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Accessing Your Office Computer
from Off Campus
 

 

A Remote Desktop connection enables you to access the programs and files on your office computer from off campus. The connection makes it appear as if you are actually sitting in front of the computer clicking on programs, opening files, etc. To use this service, perform the steps below:

Note: To access a computer on a restricted network, these procedures won't work. Contact your manager for assistance.

I. Prepare your office computer

  1. Enable Remote Desktop connections
    Set up your office computer to accept Remote Desktop connections.

  2. Manage Sleep Mode
    Ensure your office computer is available to receive connections by managing sleep mode.

  3. Obtain the host name of your office computer
    Open a web browser and to go https://getconnected.temple.edu/myinfo.

  4. Leave your computer powered on
    Leave your office computer powered on, so it can be remotely accessed.

II. Prepare your off-campus computer

Perform these steps only if you are using a Macintosh computer off-campus to connect to your office computer.

Notes:

  • To perform these steps, you must be able to download and install software on your computer.

  • If you are using a Windows-based computer, the necessary software will be installed as part of the process described in Part III, Connect to your office computer.
  1. Install Remote Desktop software for Macintosh
    If your off-campus computer is a Macintosh, you must install a program called Microsoft Remote Desktop Connection Client for Mac 2.1.1. This is a free download from Microsoft.

  2. Install the Citrix Access Gateway Plug-In for Macintosh
    This software enables you to remotely connect to Temple's network.
    [Mac Directions]

III. Connect to your office computer

Note: To perform these steps, you must be able to download and install software on your computer.

  1. Connect to Temple's network
    [Windows Directions] [Mac Directions]

  2. Wake up your office computer
    If your computer particpates in power management, log in to Wake Up My Computer web site. If the site indicates your computer is in sleep mode, select the wake up option.

  3. Connect to Temple's network
    [Windows Directions] [Mac Directions]

  4. Establish a Remote Desktop connection
    [Windows Directions] [Mac Directions]


IV. Disconnect from your office computer

  1. End the Remote Desktop connection
    [Window Directions] [Mac Directions]

  2. Disconnect from Temple's network
    [Window Directions] [Mac Directions]
 

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