Regulatory Affairs and Quality Assurance Graduate Program at Temple University School of Pharmacy

image of spilling capsule

Proctoring Procedures

Why Proctored Exams Are So Important

Temple's RAQA continues to set the standard for academic programs in Regulatory Affairs and Quality Assurance.  To maintain the reputation of our program for our graduates, current students, and future participants, we require that all of our courses hold at least one proctored exam every semester.

The pharmaceutical industry goes to great lengths to validate various procedures, such as manufacturing equipment and computers. The basic tenet behind the GMP regulations is how critical it is for industry personnel to understand and follow Standard Operating Procedures, so that the quality, purity, effectiveness, and safety of drug and device products can be replicated countless times.

These same principles are mirrored in why proctored exams are required in Temple's Regulatory Affairs and Quality Assurance program.

Proctoring does not mean that every exam is "closed book" with students memorizing material, nor does it imply that a school does not "trust" students.

Proctoring simply means that an instructor, RA and QA staff member, or other credible source (such as an official testing site or library) will attest that a student took an exam and followed the given protocols (or SOPs).  A proctored exam can be open or closed book, multiple choice, essay, true/false, fill-in-the-blank or any combination of testing techniques.

Proctoring also means that the exam was administered on a "level playing field" where all of the students in a given course received the same type of exam, were given the same amount of time to complete it, and followed identical directions. 

The Regulatory Affairs and Quality Assurance program requires at least one proctored exam in every course for several reasons:

Proctoring exams takes an enormous amount of time on the part of the Regulatory Affairs and Quality Assurance staff.  In particular, three staff members spend nearly 6 weeks organizing exam arrangements with students and proctors every semester.  We are willing to make this commitment to make sure that your degree from Temple continues to be recognized as the best of its kind and serves you well in your future career.

Exam Policies

The dates of proctored exams are posted on the RA and QA Homepage (see Schedule). 

When registering for courses, students are responsible for checking their schedule to make  sure that they are able to attend proctored exams at the designated time with the rest of their class colleagues. 

If a conflict exists, students should take the course during another semester and select a different  course when possible.  Keep in mind that excuses such as weddings, vacations, not having the course book, etc., are not acceptable reasons for missing a scheduled exam.  Only unanticipated, extenuating circumstances will be considered acceptable reasons for scheduling make-ups.    

The following Regulatory Affairs and Quality Assurance graduate program policy regarding make-up exams applies to all RA and QA courses, whether or not it is stipulated on a course syllabus:

Makeup exams will ONLY be approved under extenuating circumstances.  The format and questions on the makeup exam are at the discretion of the instructor. 

The RA and QA program will consider makeup exams ONLY for unexpected and documented emergencies

Students must pay a $25 fee to take a makeup exam, regardless of the location. The fee increases to $35 for the subsequent request to take a makeup exam and then $50 for the third request. Again, please review the schedule and proctored exam date to make sure you can attend all classes and tests.

All makeup exams must be made up no later than 10 days of the original exam date, or the grade for the exam will be an automatic 0.  This policy holds for both proctored and non-proctored exams.

The Regulatory Affairs and Quality Assurance Office provides proctors at no charge at the Fort Washington Campus on the date and time of the original proctored exam.  The Office does not provide free proctoring for makeup exams. A $25.00 fee will be imposed for makeup exams taken at Temple University Fort Washington, since we must hire a proctor on an unscheduled date to proctor a makeup exam.  The $25.00 fee is also charged if a student takes the makeup exam at an alternate site (such as a library). In subsequent semesters, the fee increases to $35.00 (for the second request to take a makeup exam), and then $50 (for any subsequent requests). Again, makeup exams are supposed to be unusual occurrences.

Students are expected to reserve all makeup dates listed in the official RAQA Schedule of Classes that is posted on the RAQA website. If classes are missed due to inclement weather or other class date changes, students are expected to be available to take final exams on the posted makeup dates, if necessary.

A penalty of 15 points is automatically imposed for any missed final exam unless there is a documented emergency. The following are not considered documented emergencies:

Purchasing discounted plane tickets in advance for an overseas trip;
Being unavailable to take the final exam on a posted make-up date;
Having a pre-planned vacation trip on the final exam date (or makeup date).

In all of the above cases, a 15-point penalty will automatically be deducted from the makeup exam score. Again, students are urged to review the posted schedule carefully for class meeting dates, make-up dates, and final exam dates to make sure they can attend all sessions.

Temple University provides quality education which includes appropriate evaluations of student performance.  It is unrealistic to expect to receive a graduate degree without having any in-class proctored exams throughout a program.  Exams must be distributed fairly and equally to all students, regardless of location or learning modality.  It is only fair that all students in a class be tested in the same manner and in the same timeframe. (For instance, a student taking an online course would not like it if he/she were assigned a closed-book exam while other students were given an open-book test.)

Proctoring SOPs

Proctoring Procedures (must be included with the Registration Form for Online Courses)

Proctoring Agreement


Return to Connect homepage

Temple University School of Pharmacy
Regulatory Affairs and Quality Assurance Graduate Program

425 Commerce Drive, Suite 175
Fort Washington, PA  19034
Phone: 267.468.8560


All rights reserved. This document or portions of this document may not be reproduced or copied without written permission of the Regulatory Affairs and Quality Assurance Graduate Program of the Temple University School of Pharmacy.