing in outside air.

The exterior doors will be locked to prevent persons from entering the buildings. Access to doors using card access will be limited to University Police.

 

Evacuation

An evacuation is implemented under conditions when it is no longer safe for students, faculty and staff to remain in a building or a specific area in a building. This requires occupants to move out and away from a building to a designated building area of refuge or out and away from a specific area within a building. Most commonly used when there is a suspected fire or hazardous material spill in a building.

 

Building Fire

IIn the event of a fire or hazardous materials emergency within a campus building, it is necessary and safest for occupants to evacuate. University policy is total evacuation.

A fire or hazardous materials emergency exists whenever:

  1. A building fire evacuation alarm is sounding
  2. An uncontrolled fire or imminent fire hazard occurs in any building or area of campus
  3. There is the presence of smoke, or the odor of burning
  4. There is abnormal spontaneous or abnormal heating of any material
  5. There is an uncontrolled release of combustible or toxic gas or other hazardous material, or a flammable liquid spill

Suggested Response Guide:

  1. Activate the building fire alarm if it is not already sounding
  2. Leave the building by the nearest exit

If you get trapped in a building:

Signal for help:

Severe Weather

Suggested Response Guide:

Power Outages

Be prepared to provide the following information:

  1. Your name
  2. Phone number where you can be reached
  3. Building name, floor number, room number
  4. Nature of incident
  5. Floor(s) or area affected
  6. Room number

In buildings equipped with emergency back up, the emergency generator will provide limited electricity to crucial areas of the building, inclusive of the fire alarm system and emergency lighting.

Suggested Response Guide:

  1. Turn off all electrical equipment, including computers
  2. Do not turn any equipment back on until power has been restored or you are advised to do so by Facilities Management
  3. Elevators will not function during a power failure
  4. Use the stairs to evacuate the building
  5. If you are trapped in an elevator, use the elevator’s emergency phone to notify Campus Police
  6. Use cell phone if no emergency phone is available
  7. If there is no emergency phone in the elevator, trigger the elevator’s emergency alarm button
  8. In the event of an extended, campus wide, or area wide power outage, instructions and information will be provided through TU Alert system

Civil Disturbance

A public disturbance by three or more people involving acts of disruption and violence that may cause immediate danger, damage, or injury to others or their property. If you find yourself in a mob- type situation the best thing to do is leave immediately.

Suspicious Package

Suggested Response Guide:

Actions to take once a potential suspicious package has been identified:

  1. Stay calm -do not panic
  2. Do not move or handle a suspicious package
  3. Leave the area
  4. Do not use your cell phone

If a suspicious powder or substance spills out of a package or envelope, follow these guidelines:

  1. Do not clean up a suspicious powder
  2. Turn off local fans or ventilation units in the area if you suspect that a device has been activated and the fan/ventilation switches are quickly and easily accessible
  3. Leave the room and close the door, or section off the area to prevent others from entering
  4. Wash your hands with soap and water to prevent spreading any powder to your face
  5. Remove heavily contaminated clothing as soon as possible and place in a plastic bag or some other container that can be sealed Give clothing bag to the emergency responders
  6. Shower with soap and water as soon as possible if contaminated
  7. Do not use bleach or other disinfectant on your skin
  8. List all people who were in the area when the suspicious package was recognized
  9. Provide this list of people to Campus Safety for follow-up investigations and to ensure everyone involved can receive advice from local public health authorities and outside law enforcement officials

Active Shooter

An active shooter is an event in which one or more individuals commit harm to multiple victims, in a short period of time, through the use of firearms.

Suggested Response Guide:

If possible, exit the building immediately

  1. Be aware of alternate exits – (windows, exits behind you)
  2. Keep your hands visible
  3. Leave everything – take nothing with you
  4. Once safe, contact authorities to make sure the incident has been reported.

If you can not exit:

  1. Clear the hallways
  2. Do not scream; it tells suspects where you are
  3. Close and lock the door if possible
  4. Turn off lights, computers and monitors in the room
  5. Close blinds
  6. Silence cell phones
  7. Remain calm, quiet, and out of sight
  8. Take adequate cover/protection (i.e. concrete walls, thick desks, filing cabinets -cover may protect you from bullets)
  9. Keep land line phones free and available for contact from Emergency personnel

Hostage Situation

A hostage crisis develops when one or more terrorists or criminals hold people against their will and try to hold off the authorities by force, threatening to kill the hostages if provoked or attacked

Suggested Response Guide:

If you witness a hostage situation immediately remove yourself from any danger and call authorities. Be prepared to give the Police dispatcher the following information:

  1. Location Building name, floor, and room number of incident
  2. Number of possible hostage takers
  3. Physical description and names of hostage takers, if possible
  4. Number of possible hostages
  5. Any weapons the hostage takers may have
  6. Your name

If you are taken hostage:

  1. Remain as calm as possible
  2. Speak normally. Do not complain, avoid being belligerent and comply with all orders and instructions
  3. Do not draw attention to yourself with sudden body movements, statements, comments or hostile looks
  4. Observe the captors and try to memorize their physical traits, voice patterns, clothing or other details that can help provide a description later
  5. If forced to present demands to authorities, either in writing or on tape, state clearly that the demands are from your captors. Avoid making a plea on your own behalf
  6. Try to stay low to the ground or behind cover from windows or doors, if possible

Bomb Threats

IIf you receive a bomb threat by telephone, here are some helpful things to keep in mind:

  1. Remain Calm. When the bomb threat is received, the person taking the call must remain calm and obtain as much information as possible
  2. If you have caller ID, note the phone number of the caller
  3. Do not put the caller on hold
  4. Do not attempt to transfer the call
  5. The person taking the call should immediately notify another staff person in the office, preferably while the caller is still on the line
  6. Pay attention to the caller and his/her words and speech:
    • Does the caller have and distinguishing voice characteristics such as an accent, stuttering or mispronunciation?
    • Is the caller angry, excited, irrational or agitated?
    • Is the caller a man or woman, young, middle aged or old?
    • Listen for background noises (traffic, train whistle, music, radio, TV, children, airplanes, etc)
    • It is important to document all that you know and hear

Hazardous Materials

There are plenty of substances and products in our own buildings that fall under the hazmat classification, and all too often we dismiss the dangers residing alongside us.

Call 911 for any spill or release that threatens life safety or environmental damage.

  1. Post the national poison control number (1-800-222-1222) on or near every home and office telephone in the building
  2. Off Campus residents should place carbon monoxide monitors near the bedrooms in their units
  3. Make sure all combustion (fuel burning) appliances are professionally installed and inspected annually. This includes furnaces, boilers, and major exhaust systems and ductwork
  4. Always store cleaning products and chemicals in their original containers. Do not use any other type of container - such as buckets or bottles - to store chemical products. It's especially important that corrosive or reactant products be kept in the proper containers; many corrosives will eat through metal, and reactants often must be kept in airtight containers
  5. Always read the labels before using a potentially poisonous product. Never leave the product unattended while using it, and return the product to a locked cabinet or stockroom when you are finished
  6. Turn on a fan and open windows and/or doors when using chemical products.
  7. Wear protective clothing (gloves, long pants, long sleeves, socks, and shoes) when spraying pesticides and other chemicals
  8. Never mix household and chemical products together. A poisonous gas may be created when mixing chemicals
  9. Do not burn fuels or charcoal or use gasoline-powered engines in confined spaces such as garages, tents, or poorly ventilated rooms. This contributes to the production of carbon monoxide and can lead to symptoms ranging from dizziness and nausea to coma and death from prolonged exposure

Health Related

See related links under Types of Emergencies