Students

Welcome

As a Temple University student, you have the opportunity to take advantage of state-of-the-art technology resources that have earned Temple numerous awards. For example, Temple was recognized as a 2012 Laureate in the Computerworld Honors Program, by Computerworld as one of the "Best 100 Places to Work in IT" for seven consecutive years, and also by The Princeton Review as one of the premier technology campuses in the country.

TUportal provides access to numerous technology resources, including TU Gmail, Blackboard, and Self Service Banner. A summary of these resources is included in the Technology at Temple guide.

You can access technology resources at Temple with an AccessNet account username and password. An AccessNet account enables you to log in to the university's online resources and services. For more information, see Obtain an AccessNet Account.

News for Spring 2013

Plan quality time with your group

The breakout rooms in the TECH Center offer students the privacy and resources needed to collaborate on group projects. These rooms are furnished with a flat panel wall display and a desk with a computer set up for group interaction. Three breakout rooms are equipped with multimedia, surround sound, a large screen, and a DVD/VCR console. In addition to the ten breakout rooms on the second floor, there are three additional rooms on the first floor.

To use this resource, students must request a room at the Information Desk on the second floor of the TECH Center.

Check system status for the latest updates

Tap into the Help Desk's central operations through the System Status page. Find out if a server is down, an upgrade is scheduled, or a new phishing scam is making the rounds.

The Help Desk is the central hub for tracking system and network issues, upgrade and maintenance periods, computer viruses, e-mail frauds, telephone availability, and just about anything that affects our technology resources. As issues are reported and also resolved, updates are quickly shared with the Temple Community in short, up-to-date news items on the System Status page.

You can also view System Status items on the TUportal login page and the main page of the Computer Services website.

Visit the TECH Center

The TECH Center is open 24 hours from Sunday at 11:00 a.m. through Friday at 7:30 p.m. and on Saturday from 10:00 a.m. to 7:30 p.m. Note that the TECH Center is open 24/7 during final exams and has special hours during semester breaks on on holidays. For the current hours, visit the TECH Center website.

Technology guide highlights resources

Numerous state-of-the-art technology resources are available to the university community for teaching, learning, and conducting business. The recent edition of the "Technology at Temple" guide provides a handy overview of the various resources for current Temple students. The guide features TUportal, classroom tools, security tips, information about computer and software discounts,and more.

Professionally produce a multimedia project

The multimedia studio in the TECH Center is a flexible space built to meet multimedia production or practice needs of students. The acoustically-treated studio includes studio lighting, audio and video equipment, and a computer on which to mix and engineer projects.

Note: To use the multimedia studio, you must make a reservation at the Information Desk on the 2nd floor of the TECH Center and attend a short orientation to the studio.

Use your laptop to "Print on the Go"

You can use a Windows or Mac laptop to print from a wireless network location to any "Print on the Go" station located in the TECH Center and other large labs. To use this service, you must first set up your laptop.

Note: Your document will be available to print for up to four hours at any "Print on the Go" station.

For more information, go to: www.temple.edu/cs/wireless/printing

Tap into Temple with TUmobile

Have you checked out TUmobile lately? TUmobile is a free smartphone app for accessing important information at Temple. The current version (2.2.0) offers a variety of performance enhancements and new features.

With TUmobile, Temple is at your fingertips to:

• access TUmail
• report emergencies or non-emergencies
• search the Cherry & White Directory
• obtain the latest Temple news
• check Temple Owls athletic news
• access library resources
• locate buildings on campus

TUmobile is available for Android devices and the Apple iPhone/iPad/iPod Touch. Learn more and download TUmobile at www.temple.edu/cs/tumobile.

Find a computer lab

In addition to the TECH Center, numerous computer labs are available on the various Temple campuses to meet your technology needs. Location and contact information is listed on the Computers on Campus web page. Note that lab hours may vary and access may be available only to students registered in specific programs.

Take advantage of Google Apps

Your TU Gmail account provides a number of useful programs in Google Apps. These programs can be a great benefit in completing your coursework and collaborating with classmates on group projects. In addition to creating and sharing documents and websites, you can also conduct video chats.

For additional information about the features in Google Apps, visit the Work Together and the Get to Know the Google Apps in TU Gmail websites.

How busy is the TECH Center?

To find out how many spaces are available in each of the TECH Center labs, check the mobile map for a real time status report.

Save and back up your files

As you work on your papers and reports, remember that it is important to back up your files. To avoid the possibility of losing your work, it is easy to save your files on the Bb Drive in Blackboard or on Google Drive in your TU Gmail account.

Forward TU Gmail to another account

Gmail offers the opportunity to automatically forward incoming mail to another e-mail address.

View grades via TUportal/SSB

As soon as your instructor submits your grades in the Banner system, you can view them in Self-Service Banner through TUportal. To access your grades:

1. Log in to TUportal.
2. Select the STUDENT TOOLS tab on the left.
3. In the Records channel on the right, select View Final Grades.

For questions about accessing your grades, contact the Help Desk through the TUhelp website or at 215-204-8000.

HD Clinic troubleshoots personal computers

Professional consultants at the Help Desk provide technical support to currently registered students. This support includes the Help Desk Clinic (HD Clinic) where you can learn how to repair and maintain your computer affected by viruses and spyware. This service is provided at the Help Desk located in the TECH Center.