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Telephone User's Guide

University Housing provides a touch-tone phone in Temple's residence halls rooms.

Jack Locations
Finding Your Phone Number
Placing a Call
Call Waiting
Telephone Repair Procedures
Harassing/Abusive Calls


Jack Locations

Generally, two jacks are available in each bedroom*. The jack location for each residential facility is listed in the following table.

* In Morgan Hall, one courtesy landline telephone without voicemail will be provided in each suite for use among all roommates.

Residential facility Jack location
Main  
  1940 Liacouras Walk in every bedroom (2/room)
  1300 in every bedroom (2/room)
  Elmira Jeffries in every bedroom
  Johnson/Hardwick/Peabody under the desk
  Morgan Hall living area
  Temple Towers in every bedroom
  Triangle Apartments living room/bedroom
  White Hall in every bedroom
Podiatry

in every bedroom

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Finding Your Phone Number

To find out your phone number:
To find out your on-campus phone number, press #*113.
Your phone number is 8-XXXX (on-campus) or 215-777-XXXX.

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Placing a Call

To place an outside call:
· (You will need a calling card)
· Lift handset.
You will receive internal dial tone.
· Dial 9 + 1 and then follow the instructions on your calling card.

To place a call within the campus:
This system allows you to dial any number within the four campuses without incurring a charge. This is done by dialing a five digit number. Each campus has its own prefix code. Prefix codes for each campus are listed below.

Main Campus & TUCC offices
1 + the last four digits of the number

Tyler School of Art
8 + the last four digits of the number

Main Campus Residences
8 + the last four digits of the number

Health Sciences Campus
2 + the last four digits of the number

Ambler Campus
3 + the last four digits of the number

To place an international call:
Dial 9 + 011 and then follow the instructions on your calling card.

To place a call using a credit card:
Dial 9 and then follow the instructions on your calling card.

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Call Waiting

While engaged in conversation, you may hear 1 or 2 short rings through the handset. These are call-waiting tones and indicate that a call is waiting to be answered.

To activate call waiting:
· Depress the switchhook/flash button.
“Enter” is repeated 3 times followed by dial tone.
· Depress *4.
The present call is held and dial tone is returned.
· Replace the handset.
The second call will ring.

To alternate between calls:
· Depress the switchhook/flash button.
“Enter” is repeated 3 times followed by dial tone.
· Depress *4.

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Telephone Repair Procedures

Temple University is only responsible for repairing problems associated with the telephone line and inside wiring. Therefore, before reporting a repair problem, you should try the following:

To report problems with your service, call 4HELP (4-4357). Students are encouraged to report problems immediately.

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Harassing/Abusive Calls

It is a crime under both state and federal laws for anyone to make obscene or harassing telephone calls. If you ever receive these types of calls, follow these suggestions provided by Verizon:

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