Applicant Tips
1.
How do I create a profile?
 
After you log in, you will be brought to the Job Search page. On the right-hand side, select your name. If you have not entered any information yet, your name could be your username.
 
Once you are able to access the drop-down menu from your name, select Profile. In the Profile section you will have the option to import your Indeed profile, upload a resume, or fill out the submission manually. The right-hand side of the screen will explain the various methods of uploading information into the profile.
 
By selecting Save and Continue, you will save the data and move to the next step in the profile. You will not be able to move to the next step until all required questions are answered. These are designated with a red asterisk *. It is recommended that you review the uploaded information for accuracy.
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2.
How do I add an attachment to my application (submission)?
Resumes can be uploaded when you initially create your profile but can also be updated as needed.
 
To add a new resume or supporting documentation to your profile, login to your profile. On the right-hand side, select your name.
 
Once you are able to access the drop-down menu from your name, select Profile. Select the tile labeled File Attachments. You can choose a file from your computer as you had done previously and attach it.
 

At the bottom of the page will be a list of documents associated with your profile. Do not delete any of these, it is just showing all documents that you have uploaded in Taleo. Check off a box under Relevant Files for those you wish to show up with this application.

 
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3.

What do I do if I forgot my username?

 
From the login screen, select the link “forgot my username.” You will be directed to a new screen and prompted to enter the email address you used to create your profile to recover your username.
 
If your username is not recovered from your email address you will be redirected to a new page. In order to recover your username, you will be asked to answer questions specific to your profile.
 

If you need additional help, please call 215-204-4008 or email taleohelp@temple.edu.

 
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4.

What do I do if I forgot my password?

 

From the login screen, select the link “forgot my password.” You will be directed to a new screen and prompted to enter your username and the email address you used to create your profile to recover your password.

 
An email will be sent with information on how to recover your password with an access code and a link to change your password.
 

You will use the access code from the email to reset your password and create a new password. If you need additional help please call 215-204-4008 or email taleohelp@temple.edu.

 
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5.
How do I get my account unlocked?
 
You have attempted to access your account too many times without success. This could be due to entering an incorrect username or password too many times.
 

You do not have to wait 24 hours to request that your account be unlocked.

 
To unlock your account please call 215-204-4008 or email taleohelp@temple.edu.
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6.

How do I e-sign with a valid E-signature?

 
Your e-signature is linked to your initials. The initials in the address section of your offer letter are the initials you will use to sign your offer letter.
 

If you have a hyphenated name you will only need the first initial of the last name. For example, Temple University-Owl’s signature would be “TU.” If your middle name is included in the offer letter, your signature would include your middle initial. For example, Philadelphia Temple University-Owl’s signature would be “PTU.”

 

Internal Candidates

 
External Candidates
 
updated: 04/07/2016
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