Staff

Welcome

As a member of the Temple community, you have the opportunity to take advantage of state-of-the-art technology resources that have earned Temple numerous awards. For example, Temple was recognized as a 2012 Laureate in the Computerworld Honors Program, by Computerworld as one of the "Best 100 Places to Work in IT" for seven consecutive years, and also by The Princeton Review as one of the premier technology campuses in the country.

TUportal provides access to numerous technology resources, including TUmail, Employee Self Service, TUlibrary, as well as systems to perform administrative functions. A summary of many of these resources is included in the Technology at Temple guide. You can access these resources and services with an AccessNet account username and password. For more information, see Obtain an AccessNet Account.

News for Spring 2013

Play it safe when you share files with sensitive information

When you need to share a file that includes confidential or sensitive information, don't e-mail it. E-mail is not a secure transport method and it is against University policy to use e-mail for transferring these types of files.

Instead, use TUsafesend. With TUsafesend, you can upload the file and the application will notify the person through an email message that the file is ready for pickup. The file is encrypted during the upload and download transfer.

Visit the TUsafesend website to learn more or to start using the program. Note, however, that you can't use TUsafesend to share files that include Protected Health Information (PHI).

Expand your meeting options with a conference call

The next time you are trying to get everyone together for a meeting, consider setting up a conference call. A conference call is helpful if you can't find meeting space or want to accommodate attendees from off campus. By calling in, attendees can participate in the meeting from the convenience of their offices.

Verizon telephone conferencing service is available to Temple University departments for meetings with up to 20 participants. The cost is $0.03 per minute for each conference call participant, billable to the department. The service is easy to use and does not require participants to perform any setup process.

For more details, including how to request this service, see Obtain a Telephone Conferencing Account.

Finding a home for old technology items

Temple's award winning Computer Recycling Center (CRC) recycles or properly disposes of Temple's surplus computers as well as various technology-related peripherals, storage devices, and media.

Consider the CRC the next time you clean out your office and find old technology items such as CDs, DVDs, USB storage devices, zip drives, floppy disks, magnetic tapes, VHS or cassette tapes, or hard drives. The CRC staff will pick up these items and recycle or properly dispose of them.

For details on requesting a CRC pickup, see the CRC site.

Protect your home computer for under $10

Protect your home computer against viruses and malware with the same highly-rated software used on university-owned computers and in Temple's residence halls. Computer Services has negotiated a reduced rate for students, faculty, and staff to obtain Symantec Endpoint Protection (SEP), also known as Norton, for only $8.00 for home use.

For information on the minimum requirements to run the software and for the locations where you can purchase it, see the Antivirus Software for Home Use web page.

Free upgrade

If you previously purchased an Antivirus for Home Use CD from Temple, you are eligible for a free upgrade to the latest version which was just released in January. To obtain the upgrade, go to Temple's Download web site.

Go wireless

As you move to various areas throughout Temple, you can take advantage of numerous wireless locations to connect to a variety of university resources.

For setup instructions and additional information about wireless networks at Temple, visit the wireless website.

Is your laptop secure?

If you use a Temple University-owned laptop to conduct University business, it is important to establish best practices for using the laptop. It is your responsibility to take appropriate precautions to prevent loss, theft, and/or damage to the laptop as well as information stored on the laptop. For details and instructions for securing your laptop, refer to Laptop Security Guidelines.

TUcloud saves money and the environment

TUcloud is a "cloud computing" service that enables Temple departments to purchase computing and storage space on Temple's centrally managed servers. Computer Services administers the servers which reside in Temple's main data centers.

TUcloud eliminates the need for departmental resources to plan and purchase hardware and provide routine server maintenance, such as installing software patches and performing backups.

TUcloud is both cost effective and energy efficient. It uses virtualization, a technology that enables multiple servers to run on one piece of hardware which reduces the environmental impact.

For additional information, visit the TUcloud website.