HOME        ABOUT OLL       COURSES        STUDENTS        FACULTY        RESOURCES        CONTACT US

FACULTY______________

Online Tutorials

Faculty Resources

Faculty Directory

Frequently Asked Questions

 

 

FREQUENTLY ASKED FACULTY QUESTIONS

Do I have to know a lot about computers or know how to create web pages in order to launch an online course?

What is the administrative procedure to launch an online and/or videoconference course?

How can I choose the most appropriate course management option (Blackboard/OHL/own web page) for my online course?

If I choose to use an existing platform (Blackboard or OHL) for my online course, how can my students get access to it?

How can I get my course roster and my students’ contact information before the semester begins?

When students register for an online course, how do they learn my contact information?

What should I do if a student appears in my class roster but doesn’t get in contact with me nor responds to my e-mails, or if I get contacted by a student that is not on my roster?

What kind of requirements in terms of hardware and software should I ask students to fulfill in order to register for my online course?

Temple University provides students with free access to the Internet from home, but they complain that the connection is frequently very slow. Is there anything that I can suggest?

If a student wants to take my online course, but he or she is not very familiar with computers and online research, will the OLL program provide training?

How should I handle cases of non-matriculated or visiting students who are interested in taking my online course?

Once I post my course materials online, do I lose copyrights on them?

After the semester is over, how can I retrieve my course materials from the course management tool that I have been using, if different from a web site created by myself?

How do I restrict students’ access to the platform that I have been using once the semester is over?


Do I have to know a lot about computers or know how to create web pages in order to launch an online course? ^top

Not at all. The Online Learning (OLL) Program and the Instructional Support Center (ISC) will be happy to provide you with technical, administrative, and academic support to make your online teaching experience as smooth as possible. Of course, launching an online course requires careful planning and organization, so you should begin working with OLL in advance (at least one semester) of launching an online course. Pre-course collaboration with OLL and ISC will allow you to develop appropriate course materials for distance learning, as well as get some basic training on course management tools. Ideally, instructors should envision launching online courses as a two-phase process: the first phase should incorporate online course materials as a complement for face-to-face classes allowing the instructor to tests what works best; the second phase would consist of adapting and redesigning syllabi and course materials for a totally online environment.

What is the administrative procedure to launch an online and/or videoconference course? ^top

The first step is to get your department’s permission to offer a course online. Next, you need to contact OLL so you can make your course a 700 (online) section, add a comment code to be included in the course schedule, and block telephone registration.

How can I choose the most appropriate course management option (Blackboard/OHL/own web page) for my online course? ^top

Choosing a particular course management tool will depend mostly on your level of comfort with it and how well you feel it carries your course material. The OLL Program staff will be happy to give you a demonstration of each of the course management tools adopted by Temple University so you can choose the one you prefer for your course, or you can browse the faculty tutorials on the OLL website. Another option is to use a website that you create yourself using an application (e.g. Front Page or Dreamweaver) with which you are already familiar.

If I choose to use an existing platform (Blackboard or OHL) for my online course, how can my students get access to it? ^top

Students who need access to Blackboard must have a Temple e-mail account (AccessNet). They can open an account online via the Computer Services website. As an instructor using Blackboard, you can use the COURSE TOOLS function, within the FACULTY PORTAL, to create a new course and add students to the new course. If you are modifying an existing Blackboard course, you can go to the control panel and click on “recycle users” to add new students.
If you want to use Horizon Live/WIMBA Channel, please contact the Online Learning Program to find about days/times when this tool is available for Temple University users, as well as to obtain a login ID and password for you and your students.

How can I get my course roster and my students’ contact information before the semester begins? ^top

About two months before each semester begin, the OLL Program posts class lists for each online course at the Faculty section of this web site. These class lists provide instructors not only with their respective student rosters (which are updated on a weekly basis, to show new students as they register), but also their students' e-mail addresses. You will need a login ID and a password to access these pages, so please contact us to obtain them. Also, your department's secretary will be sending you an official class list at the beginning of the semester. If you do not receive a class list by the time classes start, or if you have a student’s name but not his/her e-mail address, please call or e-mail us and we will provide you with the information you need.

When students register for an online course, how do they learn my contact information? ^top

Before the semester begins, we send a message to all students registered in online courses encouraging them to get in contact with their online instructor via e-mail. We suggest that, by no later than the first day of classes, you e-mail them a welcome letter as well, providing your contact information, details regarding the date they can expect the course to start, scheduling of face-to-face meetings, if any, and any other information you feel they will need to complete the course successfully.

What should I do if a student appears in my class roster but doesn’t get in contact with me nor responds to my e-mails, or if I get contacted by student that is not on my roster? ^top

Try to get an updated class list from your department to determine if there are any students who have dropped or added your course, or contact OLL to get information on students that may have registered without filling out the appropriate online registration form. In some cases, students register through their advisors, or manage to bypass the restrictions on registering for online courses via the Diamond Line. Consequently, OLL class lists may not reflect these students’ contact information. In situations like these, we try to contact the student by telephone, in order to obtain his/her e-mail address and establish a communication bridge between him/her and the instructor. However, it is ultimately the student's responsibility to get in contact with his/her online course's instructor by no later than the first week of classes.

What kind of requirements in terms of hardware and software should I ask students to fulfill in order to register for my online course? ^top

While most of the course management platforms work fine with standard personal computers, you should contact the Instructional Support Center for help in determining what hardware is necessary to run the applications you will be using for your specific course.

Temple University provides students with free access to the Internet from home, but they complain that the connection is frequently very slow. Is there anything that I can suggest? ^top

Dial-up PPP access is provided free-of-charge, but it can sometimes be slow, especially when uploading or downloading files. Temple students can get broadband service from DCANet, which provides access via a direct, high-speed T1 line. Discounted rates are available to Temple students, and they can access information about DCANet and other services via the Computer Services website. Students can also pay for a dedicated, high-speed connection such as DSL or cable. The student would have to contact the individual providers that offer these services.

If some student wants to take my online course, but he or she is not very familiar with computers and online research, will the OLL program provide training? ^top

Temple’s Computer Services offers free training for students in these areas, but under no circumstance students should enroll for an online course if they do not have at least a basic level of computer literacy. This means that they must have experience using a word processing application, navigating and researching on the Web, accessing Web browser functions, and sending e-mail with attachments.

How should I handle cases of non-matriculated or visiting students who are interested in taking my online course? ^top

All non-matriculated students must register using a form provided by the Office of Continuing Education (215-204-2500).

Once I post my course materials online, do I loose copyrights on them? ^top

Temple University is in the process of creating an intellectual property policy that addresses this question.

After the semester is over, how can I retrieve my course materials from the course management tool that I have been using, if different from a web site created by myself? ^top

Your course materials will remain on the server after the semester ends unless you delete the material yourself. Your students’ coursework will also remain on the server; however, you can delete them as users of your course, and add new users if you are teaching the same course in a subsequent semester and are simply editing existing course materials.

How do I restrict students’ access to the platform that I have been using once the semester is over? ^top

If you are using Blackboard, just go to the control panel and click on “recycle users” to delete users.

 

© Office of Distance and Summer Programs
671 Ritter Annex, 1301 Cecil B. Moore Ave, Philadelphia, PA, 19122
Phone: 215-204-2712 | Fax: 215-204-2666 | Email: online@temple.edu