Certificate in Conflict Processes
Temple's Certificate in Conflict Processes program is for the professional who works regularly with conflict management and dispute resolution as a profession or as an important part of their work. Students learn the causes of conflict, the dynamics of conflict and the variety of approaches for managing conflict.
The Certificate in Conflict Processes program consists of four required courses that focus on conflict theory and practice in organizational, group and community contexts. The program's strong emphasis on integration of theory and practice develops students' knowledge and skills.
Requirements
The certificate can be completed within a one-year period. Courses are designed for working professionals and are offered in the evening and on weekends.
Required Core Courses
- AOD 5404 Organizational Conflict
- AOD 5402 Communication and Conflict
- AOD 5516 Negotiation Processes
- AOD 5518 Third Party Intervention
Admission Requirements
To gain admission, applicants must provide:
- A completed Application for Conflict in Process Certificate Program [pdf].
- A statement of goals congruent with the mission of the certificate program.
- A professional resume.
- An official undergraduate transcript indicating completion of a bachelor’s degree.
Frequently Asked Questions about Temple University's AOD certificate programs
Q: What graduate certificates does AOD offer?
A: The AOD program offers two graduate certificate programs: the Certificate in Training and Organizational Development and the Certificate in Conflict Processes. Each of the two certificate programs requires the completion of four designated AOD courses.
Q: If I start by enrolling in one of the certificate programs, can I then apply to the master's degree and count the courses I have taken toward the AOD Ed.M.?
A: Yes, credits completed in either AOD certificate program can be applied to the master's degree program. However, if you are going to apply to the master's program, you need to do so before you enroll in the fourth course of the certificate program.
Q: What are the requirements for applying to the certificate programs?
A: Students who want to enroll in one of the certificate programs are required to complete a short application and to submit an undergraduate transcript demonstrating that they have completed a recognized bachelor's degree.
Q: Can I start the master's degree as a non-matriculated student without being enrolled in a certificate program?
A: Yes, students can take up to 9 credits of AOD coursework without having been admitted to the program or without entering a certificate program. Some students take AOD coursework while they are completing their application.
Q: Can I start the program in either the Fall or Spring semester?
A: Yes, it is possible to begin taking classes in either semester.
Q: When and where are the AOD courses offered?
A: All of AOD's coursework is offered at Temple's Center City campus at 1515 Market Street, in Philadelphia, Pa. Classes are offered in the evenings and on weekends. Courses may be offered during the summer, usually in a one- or two-week format.
Q: Do most students work while they are enrolled in the program?
A: Yes, the majority of students in the master's degree and the certificate programs work full time while they are enrolled in AOD coursework. Most classes draw heavily from students' professional experience in applying course content and developing application strategies.
Q: How long does it take to complete a certificate program?
A: It may be possible to complete a certificate program in one academic year if students take two courses per semester. However, students often opt to extend this time due to work demands or the availability of courses offered.
Q: What are the tuition rates for the AOD program?
A: For up-to-date information on tuition and fees for graduate courses please go to: Temple University Tuition Rate Schedule.





