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Frequently asked questions

Will my wireless connection work at all Temple's wireless zones?

Once you set up your laptop using the instructions on this site, it will work in any of the wireless locations listed on this site, with the exception of the Law School.

Law Students: For assistance with setting up your wireless laptop, please contact the Law School Computer Help Desk in Klein Hall, Room 104, or at 215-204-5863.


Does my residence hall room offer wireless Internet access?

Wireless Internet access is not available in individual residence hall rooms. Some of the residence hall lounge areas, however, do offer wireless access. You can check the wireless locations for availability in your residence hall.


What type of wireless adapter should I purchase?

Temple's wireless networks use the 802.11b/g/n (Wi-Fi) standard. To use the wireless networks, you will need an 802.11b/g/n or compatible wireless adapter.


When I am in a wireless location, I have trouble connecting sometimes. Why is that?

Wireless networks behave similarly to cellular phone technology in that you may sometimes encounter "dead" zones. In this case, try moving to another location.


I can barely see my computer screen outside. Can I improve the display?

When outside in daylight, it may help you to raise the brightness level on your screen. Note that on some laptops you must use a certain combination of keyboard keys to adjust the brightness level. If you are unsure how to adjust to the brightness level on your screen, refer to the documentation that came with your computer.

 

  


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