Frequently asked questions
Will my wireless connection work at all Temple's wireless zones?
Once you use the connecting instructions to set up your laptop or other device for the TUsecurewireless networks, it will work in any of the wireless locations, with the exception of the residence hall rooms. It will work, however, in various residence hall lounges and common areas.
Once you use the connecting instructions to set up your laptop or other device for the turesnet or turesnetsecure networks, it will work in all areas of the following residence halls: Hardwick, Johnson, "1940", Peabody, Temple Towers, "1300", White, and Podiatry
What type of wireless adapter should I purchase?
Temple's wireless networks use the 802.11b/g/n (Wi-Fi) standard. To use the wireless networks, you will need an 802.11b/g/n or compatible wireless adapter.
When I am in a wireless location, I have trouble connecting sometimes. Why is that?
Wireless networks behave similarly to cellular phone technology in that you may sometimes encounter "dead" zones. In this case, try moving to another location.
I can barely see my computer screen outside. Can I improve the display?
When outside in daylight, it may help you to raise the brightness level on your screen. Note that on some laptops you must use a certain combination of keyboard keys to adjust the brightness level. If you are unsure how to adjust to the brightness level on your screen, refer to the documentation that came with your computer.
Why is my NOOK not connecting to Temple's wireless network?
Computer Services has determined that the NOOK HD device is not compatible with Temple's wireless infrastructure (TUsecurewireless and TUresnet) due to our requirements that devices connecting to our wireless network utilize WPA2/AES encryption. Residence Hall students can use these devices when connecting to the TUresnetextra wireless network.
Please note that older versions of the Nook did meet our security requirements and can be used on our wireless network.
Barnes and Noble is aware of this limitation. The Barnes and Noble site indicates the types of wireless networks supported by Nooks and also provides contact information for Barnes and Noble.
Worcester Polytechnic Institute has also published notifications to their website stating that the NOOK device is incompatible with their network encryption protocols.
Temple University Computer and Information Services.
All Rights Reserved. For web related questions, please send e-mail to firstname.lastname@example.org.