Charlene M. Wiltshire joined Temple University in November 2006 as IPA’s business manager. After earning her bachelor’s degree in math from American International College in Massachusetts, she enjoyed a 25-year career in New England and Pennsylvania with what was formerly known as the Bell Telephone System -- spending more than 20 years managing various financial departments until 1996.

During her tenure at ‘Bell,’ Ms. Wiltshire was an active participant in the trial and implementation of a budgeting system that revolutionized the storage of and access to hierarchical budget, actuals and tracking data. In 1983, when AT&T was required to divest itself of its ‘baby bells,’ Ms. Wiltshire was selected as a headquarters employee, responsible for creating and managing the budget of the newly-formed Bell Atlantic Corporation. She also developed and managed the cost allocation data for the corporation’s regulated telephone company subsidiaries which included Pennsylvania, Delaware, New Jersey, Maryland, Virginia, West Virginia, and the District of Columbia.

In late 1999, as a management consultant, and member of the professional organization, Institute of Management Consultants (IMC), Ms. Wiltshire, at the request of the IMC, wrote an instructional article addressing the impact of Y2K (the turn of the century) on management consulting businesses. The article was published in IMC’s quarterly newsletter, and on its internet website in 2000.
After receiving her master's degree from Temple's College of Education, Ms. Wiltshire became involved in various educational endeavors. She taught, for a brief period, in the Philadelphia Public School System. During employment with a small accounting firm, she developed training material and taught its off-the-shelf accounting software application to the U.S. Defense Financial Accounting System (DFAS) employees. Just prior to arriving at Temple, Ms. Wiltshire managed the operations of a Philadelphia charter school.

Ms. Wiltshire is a native Philadelphian, currently residing in the Northeast section of the city. Her son, daughter-in-law and two grandchildren live in Georgia.