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Install Citrix Receiver for Microsoft Windows

Temple's TUapps are a group of programs residing on a central server that are available to selected individuals within Temple University. You do not need to have these applications installed on your computer to use them. Instead, you just need to download and install a free client called Citrix Receiver.

Certain TUapps containing sensitive information, require additional security measures when being accessed from off-campus. These are known as Restricted TUapps. To access the Restricted TUapps from off-campus, you will need an RSA SoftID or SecurID.

Table of Contents

I. Before You Begin

II. Remove the Citrix online plug-in

III. Install Citrix Receiver

I. Before You Begin
  • To perform these steps, you must have the ability to install software on your computer. If you are using a Temple-issued computer, you may not have the privileges to do this. For assistance, please contact the Computer Services Help Desk at or 215-204-8000.

  • These steps assume you are using Internet Explorer. The steps may vary slightly if you are using a different web browser.

II. Remove the Citrix online plug-in
If you previously accessed the TUapps using the Citrix online plug-in, you will need to uninstall it from your computer before you can install Citrix Receiver. Use the following instructions to check if the online plug in is installed and to remove it if necessary.
1. In Windows 7, click the Start button and select Control Panel.

2. Select Programs and Features.  

3. If the Citrix online plug-in appears, click on it and then click Uninstall.


Remove Citrix online plug-in

III. Install Citrix Receiver

1. Open a web browser and go to Then click Download Receiver for Windows.

Note: These steps assume you are using Internet Explorer. The steps may vary slightly if you are using a different web browser.


Download Receiver for Windows prompt

2. Read the license agreement. Then click the box next to I agree to the terms of the Citrix License Agreement and click Continue.

If you are using Windows 8, skip to Section II, Install Citrix Receiver. Otherwise, proceed to the next step.

Citrix License Agreement

3. In the yellow bar near the top of the window, select Click here for options. Yellow Bar in Internet Explorer

4. Click Download File. Download File option in Internet Explorer

5. When prompted to run or save the CitrixRecieverWeb.exe file, click Run. The Citrix Receiver software will download to your computer.

Download Prompt Windows 8

Download Prompt - Windows 8

Download Prompt Windows 7/Vista/XP

Download Prompt - Windows 7, Vista, XP

6. A verification message appears. The message can vary slightly, depending on the version of Windows. In the case of Windows 8 or Windows 7, click Yes.


Prompt to allow the progrma to make changes to your computer

7. At the Welcome to Citrix Receiver Setup window, click Install. Welcome to Citrix Receiver Setup screen
A status bar indicates the progress of the installation. Installation progress screen

8. When the installation is complete, the installation window closes automatically and the Citrix Receiver icon appears. In Windows 8, it appears as a tile on the Desktop. In previous versions of Windows, it appears on the task bar, located on the lower-right portion of the screen.

To access your applications, see Log In to the TUapps.

Access Temple's TUapps Home

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