|
Wireless Networking
Frequently Asked Questions (FAQs) |
| Will my wireless connection
work at any of Temple's wireless zones? |
Once you set up your laptop using the instructions on
this site, it will work in any of the wireless zones listed
on this site, with the exception of the Law School.
Law Students: For information on wireless
resources, contact Julie Allmayer at allmayer@temple.edu
or (215)-204-3099 |
|
Does my residence hall room offer
wireless Internet access? |
| Individual residence
hall rooms do not offer wireless Internet access. Some of the
residence hall lounge areas, however, do offer wireless
access. Click on the locations tab on the top of the screen
for residence hall wireless zone locations. |
| What type of wireless card
should I purchase? |
| Temple's Wireless Zones use the 802.11b (Wi-Fi) standard.
To use the wireless zones, you will need an 802.11b or compatible
wireless card. |
| I've heard that the 802.11g
standard is newer than 802.11b. Should I purchase this type
of card? |
| The 802.11g protocol is a newer standard which has the potential
for faster speeds and is also backward compatible with 802.11b.
Since Temple's wireless zones use the 802.11b protocol, however,
Computer Services recommends purchasing an 802.11b card. |
| How much does a wireless card
cost? |
| 802.11b wireless cards cost approximately $50. |
| How do I install a wireless
card? |
| Because of the variety cards and operating systems,
it is best to follow the manufacturer’s installation
instructions. If you need assistance with setting up your
wireless card, please contact the Computer Services Help
Desk in The TECH Center, room 106, 12th St. & Montgomery Ave.
|
| Can I use an Apple Macintosh
or is the network only available for PC laptops? |
Temple's wireless network zones are accessible from either
platform as long as you have an 802.11b or 802.11g wireless
card. If you are using a Mac, you must be running
Mac OS 9 or above.
|
| Do wireless cards consume a lot of power? |
| Yes. Laptop batteries are depleted considerably faster when
using a wireless card. |
|
On certain occasions,
I have trouble connecting, even though I am within a wireless
network zone. Why is that? |
| Wireless networks behave similarly to cellular
phone technology in that you may sometimes encounter "dead"
zones. In this case, try moving to another location
within the wireless zone. The Office of Telecommunications is
working with our wireless vendor, Symbol Technologies, to
address these kinds of issues. |
|
I can barely see my
computer screen outside. Is there something I can do to
improve the display? |
| When outside in daylight, it may help
you to raise the brightness level on your screen. Note
that on some laptops you must use a certain combination of
keyboard keys to adjust the brightness level.
If you are unsure how to adjust to the brightness level on your
screen, refer to the documentation that came with your
computer. |
