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Staff
Welcome As a member of the Temple community, you have the opportunity to take advantage of state-of-the-art technology resources that have earned Temple numerous awards. For example, Temple was recognized by Computerworld as one of the "Best 100 Places to Work in IT" for seven consecutive years and also by The Princeton Review as one of the premier technology campuses in the country. TUportal provides access to numerous technology resources, including TUmail, Employee Self Service, TUlibrary, as well as systems to perform administrative functions. A summary of many of these resources is included in the Technology at Temple guide. You can access technology resources at Temple with an AccessNet account username and password. An AccessNet account enables you to log in to the university's online resources and services. For more information, see Obtaining an AccessNet Account. News Items for Summer 2012 Listserv Upgraded to Newest Release Computer Services recently upgraded the university Listserv system to the latest release, Listserv 16.0. Listserv is Temple's mailing list software that is used for sending e-mail to various targeted populations and groups within the university. Listserv 16.0 has a streamlined web interface for Listserv owners but no changes have been made to the functionality for subscribers. To help you learn about the new version, a short video presentation for list owners and quick reference guides for owners and subscribers are available. In addition, Computer Services is offering Listserv owners several opportunities during May to learn about the new version in one-hour jump-start sessions. To register, go to the training site and type listserv in the Keyword Search box to find the dates and times for this course. Temple presents lynda.temple.edu Computer Services is now providing free and unlimited access to "lynda.com" for current Temple students, faculty, and staff through a subscription service at lynda.temple.edu. This resource is an online library where industry experts teach the latest software tools and skills through high-quality instructional videos. The tutorials, available 24/7, cover a broad range of subjects such as business skills, photography, home computing, design, music and video, 3D and animation, and web design and development. As a Temple staff member, lynda.temple.edu offers you the opportunity to keep your technology skills up-to-date and improve productivity. You can also consider adding courses to your Performance Development Plan. To access this resource:
Additional information about lynda.temple.edu is available in an introductory video. A series of videos is also available on how to use lynda.com. Check your listing in the new C&W Directory A newly upgraded and redesigned Cherry & White Directory has been released. As a result of the Banner implementation, information in the directory now reflects the official records of the university for the first time. With the new directory in place, now is a good time to search for your own information to make sure it's accurate. To add or remove information or to make changes to your current information, click on Updating Your Directory Listing in the Help section of the directory. Make sure your listing includes a contact phone number where you can be reached. Changes will appear in the directory 24 hours after you submit them. Tap into a treasure trove of technology research Gartner is a leading technology research company that employs 4,800 associates and 1,250 research analysts to research, analyze, and interpret the business of technology and track trends. Computer Services offers free access to the Gartner research reports to all students, faculty and staff through TUportal. Accessing these Gartner reports gives you background on emerging technology trends in various industries, hype cycle graphs that chart popular and receding technology resources, and special topics with key findings and market implications. Featured now is Gartner Predictions 2012, The Shifting Control of IT and Forces That Affect It. To access the Gartner reports, log in to TUportal and click on Gartner Gateway. Backup your files or risk losing everything Just imagine that you turn on your computer and you can’t access anything. Losing all your files can easily happen because hard drives are known to fail. If your data is too important to lose, you need to have a backup strategy in place. To get started, consider these options:
As you move to various areas throughout Temple, you can take advantage of numerous wireless locations to connect to a variety of university resources. For setup instructions and additional information about wireless networks at Temple, visit Connect to the Internet through Wireless. Is your laptop secure? If you use a Temple University-owned laptop to conduct University business, it is important to establish best practices for using the laptop. It is your responsibility to take appropriate precautions to prevent loss, theft, and/or damage to the laptop as well as information stored on the laptop. For details and instructions for securing your laptop, refer to Laptop Security Guidelines. Microsoft software available for home use Eligible staff and faculty can participate in Temple's Microsoft Work-At-Home Software Distribution Program. If you use a computer to perform your regular job duties, you are entitled to install one copy of selected Microsoft software at no charge on a personally owned computer. This benefit is available for work-related purposes only. Antivirus software for home use Installing antivirus software on your computer is an important step to help protect your privacy and data. Current Temple University staff, faculty, and students are eligible to purchase one Symantec Symantec Endpoint Protection CD for each home computer at a cost of $8 per CD. The fee is payable by payroll deduction for employees or through the tuition bill for students. Note: At the time of purchase, you must present a valid Temple ID and sign a form acknowledging purchase. Additional information and purchase locations are on the Antivirus Software for Home Use web page. Go to the Knowledge Base to find out how to get things done at Temple. If your question has not been answered, log in with your AccessNet username and password. You can then search for more results or submit your question and the appropriate department will send you a response. Change your password twice a year Your AccessNet username and password give you access to a variety of resources at Temple. To enhance the security of these resources, all members of the Temple community are required to change their password every 180 days. Prior to the expiration date, Computer Services will e-mail a reminder to you. To change your password:
Note: If your password does expire, you will not have access to Temple general resources but you can log in to accounts.temple.edu with your current password to change it. Personalize your e-mail address When you received your AccessNet account, you were given an account name that is displayed as your e-mail address. Frequently, that address includes letters and numbers such as tuc47812@temple.edu. You do not have the option to change your AccessNet account name, but you can create an alternate e-mail name known as an alias. You can then use the alias to personalize your address. Try TUhelp for technical assistance Requesting help with technical support issues is convenient through TUhelp. TUhelp is an easy to use, online self-service website that enables you to:
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