Frequently Asked Questions About Computer Usage at Temple

(Updated 7/24/2009)

Introduction
Do I need to own a computer?
Should I buy a desktop or laptop computer?
What kind of computer should I buy?
What software should I buy?
Does Temple offer discounts on computers?
Computer shopping is confusing. How do I know what to buy?
What kind of printer should I buy?
Do I need to have an e-mail address and Internet connection?
Does Temple offer telephone service for residence hall students?

Introduction
Computer technology is playing an ever-increasing role on college campuses for coursework, research, and communication. A computer is an important tool that you will use at the University to take advantage of Temple's state-of-the-art resources. These technology resources have received national recognition. For three years in a row, The Princeton Review ranked Temple as one of "America's Most Connected Campuses." In addition, Temple was one of only a few universities included in Computerworld magazine's "100 Best Places to Work in IT" for 2005, 2006, and 2007.

Do I need to own a computer?
Temple does not require students to own a computer. The University has 67 computer labs throughout the campuses with 3,787 workstations, including 600 computers and the latest software in the state-of-the-art TECH Center. Students use the resources in the labs to work on papers, perform research activities, and access the Internet and e-mail.

While not required, Temple still recommends that you consider buying your own computer, if possible. A recent survey found that 94% of Temple students own computers. Owning your computer can prove to be indispensable in meeting course requirements on your own schedule and taking advantage of Temple technology resources and services.

Should I buy a desktop or laptop computer?
Either a desktop or laptop computer is acceptable, but you should base your decision on the model that best suits your needs. Desktop models are typically less expensive, more expandable, and often more comfortable to use than laptops. On the other hand, they are designed for stationary locations, so they take up more space than a laptop.

Laptops have major advantages. They are mobile, compact, and ideal for taking advantage of Temple's free wireless Internet zones throughout campus. Laptops, however, are vulnerable to theft and damage, more expensive to buy and repair, and have a smaller screen and keyboard than a desktop model.

If you plan to bring your computer to classes or wish to use to Temple's wireless network, you might consider buying a laptop. If you prefer to work primarily in your room, you might consider purchasing a desktop model.

What kind of computer should I buy?
Temple does not endorse a particular computer brand or type. You can minimize potential problems, however, by selecting a name-brand manufacturer, such as Apple, Dell, HP or Lenovo. These manufacturers generally use name-brand components and offer reliable customer support. If you have computer problems, you can also contract with SOMA, a computer repair and maintenance company, for warranty and post warranty hardware repair service on campus.

What software should I buy?
Overall, Microsoft Office is a very popular suite of programs used at Temple. Depending on your major, you may need other software as well. Temple students can purchase a variety of Microsoft and Adobe products online at up to 60% off regular prices by going to: www.campusestore.com

Also, through the Computer Services antivirus program, residence hall students are provided with Temple's required version of Symantec AntiVirus software at no charge. Students may also purchase this software on CD for home use for a small fee. Details on Temple's antivirus program are available through the Virus Information link at:
www.temple.edu/cs/security

Does Temple offer discounts on computers?
Temple does not sell computers, but several major computer companies offer educational discounts. See each manufacturer's Web site for academic or educational sections. Specials are sometimes advertised in major newspapers. Major discount retail stores also offer periodic sales where prices may compete with educational offers.

Some companies also offer special discounts for Temple students. To learn more, click on Temple vendor discounts on the left navigation bar.

Computer shopping is confusing. How do I know what to buy?
Computer Services suggests that you first check with your particular school or college to see if a specific configuration is recommended. Suggested minimum requirements for basic/standard and higher-end PC and Mac systems are as follows:

To purchase a higher-end model, a recommended configuration is:

What kind of printer should I buy?
A color ink jet printer is a good choice because of low-cost and versatility. Printer manufacturers include Dell, Epson, and HP. Temple does not endorse a particular printer brand. Note, however, that Dell replacement ink cartridges can only be purchased through Dell or Staples.

Do I need to have an e-mail address and Internet connection?
Temple provides you with a free @temple.edu account that you will use for e-mail and coursework. In fact, Temple uses e-mail as an official means to communicate with students. Internet access is available for students living in University-owned residence halls through a high-speed Ethernet connection in each room. This service is included as an amenity with the price of the room. Wireless access is available in the residence hall lounge areas. If you have an Internet connection at home, you can access Temple's computer resources. A high-speed DSL or cable modem connection is recommended.

Wireless Internet zones are also available throughout campus. For details on wireless access, see the Computer Services wireless Web site at: www.temple.edu/cs/wireless

Does Temple offer telephone service for residence hall students?
Telephone service for incoming, emergency, and on-campus calls is available as an amenity with the price of the room in University-owned residence halls. Students can make local, long distance, and international calls using a prepaid calling card. In addition, voice mail is included with Temple’s telephone service.