Center City Skyline

Center City Skyline

Registration FAQ

  • How Do I Search Course Descriptions in Self-Service Banner?

    1. Go to the SSB Class Schedule Search.
    2. Select a term, then click the Submit button.
    3. Select a subject, then click on the Class Search button.
    4. Select the course you're interested in viewing by placing your mouse pointer over the course title (the title will change color and become underlined when selected)
    5. Select "View Catalog Entry and Course Description".
  • Who Do I Contact for Special Registration Assistance for Students with Disabilities?
    • For assistance and information on accommodations, campus mobility, community resources and other support services, contact Disability Resources and Services on Main Campus, 100 Ritter Annex.
      • Main: 215.204.1280 (VOICE) or 215.204.1786 (TTY)
      • Ambler: 267.468.8200 (VOICE) or 267.468.8262 (TTY)
      • TUCC: 215.204.4358 (VOICE) or 215.204.1900 (TTY)
      • TUHC: 717.232.6400 (VOICE) or 717.231.3667 (TTY)
  • What Is Continuing Student (Priority) Registration?
    • Continuing student registration is the period in which all currently enrolled students should register. This registration period is intended to give preference to all continuing students by matriculation and class level, ensuring that they are able to schedule classes before new students.
    • This date-regulated process ensures fairness to all students and provides them with the best access to our computerized registration system. Register at your earliest opportunity to get the best selection of classes and the most convenient class schedule. See the Academic Calendars and Registration Information for your start dates and other important information. Please note that the first hour of the initial days of eligibility is extremely busy. If the system is busy, please be patient and try again later.
  • What Must I Do To Register?
    • Consult the advising section of this site for specific school and college advising information.
    • If you are an undergraduate student, you should obtain your Degree Audit Report (DARS) from TUportal to assist you with your remaining course selections and determine the number of semester hours you have completed.
  • What Is SSB?
    • SSB stands for "Self-Service Banner". SSB is a web-based, real-time system that allows access to your academic and financial records. You log in using your AccessNet ID and password. SSB is available through the TUPortal seven days a week.
  • Must I Register Through SSB?
    • Registration through SSB IS MANDATORY provided you remain academically eligible. Your AccessNet ID and password will provide access to this registration system.
  • Is Everyone Eligible To Register Through SSB?
    • You become eligible to register and revise your schedule through SSB after you have registered for your initial semester. You remain eligible to register online provided your cumulative AND last semester's (fall or spring) grade point averages are at least 2.00. The exception to this are students in the Russell Conwell Program, Boyer College and the Engineering college - they will have a RAP code posted to their account in their 2nd semester.
    • Notes:
      • Some colleges allow undergraduate students who are attending their first Temple semester to pre-register online after they have been advised. Consult your academic advising office to see if this option applies to you.
      • Non-degree seeking students are not permitted to register via SSB. These students must contact an academic advisor in the Office of Continuing Education (CE) to process their registration. For more information, please visit the CE web site or call 215.204.2500 or contact your campus advising office.
  • Must I See An Advisor If I Register On SSB?
    • Although an advisor's signature is not required if you register or add/drop online, you are encouraged to meet with your advisor prior to registering or at any time that you have questions. If you are a first semester freshman, you must see an advisor to ensure that an approval indicator is placed on your record.
    • You are responsible for following your school/college guidelines and for meeting course prerequisites.
      • Undergraduates should go to the Undergraduate Course Descriptions for prerequisite information. Undergraduates will also find prerequisite information in SSB and the Course Schedule.
      • Graduate students should go to the Graduate Bulletin at and click on "Courses" for prerequisite information.
  • What Must I Do If I Am Not Eligible To Register Through SSB?
    • You must make an appointment with your advisor, obtain a signed Registration/Schedule Revision Form and take it to your campus registration office according to the Registration Schedule for Continuing Students. Registration at campus registration locations is also regulated by matriculation and class level, so plan on registering on your start date for the best selection of courses.
  • Are There Any Courses That Are Not Available Through SSB?
    • Some courses require special written permission. You can only add these sections at your campus registration office by presenting a properly endorsed Special Course Approval form. You can obtain the form from the authorized representative listed below.
    • Students in the Boyer College of Music and Dance must secure the signature of the Associate Dean of the College or designee for overload approval.
    • Students in the College of Engineering must secure the signature in the Dean's Office for overload approval.
    • Temple University Ambler and Center City students must contact their advising office for information concerning appropriate signatures.
    • College of Liberal Arts Main Campus students must petition for overloads (18 or more credits) in the Academic Advising Center.
    • College of Science and Technology students must petition for overloads (18 or more credits) in the CST Office of Student Services.
  • How Do I Know My Degree Requirements?
    • Undergraduate students and their advisors use the Degree Audit Reporting System (DARS) to plan and track a student's academic career at Temple. DARS works in unison with Banner to show how a student's course work to date, including transferred courses, will fulfill the academic requirements necessary to complete their degree in the major field of study. A "What-if" DARS allows students to see how their completed course work would apply and what requirements would still need to be fulfilled, if they change their selection of major(s).
    • Students can access their DARS document through the TUportal at. Students can learn more about the functionality, changes and updates to the DARS at the DARS web site at http://www.temple.edu/vpus/resources/dars.htm
  • When Can I Revise My Schedule (Add/Drop)?
    • You may revise your schedule online, if you are eligible, any time after you have registered. There is no charge to drop or add until the beginning of the second week of a fall or spring semester or the third day of a summer session.
  • If I Drop a Class, Will It Be Deleted From My Roster?
    • Dropping classes by the end of the second week of the term will result in the removal of the class from your roster. After that date you may withdraw from a class but it will remain on your roster and appear on your transcript. You are also responsible for full payment of tuition and fees for withdrawals processed after the second week of classes, except as outlined in the University's Tuition and Fees Refund Policy (see Tuition Refund Form located in the forms section of the Senior Vice Provost for Undergraduate Studies web site).
  • If A Course Is Cancelled, Do I Have To Drop It From My Roster?
    • A course will be automatically deleted from your roster when the department officially cancels it. A computer generated notice will serve as official verification of the section cancellation. If you want to drop the course prior to formal cancellation by the department, you may do so.
  • If I Do Not Attend Classes, Will My Money Be Refunded?
    • Once you are registered, you become liable for full payment of all charges assumed at registration. Simply failing to attend a class does not change the payment due or entitle you to a refund. To cancel the financial liability for a registration, you must drop the course(s) on SSB, at your campus registration office, or with your academic advisor no later than the last day to drop of the drop/add period. If you withdraw from a class after this date, the course will remain on your record as a withdrawal and you will be responsible for full payment of all tuition and fees.
  • How do I identify General Education (GenEd courses)?
    • To find General Education (GenEd) courses:
      • Select Registration from your Student Banner screen,
      • Select Look Up Classes,
      • In the Subject area,select the first subject then hit the SHIFT key and the last subject to highlight ALL subjects. From here, select the Gen Ed Attribute you were interested in further down the page and Submit. You can narrow your search by campus and day and time as well.
  • Who do I contact with Billing Questions?
    • If you believe that your billing statement is incorrect, you should determine your concerns from the following categories:
      • Pennsylvania Tuition Residency -- Office of The University Registrar, Second Floor Conwell Hall
      • Financial Aid Questions/Concerns -- Department of Student Financial Services, Ground Floor Carnell Hall
      • Residence Hall/Housing Problems -- University Housing, Second Floor, 1910 Liacouras Walk
      • Payment/Billing Questions/Concerns -- Department of Student Financial Services, Ground Floor Carnell Hall
    • Note: Ambler campus and Fort Washington students should contact the Office of Academic Services, West Hall 102, or call 267.468.8248. For financial aid questions/concerns, contact the Ambler campus Student Financial Services' representative, West Hall 103, 267.468.8433.