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Bits & PCs appears as a regular
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Spring 2008 Technology at Temple guide now available!


May 1, 2008

Phishing scam impacts Temple

Last week, a fraudulent e-mail message was sent to many Temple e-mail accounts. The message appeared to come from an address called TEMPLE TEAM and had a subject line of “FINAL VERIFICATION OF YOUR TEMPLE EMAIL ACCOUNT.” While the message appeared legitimate, it was in fact a “phishing” scam, designed to steal personal information.

According to the Chronicle of Higher Education, thousands of users at over 86 college campuses have recently received these types of fraudulent e-mail messages. Unlike other such phishing scams, that appear to come from financial institutions, these attacks have been unique as they pretended to come from college computer services departments.

The high volume of spam e-mail that this attack generated, overwhelmed Temple’s TUmail system and caused a major slowdown in the delivery of mail. Computer Services worked diligently to investigate these issues and resume normal e-mail delivery.

To safeguard your identity, it is always a good idea to be wary of any e-mail that asks for your personal information. Temple would never contact you, for example, to request that you divulge a password, Social Security number, or credit card number. The safest bet is usually to just delete this type of message.

If you do ever fall victim to such a scam, immediately contact the Computer Services Help Desk at 215-204-8000. For more information on ways to protect yourself from phishing scams, go to: http://www.temple.edu/cs/security/phishing.

Academic Mac apps to be previewed

On Friday, May 2, Computer Services staff will explore some of the free and low-cost Macintosh applications available for academic tasks, such as managing bibliographies, taking notes, engaging in semi-structured writing, and managing/annotating journal articles and other digital files.

These Macintosh applications tend to be small and self-contained, as they are optimized for specific tasks. They do, however, work well with other applications and can easily share files. Many academic users have put together their own customized suite of applications based on their particular writing and research needs.

The event will take place in the TECH Center, room 107, from 9:30 a.m. to 11:30 a.m., and is open to students, faculty, and staff.

TECH Center printing goes duplex

As part of Temple’s sustainability effort, double-sided (duplex) printing will become the default option in the TECH Center. This change is scheduled begin on May 19 to coincide with the First Summer Session. In a recent survey, 88% of Temple students supported duplex printing as the default setting.

Not only will double-sided printing save paper, it will maximize student printing quotas, as a double-sided printout counts as only one sheet. Students will still have the option, however, to choose single-sided printing, if desired. To learn more about the student print quota, go to www.temple.edu/cs/policies/printingpolicy.pdf.


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