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Temple University Center for Research
in Human Development and Education |
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Immediately following the completion of
an event or provided service clients were asked to evaluate
both the material disseminated or presented and the quality
of the presentation. In a sample of 17 of these events with
almost 200 individuals responding, both the quality of the
materials distributed and the presenters were rated very
highly on all items measured (see Figure 2).
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Another indication of client satisfaction
comes from the favorable comments that some of the
respondents added to their evaluation forms. Among the
comments were recommendations to extend the programs by
offering: (1) more hands on time, (2) more time on each new
skill and piece of technology, and (3) longer sessions to
give participants a more lasting knowledge.
Four months after completion of an event, MAR*TEC clients
are given the opportunity to give a considered opinion as to
the lasting effects of the services received. When asked to
assess the long-term impact of the MAR*TEC product or
service on eleven classroom or classroom-related issues,
those 198 responding rated all very highly. Looking at the
material from a different perspective, the percentage of
respondents reporting positively was high across all of the
items despite the fact that there are sources of information
other than MAR*TEC (See Table 1 for further details).
Table 1
When these respondents were analyzed separately by position,
some interesting patterns emerged. Teachers, administrators, and policymakers
appear to have relatively few other sources for this type of information or
service. Furthermore, teachers evidenced the least positive responses,
especially on the "technology affects daily activities" item. Indeed, teachers
were least positive in the classroom-related items. This, along with their high
ratings on "high quality service or product" and "met needs" might indicate the
advanced technology skills expected of teachers today and how much work remains
to be done.
In summary, it appears that interest in technology and technology-related issues
remains high and that MAR*TEC has been effective in providing needed information
and programs to those in the region. Currently, among the issues being raised
are (1) evaluating the effectiveness of technology in teaching and learning and
(2) filtering the Internet. These issues are being incorporated into the current
year's scope of work.
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