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Staff

Tech Bits

Welcome

As a member of the Temple community, you have the opportunity to take advantage of state-of-the-art technology resources that have earned Temple numerous awards. For example, Temple was recognized as a 2012 Laureate in the Computerworld Honors Program, by Computerworld as one of the "Best 100 Places to Work in IT" for seven consecutive years, and also by The Princeton Review as one of the premier technology campuses in the country.

TUportal provides access to numerous technology resources, including TUmail, Employee Self Service, TUlibrary, as well as systems to perform administrative functions. A summary of many of these resources is included in the Technology at Temple guide. You can access these resources and services with an AccessNet account username and password. For more information, see Obtain an AccessNet Account.


News for Spring 2014

Learn how to use Banner

Review webinars and documentation on how to perform Banner tasks by clicking on the red question mark in the upper right corner of TUportal.

Microsoft-Work-at-Home Program offers free software

If you find that you are taking Temple work home, be sure to look into the Microsoft Work-at-Home Software Distribution Program. Through this program, eligible faculty and staff can obtain Microsoft software for your home computer at no cost for work-related purposes only (and not for family members).

The software programs available for eligible faculty and staff are Microsoft Office Professional Plus 2013, Office Professional Plus 2010 (32-bit only), Windows 7 Upgrade (32-bit), Windows 8 Upgrade (32 or 64 bit) and Office for Mac Standard 2011. To learn more, see the Microsoft Work-At-Home Software Distribution Program webpage.

Store/share files & collaborate in OWLbox
Last semester, Computer Services launched OWLbox, Temple's new resource for storing and sharing files and collaborating on projects. OWLbox offers students, faculty, and staff 50GB of free storage space, convenient access to files, and sync capability with desktop files

You can access OWLbox through TUportal or at owlbox.temple.edu. It's best to use Chrome, Firefox, or Safari browsers and not Internet Explorer. For information on getting started videos and FAQs, see the Computer Services OWLbox site.

Over 2,300 online tutorials available

Free and unlimited access to "lynda.com" is available through a subscription service at lynda.temple.edu. This resource is an online library where industry experts teach the latest software tools and skills through high-quality instructional videos. The tutorials, available 24/7, cover a broad range of subjects such as business skills, photography, home computing, design, music and video, 3D and animation, and web design and development.

With lynda.temple.edu, you have an ideal opportunity to keep your technology skills up to date and improve your productivity. You can also consider adding courses to your Performance Development Plan.

To access this resource:

  • Go to lynda.temple.edu and log in with your AccessNet username and password.
    -or-
  • Log in to TUportal and, under TUAPPLICATIONS, click Lynda.com.

Additional information about lynda.temple.edu is available in an introductory video. A series of videos is also available on how to use lynda.com.

View your paycheck and more with Self-Service Banner

TUportal is your gateway to a variety of centralized technology resources such as Self-Service Banner. Use Self-Service Banner to view your paycheck, update your personal, work, and emergency contact information, check leave information, and more.

Get answers and technical help

Want to know how to get something done at Temple?
Go to the Knowledge Base. If your question has not been answered, log in with your AccessNet username and password. You can then search for more results or submit your question and the appropriate department will send you a response.

Need help with technical support issues?
Go to TUhelp. This resource is an easy to use, online self-service website that enables you to:

  • Automatically submit requests for help.
  • Track the progress of requests.
  • View progress notes made by Computer Services consultants.
  • Cancel submitted requests.
  • Submit questions about a request.

Check on the latest system information

Keep aware of the current state of Temple's systems, resources, and more at the System Status page. This page includes announcements about system outages, telephone availability, computer viruses, e-mail frauds, as well as maintenance that impacts resources. You can also view System Status on the TUportal login page.

Go wireless

When you are on the move to attend meetings, get together with colleagues, or pick up your lunch, it's easy to stay connected through numerous wireless locations around campus.

For setup instructions and additional information about wireless networks at Temple, visit Connecting to Temple’s wireless networks.

Create your own Temple e-mail address

Make it easy for your colleagues to remember your Temple e-mail address by creating custom addresses. When you received your AccessNet account, you were given an account name that is displayed as your e-mail address. You have the option to create an alternative e-mail name known as an "alias." An alias appears to be a separate e-mail address but messages are sent to your AccessNet account username.

To create a maximum of five aliases, log in to TUportal and, under TUAPPLICATIONS, click Cherry & White Update. You can also go to directory.temple.edu and click Update Your Entry. For more details, see Customize Your E-Mail Address.

Submit Telecom requests through TUportal

If you have access to Banner, you can easily submit requests for voice and data services and view departmental phone bills. To take advantage of this resource, log in to TUportal, go to TUAPPLICATIONS, and then click Telecom Self Service.

Customize TUportal

A variety of options are available to personalize TUportal to make it your source for Temple's online resources, campus updates, global news, and entertainment. For instructions on customizing TUportal, click MYTAB, go to TUPORTAL HELP VIDEO, and then click Bookmark Channel and Content Layout for details and instructions.

 

 


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