FAQs

Registration

How do I register for a Temple QA/RA course?

It's easy! Just fax (267.468.8565) or email(qarareg@temple.edu) the following completed forms to the QA/RA Office:

  1. The Registration Form for your site: please note that there are different registration forms for courses that are being videoconferenced and courses that are online.
  2. State Residency Form (new students only)
  3. Students registering for online courses are also required to include a copy of their resume and photocopies of college transcripts. In addition, international students must submit TOEFL scores and WES reports.
  4. New students must also submit a recent photograph of themselves for identification purproses. This can be a hard copy photo or an electronic one.

You do not need to apply officially for the certificate or the master’s degree to get started.  You can explore the QA/RA program by taking up to three courses and then decide whether you’ll pursue a specific certificate, the master’s degree – or both.

How do I know I’ve been accepted into a course?
If you’re a new student, the QA/RA Office will send an email when you're registered, which will include your new TUid number.  Please don’t lose your TUid. You'll need it to register for future semesters, plus it provides access to the TU Portal and Temple's Banner system, which enables you to view tuition statements, transcripts, application status and other academic information. If you do not receive any information from Temple within a week, please contact Ms. Patricia Lee at leep1@temple.edu.

How much time do I have to register?  Do classes fill up?
Yes.  Our classes do fill.  Register early to guarantee your spot in a class.  All of our registration is “first come/first served.” If you wait until the class begins, you may not be able to get into the class.

What is the cut off date for registration?
Generally all students must be officially registered the day before a class begins.  After that, students are only permitted into a class if space is still available, and late fees will be imposed.

Can I use Banner to sign up for a class at a remote site?
No. All students must forward registration forms to the QA/RA Office.  You may use Banner to view your bill and obtain your transcript, but you cannot register or drop courses through Banner. Please fax or email the registration form to us, and we will process it manually.

What if I need to drop a course?  Will I get my money back?
As long as you drop a course before the established deadline, you can receive a complete refund.  See:  http://www.temple.edu/pharmacy_qara/dropping_course.htm

Bills and Tuition

How much does Temple charge for a QA/RA course?
Tuition is posted at:  www.temple.edu/pharmacy_qara/regis-tuitionfees.htm
Books are not included in these tuition fees.

How do I get a copy of my bill?
Temple issues bills electronically. You will receive a notice through your TUmail when your tuition statement is available. Please make sure you look at your TUmail account on a regular basis, since the University will send other official updates to you through TUmail.

Will I have to pay immediately when I register for a course?
We post "Schedule Notes" (on the main QA/RA website) and "Billing Procedures" (on all remote homepages) at the beginning of each semester. Please check these for information.

Whom should I call if I have a question about the billing statement?
Please call Ms. Sylvia McNally at 267.468.8563.

How do I get reimbursed by my company for QA/RA courses?
Please contact the Human Resources Department at your site for the paperwork and forms you need to complete. We advise you to inform your immediate supervisor that you are pursuing QA/RA courses. It lets your manager know you have the initiative to advance yourself by taking graduate courses and also helps you with following company protocol.

Class Location

Where will Temple University classes be held at my site?
We post scheduling information as quickly as possible on the QA/RA homepage for your site. Often we update the QA/RA homepages several times a day to reflect changes in the schedule, room assignments, unanticipated cancellations, and so forth.  Make sure you check the QA/RA homepage for your site before going to your first class.  If the information is not there, please call the QA/RA Office at 267.468.8560.

Class Scheduling

How long do QA/RA courses run (hours and days)?
Each QA/RA course meets for a minimum of 36 hours of classroom instruction.  The actual scheduling of courses depends upon the instructor ’s preference.  Some instructors meet for 10 weeks (3 ½ hours per night); others meets for 12 weeks (3 hours per night).  Weekend scheduling also varies, but all courses meet for 36 hours.

What if there is a problem with the class meeting times?
The QA/RA website serves as the official schedule for all QA/RA courses.  All scheduled classes must follow the stated schedule.  Make-up dates are included in case of weather emergencies or unanticipated events. Please reserve all make-up dates. If there is a problem with how your class is meeting, email qara@temple.edu

Class Materials
How do I order books for QA/RA courses?
When available, we list ISBN numbers for all required texts. We recommend students order texts through our Temple University Ambler Bookstore. You may also call them at 267.468.8460.

You are welcome to purchase your books from other sources.  We strongly suggest that you attend the first class before purchasing textbooks, in case you instructor changes the required text or the edition.

The QA/RA Program is not responsible for returns or shipping charges for books purchased for any course, regardless of whether the course is cancelled or the instructor changes the text.

How do I obtain other class materials for my QA/RA courses?
Your instructor will announce whether he/she utilizes Blackboard to post the course syllabus, PowerPoint slides, links, readings, and other materials required for class. Students are responsible for checking Blackboard and downloading materials before each class.  Your instructor may also provide photocopied materials, which will be distributed by the Student Leader for your class.

Technical Problems with Class Transmissions

Our site is having technical problems with the delivery of class. Help!
We apologize.  Our goal is to make remote class transmission as seamless as possible.  Please inform us immediately if there are technical problems.  A technician, who should be able to fix the problem on the spot, is always available at Fort Washington.  Class leaders should contact Dave Brickett at 267.468.8566 or dbrick@temple.edu  If Dave doesn’t answer, please call the main number at 267.468.8560. Also, please send a note to qara@temple.edu  We will investigate the situation and try to resolve it as quickly as possible.

Grades and Transcripts

When are Temple transcripts available?
The fastest way to view your transcript is through the Self-Service Banner.

Most companies accept Banner transcripts for reimbursement, as long as they display the University logo.

  • Fall transcripts are usually available right before the winter break. 
  • Spring transcripts are usually available by May 20.
  • Summer transcripts are available in mid- to late August. 

If your grade is not in Banner by these dates, please contact your instructor to make sure it was submitted.  After that, call Ms. Sylvia McNally at 267.468.8563.

Programs

What programs does Temple offer in QA/RA?
Temple offers a Master of Science in Quality Assurance/Regulatory Affairs.  Students may also earn certificates in Drug Development, Clinical Trial Management, Basic Pharmaceutical Development, Medical Devices, GMPs for the 21st Century, Biopharmaceuticals and Generic Drugs, and Global Pharmacovigilance:  Benefit-Risk Assessment.  For more information: http://www.temple.edu/pharmacy_qara/certificate.htm

Students may:
·   just complete a certificate
·   complete a certificate and the MS
·   just complete the MS
·   just take a single course (or courses) for personal enrichment

The choice is yours!

How do I apply to the various programs?
You’ll find directions for applying at: www.temple.edu/pharmacy_qara/applying.htm

GRE (Graduate Record Exam)

Do I need to take the GRE for the QA/RA program?
No. The GRE is no longer required for students who have earned a 3.0 GPA (on a 4.0 scale) in their undergraduate degree.

Students who did not attain a 3.0 undergraduate GPA may be considered for admission after taking three QA/RA graduate courses, if they earn a minimum grade of B+ or higher in each of the three courses. One of the three courses must be Food and Drug Law I (Pharmaceutics 5592).

 

Do you have a question we haven't answered?
Check the main QA/RA website:

www.temple.edu/pharmacy_QARA

Or, email qara@temple.edu