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Bits & PCs Archives |
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News Items for 2007 December Protect your new home computer November Record an extended absence voice mail greeting If you are planning to be away from the office, you may want to record an extended absence voice mail greeting. To record the greeting: When you return from vacation, remove the extended absence greeting by following the first three steps above. You will then hear a message reminding you that you have an active extended absence greeting. As instructed, press 2 to delete it. TECH Center hours extended for finals To better serve students who are finishing papers and preparing for finals, the TECH Center will be open around the clock from Saturday, December 1, at 10 a.m. to Saturday, December 15, at 7:30 p.m. For more information about the TECH Center, go to www.temple.edu/cs/techcenter. If you are in the market for a computer and need some buying advice, check out the "Guide for Choosing the Right Computer" web site. Computer Services developed this site to help students and parents with computer shopping, but faculty and staff can benefit from the information as well. The site explains major computer components, suggests configurations for both basic and higher-end systems, and more. Duplex printing offered at campus labs At most of Temple’s computer labs, including the TECH Center, Tuttleman Learning Center, TUCC and Ambler, students can maximize their print quota by using both sides of the paper. To do this: 1. Click on the Print option from the program you are using. To learn more about the student print quota, go to: www.temple.edu/cs/policies/printingpolicy.pdf Discard paper documents securely It may surprise you to learn that one of the most common forms of computer attack doesn’t even happen on a computer. It happens in a trash can. Criminals literally search through the trash at landfills looking for information. This so-called “dumpster diving” is one of the major sources of the personal information that enables criminals to steal your identity. Many people simply throw away bills, bank statements, medical information, and other documents that contain account numbers, Social Security numbers, credit card numbers, and other key personal information. Armed with this information, criminals can easily pretend to be you. In 2005, for example, more that 500,000 Americans were surprised to discover that their bank accounts had been emptied, major purchases had been made with their credit cards, loans had been acquired in their names, and countless other fraudulent transactions had been executed by strangers who had stolen their identities. Generally, there are two types of small shredders: strip-cut and cross-cut. Of these two, cross-cut do a better job of destroying the information. A reliable cross-cut home shredder can be purchased for as little as $40, a true bargain when you consider the cost of trying to recover your good name and credit rating. Tip: Skewing text in Photoshop On certain occasions, you may want to overlay text on a graphic. The graphic, however, may be skewed, so that the text doesn’t align properly. Using Adobe Photoshop, you can easily overcome this obstacle: 1. Open the file containing the graphic. Sign Up for Emergency Notifications Last week, President Hart sent out an e-mail notifying all students and employees of our new emergency notification system. If you have not already done so, please follow the instructions below to update your emergency notification information. The process takes less than a minute. Updating Student Emergency Notification Information: Updating Faculty and Staff Emergency Notification Information: Red Hat Enterprise Linux 5 Now Available Computer Business Services announces that Red Hat Enterprise Linux 5 is now available free of charge to current Temple students, faculty, and staff. This software is made available through an annual site license program. For additional information, visit the Computer Business Services Red Hat web site at: http://www.temple.edu/cs/business/sslp/RedHatLinux.htm or contact Bill Felice at 215-204-2390 (1-2390). Blackboard Tip: Creating a Sign-up List The Sign-up List feature in Blackboard enables instructors to create an easy, time-saving system for students to join activities, such as study groups, assignments, as well as individual and group meetings. To create a sign-up list: At the Add a Sign-up List screen, a variety of options are available for creating the list. For example, instructors can establish a sign-up period, specify the number of places, create a reserve list, and allow students to view the names of others on the list. For additional information about using the Sign-up List, you can contact the ISC (Instructional Support Center) at 215-204-8529 (1-8529). For a complete list of ISC locations and hours, visit the ISC web site at: http://www.temple.edu/cs/isc Watch out for phishing scams Last week, a fraudulent e-mail message was sent to some Temple e-mail accounts urging recipients to click on a link for a $50.00 Amazon gift certificate. While the message appeared legitimate, it was in fact a “phishing” scam, designed to steal personal information. A phishing scam usually directs recipients to a fraudulent Web site, where they are tricked into divulging sensitive information, such as Social Security Numbers, passwords, and credit card numbers. Remember that reputable companies do not send out these types of messages. Even if an e-mail message appears to be legitimate, be extra wary anytime you are asked to verify or enter personal information. The safest bet is usually to just delete the message or contact the company by phone. In addition to Amazon, other recent e-mail scams have appeared to come from Citibank, PayPal, Washington Mutual, and eBay. According to Microsoft’s Security Intelligence Report, there were over 31.6 million phishing scams in the first six months of this year. Compared to the previous six months, this is an increase of 150 %. If you fall victim to such a scam by providing confidential information, immediately contact the Computer Services Help Desk at 215-204-8000. For more information on phishing and ways to protect yourself from this scam technique, go to: http://www.temple.edu/cs/security/phishing E-mail Blackboard announcements automatically The Blackboard Announcement feature is a handy way to disseminate information to students or community members when they enter a Blackboard site. If you are posting time-critical information, such as a last minute assignment update, room change, or class cancellation, you want students to see the announcement in a timely manner. Since students may not check Blackboard as frequently as they check e-mail, you can use the new E-Mail Announcement feature. This feature allows you to send copies of an announcement via e-mail to all students enrolled in a Blackboard course. Students will be more likely to see the information sooner. To use this option, go through the steps to create an Announcement. After you have composed your message in the Add Announcement page, scroll down and simply click on the box in front of “Email this announcement to all course users” and then click on Submit. Tip: Copying text in a PDF document If you wish to copy text from an Adobe Acrobat Portable Document File (pdf), follow these five simple steps: Depending on how you plan to use the text, please remember to keep copyright issues in mind by obtaining permission or giving attribution to the source document when appropriate. October TUmail spam filters work overtime If you think you are still receiving too much spam in your TUmail account, consider this: Currently, 81% of the e- mail processed through Temple’s e-mail system (over 2.3 million messages a day ) is flagged as spam, and then deleted or directed to the junk mail folder. This number has risen steadily from four years ago, when approximately 200,000 messages a day were flagged by Temple’s spam filters. Note that messages remain in your junk mail folder for 30 days. To ensure that no legitimate messages inadvertently got placed there, it is a good idea to periodically check your junk mail folder. Request receipts in TUmail When you compose a message in TUmail, you have the option of requesting a delivery receipt as well as a read receipt. If you select “Request a delivery receipt,” TUmail will send an e-mail informing you when the message was delivered. If you select “Request a read receipt,” TUmail prompts the recipient to acknowledge that your message was read. The recipient has the option of replying to or ignoring the prompt. If the recipient selects “Yes” at the prompt, TUmail sends you an e-mail confirming that the message was displayed. If the recipient selects “No” at the prompt, your message will still be displayed. If you wish, you can set the delivery receipt and the read receipt features as default settings in TUmail. To select a default for the receipt feature, click on “Preferences” and then scroll down to “Request Receipt.” Choose one or both of the receipt features and then click on OK. Note that if you send a message to an e-mail account other than @temple.edu, the read receipt feature may not function. Beware of Instant Messenger (IM) viruses Instant Messenger programs, such as AOL Instant Messenger and Yahoo! Messenger, are increasingly being used to spread computer viruses and spyware. In most cases, a computer becomes infected when a person clicks on a link to open or download a file. To protect your computer, never click on link to download or open a file from someone you do not know. In fact, even if a file appears to come from someone you know, it is best to reply to that person to verify that the file is legitimate before opening it. It it also important to always make sure you are using the most current version of your IM program. New versions are released to protect against the latest security risks. Tune up your tech skills The Computer Services department offers a wide variety of seminars that are free to current Temple students, faculty and staff. These seminars are designed to enhance your technology skills as well as to help you fulfill the technical skills competency for your Performance Development Plan. To browse the list of topics and to register for a seminar that fits your needs or interests, visit the Computer Services seminar web site at seminars.temple.edu. Temple launches the Maximus Effort Reporting System (ERS) The office of Cost Analysis & Compliance, a division of the Controller’s Office, partnered with Computer Services to implement the Maximus Effort Reporting System (ERS). This new web system, which went live on October 5, replaces the paper-based Personnel Activity Reporting System (PARS). ERS will be used by faculty, staff and graduate students working on sponsored research projects, enabling them to electronically certify their effort (work time) devoted to federal and privately funded research activity. The system will also be used to certify effort for Medicare-related activities at the Health Sciences Center. Training at the Main Campus and at the Health Sciences Center will be held throughout the fiscal year and can be scheduled by visiting the Human Resources Training and Development web site at: www.temple.edu/hr/training If you have any questions about the Maximus Effort Reporting System (ERS) or the upcoming training sessions, please contact the Compliance Office at 215-204-0563, 215-204-0556, or 215-204-4844. Backup power equipment upgraded Since system availability is critical to University operations, Computer Services continues to work on extra measures to ensure continuous access. As part of this process, the uninterruptible power supply (UPS) equipment in the Wachman Hall data center was upgraded over the past several months. The new, state-of-the-art UPS battery-based backup power allows mission critical systems to stay up and running long enough for us to shut the systems down gracefully in the event of an unexpected power failure. Personalize your e-mail address In addition to the standard Temple e-mail address, all TUmail accounts holders have the option to create an alternate e-mail name in their address known as an alias or nickname. This feature is particularly helpful if your standard e-mail address is difficult for people to type or remember. For example, if your address is tua478123@temple.edu, you could create an alias of bgeorge@temple.edu or bob.george@temple.edu. Note that you have the option of creating a maximum of five aliases. As a University standard, an alias of firstname.lastname@temple.edu is automatically assigned to you when your account is created. If this alias was not created for you, it means that it was already assigned to someone else who has the same name. By default, the mail will appear to come from your original e-mail address, for example, tua478123@temple.edu. You can change your "From" address so that your outgoing messages appear to come from your alias instead of your original e-mail address. To do this, log into tumail.temple.edu and select "Preferences." Next, overwrite your default e-mail address with your e-mail alias and then click on "OK." For additional information about using TUmail, go to www.temple.edu/cs/tumail. Blackboard Edit View Feature Offers Shortcut If you are a faculty member or community leader using Blackboard, take advantage of a shortcut for updating content. Instead of going into the Control Panel and selecting the course or community section you wish to update, simply go the section and click on the Edit View link that appears toward top right corner of the Blackboard window. In Edit View, you have access to all the familiar features of the Control Panel including modifying, managing, copying, and deleting materials. For more information on Blackboard, see the Instructional Support Center website at isc.temple.edu. Academic Advising Database Moves to the Web The Academic Advising Database debuted in 2000 as a client/server application that employs Microsoft Access and SQL Server technology. The database was designed by Computer Services and the College of Liberal Arts to keep track of student meetings, Intra-University Transfer applications and other undergraduate advising related details. It is currently used by over 300 faculty and professional advisors, school/college and department administrators and other undergraduate student services support personnel across the University. On September 28th, Computer Services migrated the records area of the application to the web, including over 35 data entry form and menu pages, and launched the advising.temple.edu web site. Migration is continuing on the reports area of the Advising Database which includes over 400 advising administration reports and mail merge processes. Security Tip: Beware of the Malware Malware is a term used to describe all of the types of malicious code that can attack your computer. The most common forms of malware are viruses, worms, and Trojan horses. A virus is malicious computer code that attaches a copy of itself to other programs or documents on your computer. Some viruses may simply cause your computer to display a rude message on your screen on a specific date, but others can cause serious damage by corrupting programs or data, deleting files, or even erasing your hard drive. A worm is a special type of malware that spreads from one computer to another and is self-replicating. It is totally self-contained and does not need to infect one of your programs to do its damage. Worms often hide inside other files, such as Microsoft® Word or Excel documents, which is why you must be careful when downloading such documents from an unfamiliar source. A Trojan horse is malware that disguises itself as a normal program. The program may seem like a useful tool, such as a calendar or photo editor. When you download and run the program, it can cause serious damage to your hard drive. You may not even be aware until later that the damage has occurred. Fortunately, antivirus software, such as Temple’s Symantec software, can detect, quarantine, and repair the side effects of these and other types of malware. For details on how to obtain a copy of Temple’s Symantec software at a greatly reduced cost, go to the Security web site at www.temple.edu/cs/security and click on the Virus Information link. Events planned for National Cyber Security Awareness Month In honor of National Cyber Security Awareness Month, Computer Services will be on-hand at the TECH Center Information Desk on the 2nd floor lobby Wednesday mornings (10:00 a.m. to 12:00 noon) and Thursday afternoons (12:00 noon to 2:00 p.m.) to provide advice and assistance on protecting against viruses, phishing scams, identity theft, and other security threats. There will also be raffles for prizes, such as Symantec software and T-shirts. In addition, Computer Services invites you to participate in a 60-minute live online seminar (Webinar), called an “Introduction to Safe Computing.” The Webinar will take place on Tuesday, October 9th from 12:00 noon until 1:00 p.m. From the comfort of your home or office, open a Web browser to meet your hosts, Seth Shestack from Information Security and Gail Gallo from Training and Seminars, who will demonstrate and discuss best practices for protecting a personal computer from a variety of vulnerabilities. The Webinar will explain how to:
During and after the session, you will be able to chat with Seth and Gail through text messaging. You will also be able to participate via live voice chat, if your computer is equipped with a microphone. To register for the “Introduction to Safe Computing” Webinar, go to www.temple.edu/cs/seminars. Prior to the date of the event, you will receive a confirmation e-mail with connecting instructions. At least three days prior to the Webinar, please read and carefully follow these instructions to ensure that your computer will be functional for the event. Apple offers a tour of Final Cut Studio 2 On Friday, October 12, Michael Wolk, senior systems engineer at Apple, will be at the TECH Center to demonstrate Final Cut Studio 2—a software suite that consists of Final Cut Pro 6, Motion 3, Soundtrack Pro 2, Compressor 3, DVD Studio Pro 4, and Color. Final Cut Studio 2 delivers an integrated post-production solution that lets you move effortlessly from editing to color grading to creating motion graphics to sculpting audio to multi format encoding and DVD authoring. The event will take place in the TECH Center, room 107, from 9:30 a.m. to 11 a.m., and is open to students, faculty, and staff. If you are interested in attending, please register at www.temple.edu/cs/seminars. September Explore employee resources on TUportal When you need to access frequently-used University resources, make tuportal.temple.edu one of your first stops. TUportal offers employees a single sign-on gateway to numerous administrative applications and systems. By clicking on the Staff Tools tab, employees can access and complete interactive forms online, check current leave balances, and view organizational hierarchy information. In addition, there are direct links to the Performance Development System, Time Collection, SIMS (Section Information Management System), and Workflow. You can also use the Employee Self Service feature to update your home address and emergency contact information. Finally, when you visit TUportal, don’t forget to take a look in the Staff Links section where you can easily connect to a wide range of resources and services. The categories in this section include Computing, Employee Forms, Human Resources, and Finance, as well as University Policies, Hotel Directory, and Transportation. Surplus computers offered at bargain prices Have you ever wondered what happens to all the surplus computers collected from Temple University departments? Did you know the University has a Computer Recycling Center? Better yet, did you know you can get a Windows XP-compatible computer with a Pentium III processor and a monitor for approximately $50? Surplus computer equipment is available to purchase through the Computer Recycling Center’s online web store. The program is open to current Temple University faculty and staff with a valid Temple OWLcard and AccessNet account. To view a list of available equipment or to obtain more information about the program, log in to the Computer Recycling Center’s web site at http://crc.temple.edu. Note that the inventory changes daily. Also, before making a purchase, please read all the program rules and limitations. Finally, you must submit all purchases online; the CRC does not accept walk-ins. Microsoft Word tip: Highlighting characters vertically A shortcut in Microsoft Word offers an easy method for highlighting characters vertically in a document. This is useful, for example, if you wish to copy text from an e-mail message where each line starts with the greater than symbol ( > ). Instead of deleting the symbol individually from each line, you can use the vertical highlight shortcut to remove all the symbols from the message. To select characters in a paragraph, position the cursor where you wish to start. Then, hold down the Alt key and move the mouse vertically and horizontally to highlight your selection. Note that you can use this technique to select characters from any position on the page. Be aware of Temple's file-sharing policy It is important for students, faculty and staff to remain in compliance with Temple's peer-to-peer file-sharing policy. This policy is available online at www.temple.edu/cs/policies. The policy states that it is strictly prohibited to use "Temple University's computer network to illegally download or share copyrighted materials, including music, games, and videos." If your computer has any files-haring programs or illegally downloaded files, please remove them. Computer Services will not provide support for computers with peer-to-peer file-sharing software. Check your junk mail folder TUmail has a junk mail filter that flags spam messages and places them in your junk mail folder. Messages remain in your junk mail folder for 30 days and are then deleted. Mail filtering is not perfect, however, since spam messages are sometimes overlooked, while legitimate messages are flagged as junk mail. If you notice a spam message in your inbox, open it and select "This is Spam." The sender will then be added to the Blocked Senders List and the message will be moved to the junk mail folder. All future messages from that person will be automatically flagged as spam and placed in the junk mail folder. It is also a good idea to periodically check your junk mail folder in TUmail. If a legitimate message appears, open it, and then click on "This is Not Spam" followed by "OK." This will add the sender to the Allowed Senders List and move the message to your inbox. Flash drives are a convenient method for storing and saving files. These devices, which plug in to a USB port on your computer, also make it easy to back up files. It is important to keep in mind, however, that to safely remove the device from your computer, you must follow a specific process. Otherwise, you run the risk of corrupting files on the drive. To remove a flash drive from your PC: 1. Go to the System Tray at the bottom right corner of the screen and double-click on the "Safely Remove Hardware" icon. Note that this icon contains a green arrow. To remove a flash drive from your Mac: 1. Click on the flash drive's icon. Flash drives are very easy to misplace and lose. Therefore, Computer Services recommends that you never store confidential information on these drives and always have a backup of your files. Do Not Call List expires September 15 If you signed up for Pennsylvania’s Do Not Call list when the law was first enacted in 2002, you will need to re-register by September 15. The list information is valid for only five years. To verify your current enrollment status and to re-enroll, go to www.attorneygeneral.gov. The Do Not Call list provides a way for consumers to indicate that they do not wish to receive telemarketing calls. ITUG event to focus on blogs and wikis On Thursday, September 20, the Instructional Technology Users Group (ITUG) will present its first event of the academic year: “Blackboard: Blogs, Wikis, and Podcasts.” This ITUG session will answer your questions about what these popular technology buzz words are and how they might be used for teaching and learning. Staff from Learning Objects, a company that has developed blog, wiki, and podcast tools that function within Blackboard, and the Instructional Support Center will be available to demonstrate these technologies and brainstorm ideas on how to incorporate these tools into your courses. Faculty and staff are invited to attend the ITUG presentation in the TECH Center, room 111, from noon to 1:30 p.m. ITUG is a forum for Temple faculty members to learn about and share their experiences using the latest computer technologies in an educational environment. These forums take place on Main Campus are typically held on the third Thursday of each month from noon to 1:00 p.m. during the fall and spring semesters. To be notified of upcoming ITUG events, subscribe to the ITUG mailing list by sending an e-mail to ggallo@temple.edu. For more information, visit the ITUG web site at isc.temple.edu/itug. Security Tip: Obtain the latest updates for your computer To ensure that you stay current with the latest Windows and Macintosh security patches, set up your computer to automatically download and install the updates. Easy-to-follow setup instructions are available online at www.temple.edu/cs/windowsupdateinstructions.htm. If you have any questions, Help Desk consultants are ready to assist you by phone at 215-204-8000 or by e-mail at help@temple.edu. Recycle old University-owned computer equipment There's a home for all of your old computer equipment — the Computer Recycling Center. All departments with a budget code are eligible to submit surplus computer equipment to the CRC. Fill out the online Computer Surplus Form, and the CRC will pick up your University-owned equipment. The surplus form is available on the CRC web site at crc.temple.edu. The CRC web site also has information on where you can recycle personal equipment. For more information on the Computer Recycling Center, visit the CRC web site, call 215-204-4749, or e-mail crc@temple.edu. Residence hall students get connected Computer Services consultants were out in force in residence halls helping students connect to Temple's network during move-in week, from August 19 through August 26. Over 3,240 students successfully registered for Internet service. In addition, consultants at the Help Desk were also busy during move-in week responding to 3,447 technology questions from the University community. TECH Center features new resource and hours The TECH (Teaching Education Collaboration and Help) Center, regarded as the largest student computing center in the nation, offers a number of unique features to support the academic and social needs of students. In response to student requests, two new audio recording booths will be available in the Center at the beginning of October. The two WhisperRoom booths are suitable for recording podcasts, vocal narrations, and other individual recording sessions. Equipment in each room includes a Macintosh computer, studio microphone with windscreen and gooseneck mount, and a DigiDesign Mbox system. Students will be able to make reservations for using the booths at the Consultant Desk on the 2nd floor. In addition, the TECH Center hours have been modified. The Center is now open 24 hours a day from Sunday at 11:00 a.m. through Friday at 7:30 p.m. and on Saturday from 10:00 a.m. to 7:30 p.m. For more information about the TECH Center and to take a quick online tour, go to: www.temple.edu/techcenter Web site logs latest system alerts For breaking news about the current state of Temple’s computer systems, network and more, tune in to the System Status Web page. The site includes announcements on system outages, network operations, telephone availability, maintenance that affects resources, computer viruses, and e-mail frauds and hoaxes. The Computer Services Help Desk staff maintains this site and keeps it current for the Temple community as events unfold. To view the site, go to the Computer Services Web site at www.temple.edu/cs and then click on System Status. Policy reminder: Unauthorized network devices prohibited The Computer and Network Security Policy states that Computer Services is responsible for configuring and managing the University network as well as all wired and wireless connectivity to the University network. All switches, hubs, wireless access points, and other networking devices are strictly prohibited unless authorized and configured by Computer Services. If you have any such device, please remove it immediately. All unauthorized network devices discovered on Temple University's network will be shut down at the network level To review the Computer and Network Security Policy, go to www.temple.edu/cs/policies. August Fall ’07 "Technology at Temple" guide available For an overview of the University’s computer resources, explore the current edition of the "Technology at Temple" guide. The guide offers a snapshot of TUportal features, a summary of popular classroom tools, and information on getting connected to Temple’s technology resources. To review the guide online in Acrobat format, go to: www.temple.edu/cs/TechnologyAtTempleFall07.pdf Facilities expanded and upgraded Over the summer, Computer Services worked on improving and expanding a number of facilities:
Work on network upgrade continues The Computer Services’ Office of Telecommunications continues to upgrade Temple’s network, TUnet. Over the summer, the major accomplishments for the three-year network upgrade project include the following:
In our ongoing effort to build a better network, Computer Services will continue to do everything possible to minimize interruption in service. We apologize for any inconvenience that you may experience and will continue to keep you informed of our progress. May Order early to avoid the rush If you anticipate the need for new telephone or Internet service for the fall semester, please submit your request early to the Office of Telecommunications. Faculty and staff can fill out and submit requests for a voice mailbox or an I.P. address on the web. In order to access these forms, you must log in with your AccessNet username and password. Also, if you want telephone or Internet wiring installed, moved, or removed, you must complete a Customer Service Order Request and fax it to the Office of Telecommunications. For more information about requesting service and to access these forms online, go to the Office of Telecommunications web site at: www.temple.edu/cs/telecommunications/forms.htm Surplus computers offered at bargain prices Have you ever wondered what happens to all the surplus computers collected from Temple University departments? Did you know the University has a Computer Recycling Center? Better yet, did you know you can get a Windows XP-compatible computer with a Pentium III processor and a monitor for approximately $50? Surplus computer equipment is available to purchase through the Computer Recycling Center’s online web store. The program is open to current Temple University faculty and staff with a valid Temple OWLcard and AccessNet account. To view a list of available equipment or to obtain more information about the program, log in to the Computer Recycling Center’s web site at crc.temple.edu. Note that the inventory changes daily. Also, before making a purchase, please read all the program rules and limitations. Finally, all purchases must be submitted online; the CRC does not accept walk-ins. Macbooks get update from Apple Apple has released an update for Macbooks and Macbook Pros that were purchased between February and April 2007. If the update doesn't improve battery performance, the battery will need to be checked out and possibly replaced. Apple states that there is no safety risk with the batteries. For more information about the update, go to the Apple support web site at www.apple.com/support and click on “MacBook & MacBook Pro - Battery Update.” TECH Center first summer session hours announced The TECH Center summer session hours through June 30 are as follows: Monday to Thursday from 8 a.m. to 9:30 p.m.; Friday 8:30 a.m. to 5 p.m.; Saturday 9 a.m. to 4:30 p.m.; and Sunday noon to 4:30 p.m. During the intersession, the TECH Center will be open from 8:30 a.m. to 5 p.m. Monday through Friday and closed Saturday and Sunday. Note that the TECH Center will be closed on May 28. For more information about the TECH Center, go to: www.temple.edu/cs/techcenter. Tips for freeing space in your TUmail account As the semester winds down, it may be a good time to do some spring cleaning on your TUmail account. The quickest way to create additional space in your TUmail account is by deleting the largest messages. These messages typically contain attachments such as Word, Excel and PowerPoint presentations, as well as .jpg files. To remove large attachments from your e-mail account: 1. Sort your Inbox by size by clicking on “Size” in the header bar. If the largest messages do not appear, click on “Size” again. You will probably find that your largest messages include attachments. Delete the messages that you no longer need or save the attachments to your computer. Then delete the messages from your Inbox. 2. Clean out your Sent mail folder. You can use the same strategy by clicking on “Size” in the header bar and clearing out the largest messages. 3. It’s also a good idea perform this same process on any other folders you may have in your account, such as old mail folders marked “Mail.” 4. When you have finished cleaning out your mail folders, be sure to empty the Trash folder to actually delete all messages. Your efforts will be reflected in the quota bar at the top of the screen. If you have any further questions, contact the Help Desk at help@temple.edu or 215-204-8000. Tip: Quickly capture and crop a screen shot If you are creating a Word or PowerPoint document and you need to quickly include a screen shot, follow these instructions: 1. Open the web page or program screen that you wish to capture. 2. To copy the screen, hold down the Shift key and press the Print Screen key which, in most cases, is located on the top right side of your keyboard. 3. Next, in Word or PowerPoint, place the cursor where you wish to insert the screen shot. 4. To paste the screen shot, hold down the Ctrl key and press the letter v. 5. Next, click on the screen shot to select it. The graphic will appear outlined with small boxes around the edges. 6. If you wish to crop the graphic, you will need to access the Picture toolbar. In Office 2003, go to the View menu, select Toolbars, and make sure there is a checkmark next to Picture to see the toolbar. In Office 2007, click on the Format tab. 7. To crop the graphic, click on the cropping tool (cropping tools) in the Picture toolbar. 8. Place the tool on any of the small boxes around the edge of the graphic, hold down the left mouse button and drag the mouse toward the graphic to remove outer portions. 9. When you have finished cropping, click on the cropping tool icon again to deselect it. April TECH Center open 24 hours a day for final exams To accommodate students finishing end-of-semester projects and studying for exams, the TECH Center will be open 24 hours a day, including Saturday and Sunday, through May 9th at 9:30 p.m. On May 10, intercession hours will take effect. For more information about the TECH Center, go to: http://www.temple.edu/cs/techcenter IP addresses mark the trail As explained in previous columns focusing on Temple’s network, switches and routers direct data packets over the network through fiber optic cable. Data arrives at the intended destinations using IP address technology. An IP address usually contains four sets of numbers, separated by periods, and identifies a particular device such as a server, computer, or router. Data sent over the network includes the IP address of both the sender and receiver. Network usage at Temple has rapidly escalated in recent years, as evidenced, in part, by the increase of IP addresses. In 1998, approximately 7,000 IP addresses were assigned and by 2006 the number had increased to over 42,000. Popular applications such as Diamond Dollars, the swipe systems for University parking and the TECH Center, and eSuds for residence hall washers and dryers have contributed to the growth in network usage. Because our aging equipment cannot adequately support the continuing demands of network usage, Computer Services has initiated a multi-year project to build a better network for the University community. We will continue to inform you of the progress of this project and notify you in advance of scheduled maintenance periods. Update your voice mail for vacation The If you are going on vacation, you may want to record an extended absence voice mail to let callers know that you are out of the office. To record the greeting: To remove the extended absence greeting, follow the first three steps. You will then hear a message reminding you that you have an active extended absence greeting. Press 2 to delete the message and reinstate your standard message. Security Policy reminder: Unauthorized network devices prohibited The Computer and Network Security Policy states that Computer Services is responsible for configuring and managing the university network as well as all wired and wireless connectivity to the university network. All switches, hubs, wireless access points and other networking devices are strictly prohibited unless authorized and configured by Computer Services. If you have any such device, please remove it immediately. All unauthorized network devices discovered on Temple’s network will be shut down at the network level upon discovery. Your cooperation in this matter is greatly appreciated. To review the Computer and Network Security Policy, go to www.temple.edu/cs/policies. Switches and routers map the route In addition to fiber optic cable as explained in last week’s column, switches and routers also are fundamental components of Temple’s network. These electronic devices determine where and how data is sent over the network. Internet data, such as web pages, e-mail and downloadable files, travels in packets through the network. Switches and routers sort the data and ensure that it is transmitted to the intended destination by the best possible route. The amount of data and the speed of the transmission depend upon the processing power of these devices. In building a better network for the university community, Computer Services has started a multi-year project to redesign and upgrade Temple’s network. This includes replacing switches and routers that are outdated. The benefits of replacing these components include increased bandwidth to the network core, switchrooms and also to individual desktop computers. Tip: Hide zero values in Excel In some cases, you may not want cells containing zero value to appear after a formula is calculated. To hide the zero values in Excel 2003: 1. Click on Tools, select Options and then select the View tab. To hide the zero values in Excel 2007: 1. Click on the round Office Button on the upper left corner of the Excel window. To learn more about Excel, consider signing up for a free Computer Services seminar. During May, the following seminars will be offered:
To learn more about these seminars and to register online, go to http://seminars.temple.edu. Microsoft releases critical patches To ensure that you stay current with the latest security patches, set up your computer to automatically download and install Windows updates. For instructions, go to www.temple.edu/cs/windowsupdateinstructions.htm. Fiber optic cable makes the connection As mentioned in last week’s column, Computer Services is in the process of building a better Temple network. For the next couple weeks, this column will take a closer look at what comprises the network. The network serves the university community in a number of critical ways. For example, it delivers web sites to your desktop, allows you to send and receive e-mail, gives access to various systems and provides telephone services. All this seems to happen easily when you log in on your computer or pick up the telephone. Fiber optic cable is one major component of the network that makes these connections possible. This cable, also referred to as optical fiber, contains bundles of thin, flexible glass or plastic that use pulses of light to transmit data through long distances. From various telecommunications switchrooms throughout the campus, fiber optic cable connects to individual buildings within the same geographic location, serving as a transport mechanism for telephone and network services. The fiber optic cable then distributes throughout each building and terminates on every floor in a telecom closet, where it connects to network equipment that provides Ethernet services to various devices, such as computers, printers and servers. Throughout the network upgrade, the Telecommunications staff of Computer Services will be working in the switchrooms in various buildings to upgrade and replace equipment. Most of this work will take place after normal business hours to minimize possible network interruptions. Due to the complexity of the upgrade, however, there may be occasional, unavoidable network interruptions, as experienced for a three-hour period on Monday morning. Computer Services apologies for any inconvenience this may have caused you. Computer Services will continue to do everything possible to minimize interruption in network service. More information about the network upgrade will be released soon to the university community. Policy reminder: Unauthorized network devices prohibited The Computer and Network Security Policy states that Computer Services is responsible for configuring and managing the university network as well as all wired and wireless connectivity to the university network. All switches, hubs, wireless access points and other networking devices are strictly prohibited unless authorized and configured by Computer Services. If you have any such device, please remove it immediately. All unauthorized network devices discovered on Temple University’s network will be shut down at the network level upon discovery. Your cooperation in this matter is greatly appreciated. To review the Computer and Network Security Policy, go to www.temple.edu/cs/policies. Blackboard upgrade coming soon The Blackboard system hosts web-based materials for more than 12,000 courses and 360 communities. In addition, more than 3,800 Temple faculty members use Blackboard to place course materials for their students on the web and to conduct a variety of classroom activities. Blackboard 7, which is a major upgrade to the system, is tentatively scheduled to be released for the Summer I session. This upgrade will offer many new features including an Early Warning System, Adaptive Release, Language Packs, improved Discussion Board, additional assessment question types, and more. To introduce faculty to the many new features, Computer Services is presenting a seminar, "Blackboard 7 Preview: New Features to Enhance Teaching and Learning." Instructors who attend the seminar will receive an account on the beta Blackboard 7 system and have the opportunity to fully explore and test the new features before it is released. Blackboard 7 preview seminars will be held on April 10, 18 and 26 from 1:30 p.m. to 3:30 p.m. in the TECH Center, room 111. To register for a seminar, go to http://seminars.temple.edu. For additional information about Blackboard, contact the Instructional Support Center at 215-204-8529. “First Fridays with Apple” offers a tour of Aperture Computer Services presents “First Fridays with Apple” to inform the university community about new and updated products developed by Apple. The First Friday presentation on April 6 features a tour of Aperture conducted by Michael Wolk, senior systems engineer at Apple. Aperture provides photographers with an all-in-one post-production resource. This program includes a comprehensive collection of tools to easily import, manage, edit, catalog, organize, publish, export and archive images effectively and efficiently. The April “First Fridays with Apple” event takes place in the TECH Center, room 111, from 9:30 a.m. to 11 a.m. Network scheduled for major upgrade Throughout the years, 1,030 miles of fiber optic cable have been installed on Main Campus for transmitting data over the network. This information is known to few in the Temple Community — and the same is true of the fact that Temple’s network is in need of a major upgrade. Computer Services has embarked on a multi-year project to upgrade the entire Temple University network. The goals of this project are to increase bandwidth and eliminate any single point of failure, resulting in a network with increased performance and reliability. Throughout the upgrade, the Office of Telecommunications will be working to keep inconvenience to a minimum. For example, the hardware in the Bell Building is scheduled to be replaced starting Saturday, April 7, at 6:30 p.m. and continuing through Sunday, April 8, until noon. Network access will be unavailable in the Bell Building; however, the TECH Center is normally closed during this period. Additional information about the network upgrade, including the scope of the project, timeline, news updates, and FAQs will be available soon on the Computer Services web site. March Illegal file sharing is back in the news The Recording Industry Association of America has launched a new anti-piracy campaign targeting university networks. During February and March, the RIAA has sent out 805 letters to 23 universities informing them of a forthcoming copyright infringement lawsuit against one of their network users. The universities are being asked to then forward each letter to the appropriate person, who will be given the opportunity to settle the claim at a discounted rate before a lawsuit is filed. Please note that Temple has a policy regarding the illegal downloading or sharing of copyrighted materials, including music, games and videos. Temple’s policy regarding peer-to-peer file sharing is simple: This activity is strictly prohibited. Enhance your technology skills by signing up for a computer seminar. The workshops are free for Temple students, faculty and staff. During April, the following seminars will be offered: • PowerPoint Certificate (4/3, 4/10) To learn more about these seminars and to register online, go to http://seminars.temple.edu. Did you know you can remove the headers and footers when you print web pages? To remove the headers and footers in Internet Explorer 7: • If the menu bar is displayed, you can skip this step. If you don’t see the menu bar, click on the Tools button and select Menu Bar. To remove the headers and footers in Mozilla Firefox: • Click on File and then Page Setup. New software upgrades released Microsoft Project 2007 and Visio 2007 (Professional and Standard versions) are now available for faculty and staff. Costs for these products are as follows: • Project Professional 2007 Note that the cost of media for each product is $1.75. Software Assurance is a Microsoft program that entitles purchasers to future product upgrades and releases. This option is available only at the time of purchase and lasts through the term of the University's Microsoft Select Agreement. If Software Assurance was included with your Project 2003 or Visio 2003 purchase, you may be entitled to a free upgrade. In the coming weeks, Computer Business Services will be contacting purchasers who qualify for an upgrade to these products. Please note that Microsoft does not offer an upgrade price. If Software Assurance was not included with your Project 2003 or Visio 2003 purchase, you must purchase a new license by using an Ultimus workflow requisition. If you have any questions, please contact Bill Felice in Computer Business Services at 215-204-2390. TUportal offers tools for employees TUportal offers employees a single sign-on gateway to multiple administrative applications and systems. By clicking on the Staff Tools tab, employees can access and To access TUportal, go to tuportal.temple.edu. Security Tip: Automate Windows Update To ensure that you stay current with the latest Windows security patches, set up your computer to automatically download and install the updates. Easy-to-follow setup If you have any questions, Help Desk consultants are ready to assist you by phone at 215-204-8000 or by e-mail at help@temple.edu. More than seven out of 10 e-mail messages are spam Temple’s spam filters are working harder than ever to intercept spam before it reaches your Inbox. During a typical week in February, for example, Temple’s TUmail system received 8,125,259 e-mail messages. Of these, 5,909,659 messages (or 73 percent) were intercepted by Temple’s spam filters. Some of these messages are deleted outright, while others are placed in your TUmail Junk Mail folder. Computer Services appreciates your understanding that despite our best efforts, some junk mail is bound to slip through to your Inbox. If a junk mail message does appear in your TUmail Inbox, open it and select “This is Spam” followed by “OK.” The sender will then be added to the Blocked Senders list and the message will be moved to the Junk Mail folder. Once a sender is added to the Blocked Senders list, all future messages from that person will be automatically flagged as spam and placed in the Junk Mail folder. You should also periodically check your Junk Mail folder to ensure that a legitimate message didn’t accidentally get placed there. To do this, click on Junk Mail on the TUmail menu. If a legitimate message appears, open it, and then click on This is Not Spam followed by OK. This will add the sender to the Allowed Senders list and then move the message back to the Inbox. Once a sender is added to the Allowed Senders list, messages from that that person will no longer be flagged as junk mail. Increase your TUmail viewing space You can easily increase the number of messages displayed on the TUmail screen. The default option is 20 messages, but you can increase the number to a maximum of 500 messages. To change the number of messages that appear on each page of your message list, click on the Preferences option on the left of the TUmail window. In the Message Count box, enter the number of messages and then click OK. Lenovo recalls laptop batteries Lenovo, the company that purchased IBM’s personal computer division in 2005, and which manufactures the IBM ThinkPad laptop computer, issued a battery recall on March 1, 2007. The recall affects 100,000 laptop computer batteries, which can overheat and cause a fire. This is the second battery recall that Lenovo has issued in the past six months. The prior recall in September involved batteries manufactured by Sony. This recall involves batteries manufactured by Sanyo. To determine if you have a battery that is affected by the recall, go to www.lenovo.com/us/en. New course numbers debut for summer registration Temple’s new course numbers are ready for priority registration, which starts on March 12 for summer and March 19 for fall. For undergraduate and graduate courses that were renumbered, the new course and prior course numbers display on the “Find a Course” and “Roster” pages in OWLnet, in the Online Course Schedule, and on the “Registration” and “Departmental Section Summary” pages in OWLink. For information about the Course Renumbering Project, go to http://renumbering.temple.edu. Battery replacements available Just a reminder: Computer Business Services is distributing replacement batteries for departments that have Dell laptops affected by the battery recall in the fall. The batteries are available for Temple-owned equipment only and will be available while supplies last. To determine if your laptop is affected by the recall, go to www.dellbatteryprogram.com. To pick up a replacement battery, bring the existing battery to Donna Schweibenz in Computer Business Services at University Services Building, room 402. If you have any questions or wish to call ahead of time, the contact number is 215-204-5000. TECH Center goes on spring break schedule During spring break, the TECH Center will be closed on Sunday, March 4, and will be open from Monday, March 5, through Friday, March 9, from 8:30 a.m. to 5 p.m. The center will be closed on Saturday, March 10, and normal hours resume on Sunday, March 11. For more information on the TECH Center, go to www.temple.edu/techcenter. Spring forward in March this year Don’t forget that Daylight Saving Time will be extended by four weeks starting this year. Instead of April, DST will begin on the second Sunday in March (March 11, 2007) and end the first Sunday in November (November 4, 2007). In addition to the standard practice of changing your clocks, it is important to recognize that this new time frame may affect many devices that process or manipulate dates and/or times. To get ready, keep the following recommendations in mind: 1. Apply computer patches as they are released. For more information, visit the Computer Services Daylight Saving Time web site at www.temple.edu/cs/dst. If you have any questions about DST, call the Help Desk at 215-204-8000 or send e-mail to help@temple.edu. February Ctrax music service to be discontinued Computer Services was recently informed that Cdigix, the company that provides Temple’s Ctrax music subscription service, will be closing its music business. The company will be shutting down Ctrax at the end of February. Computer Services is currently looking at alternative legal music downloading solutions for the Temple community and will announce any new developments. Creating a mailing group in TUmail If you frequently send the same message to more than one individual, consider taking advantage of the group feature in TUmail. When you create a group, you create a name for the group and select the addresses from your TUmail address book. Creating a group: Sending mail to a group: For more information on using TUmail features, go to www.temple.edu/cs/tumail. Remove flash drives safely Flash drives are a convenient method for storing and saving files. These devices, which plug in to a USB port on your computer, also make it easy to back up files. It is important to keep in mind, however, that to safely remove the device from your computer, you must follow a specific process. Otherwise, you run the risk of corrupting files on the drive. To remove a flash drive from your PC: To remove a flash drive from your Mac: Symantec Antivirus upgrades now available In response to the recent computer virus outbreak at Temple, Computer Services is providing free upgrades of Symantec Antivirus for anyone who previously purchased Temple’s Antivirus CD for home use. If you are using Windows XP, it is critical that you obtain this new version as soon as possible to protect your PC from the latest viruses. To obtain a free upgrade, go to the Computer Services Download web site at: The following versions of Symantec Antivirus are available on this site: If you wish to purchase any of the antivirus software listed above, please be aware that Computer Services has plans to release a new CD within the next few days. The CD will cost $8 (payable by employee payroll deduction or added to a student tuition bill) and will be available at the Computer Services Help Desk and at various Bursar locations. Note that you must present a valid Temple OWLcard at the time of purchase. For more information, including a list of locations where you can purchase Temple’s Antivirus CD, go to www.temple.edu/cs/security and click on Virus Information. If you have any questions, please contact the Help Desk at 215-204-8000 or Bill Felice at 215-204-2390. Surplus computers offered at bargain prices Have you ever wondered what happens to all the surplus computers collected from Temple University departments? Did you know the University has a Computer Recycling Center? Better yet, did you know you can get a Windows XP-compatible computer with a Pentium III processor and a monitor for approximately $50? Surplus computer equipment is now available for personal purchase through the Computer Recycling Center’s online web store. The program is open to current Temple University students, faculty and staff with a valid Temple OWLcard and AccessNet account. To view a list of available equipment or to obtain more information about the program, log in to the Computer Recycling Center’s web site at crc.temple.edu. Note that the inventory changes daily. Also, before making a purchase, please read all the program rules and limitations. Finally, all purchases must be submitted online; the CRC does not accept walk-ins. Keep phone location information up to date The Office of Telecommunications would like to remind directors and budget unit heads to update the location information for the phones in their department. To review and update information, log in to FMS on the Web and go to the line where the current telephone charges appear. Since telephone information is used for 911 location, it is important to keep this information up-to-date for your staff. Quick Tips: Create lines in Microsoft Word For an easy way to quickly create lines in Microsoft Word 2003/2007, try out these shortcuts:
Major Computer Virus Outbreak Hits Temple Last week, Temple University experienced a major Windows virus outbreak. This extremely serious situation was referred to as a “Zero Day Outbreak,” meaning that Temple was the first place to be hit by a new set of variants based on existing viruses. All on-campus computers directly connected to the Temple network were the most vulnerable to infection. These also include computers connecting to Temple’s wireless network. Many students in student housing were impacted. By Friday afternoon, approximately 1,000 students had brought their systems to Computer Services Help Desk for remediation. If you use an on-campus computer connected to the Temple network, you must take immediate action by updating your Symantec antivirus program to version 10.1.4.4000. This version is available for on-campus computers on the antivirus.temple.edu website. Performing this upgrade is critical. To find out your current antivirus version, double-click on the yellow Symantec shield in your system tray located at the bottom right corner of your PC. If you need help with this process, the technical contact for your school or college can assist you. If you have any questions, please contact the Computer Services Help Desk at 215-204-8000. Office 2007 Videos Available on Seminar Web Site The Computer Services Seminar Web site offers quick and easy access to a number of Office 2007 videos that you can view at your convenience. These “Up to speed” videos highlight new and useful features of the Office 2007 suite including Word, Excel, PowerPoint, Access, and Outlook. In addition, the “Office 2007 – A Closer Look” video offers a 20-30 minute overview of the Office 2007 suite and the opportunity to test drive the new system. To access the videos: TECH Center Library Station Has Moved Take the Fast Lane to Web Sites If you use Internet Explorer or Firefox, you can get to a .com Web site quicker by minimizing the Web address that you enter in the location box. To go to a .com site, you need only type the domain name, such as cnn or staples, and then press the Ctrl + Enter keys. The browser automatically enters the full address and takes you directly to the Web site. Windows Vista Installation Not Recommended at This Time On Jan. 30, Microsoft officially released its new operating system, Windows Vista, to the public. If you are wondering whether you should upgrade to Vista, Computer Services is recommending that you not do so at this time. Over the past year, Computer Services has been evaluating Windows Vista and has found that the system is yet not compatible with many applications used throughout the university. Some of the vendors have indicated that it may take several months before these applications are patched. Computer Services will continue to monitor the status of these software products. When we determine that they have been successfully patched, we will begin rolling out Vista to the university and encouraging its use. In the meantime, if you decide to install Vista on your own, Computer Services will not be able provide support when you encounter problems. To stay informed about the status of Vista testing, please visit the Computer Services Vista website at www.temple.edu/cs/vista. You can also try out Vista (and Microsoft Office 2007) in the TECH Center Software Development Lab. Demonstration copies are available on several workstations so Temple students, faculty and staff can explore program features. What’s New in Office 2007? Faculty, students and staff are invited to attend a seminar to learn about Microsoft Office 2007. This free seminar will provide an overview of the new user interface that makes it easier for you to find and use the full range of features provided in Word 2007, Excel 2007, PowerPoint 2007, Outlook 2007 and Access 2007. As part of this seminar, you will become familiar with the Ribbon, a new device that replaces traditional menus and toolbars and organizes commands into an intuitive set of tabs. The Office 2007 seminar is being offered on Thursday, Feb. 8, from 1:30 p.m. to 2:30 p.m. and also on Thursday, Feb. 15, from 1:30 p.m. to 2:30 p.m. For more details and to register, go to www.temple.edu/cs/seminars. Take Advantage of Keyboard Shortcuts Need a way to get to your Windows desktop quickly? Press the Windows logo key (located between the Ctrl and Alt keys) with the letter “m” or “d” key. This shortcut will minimize all open windows and take you directly to the desktop. An easy way to remember this is that “m” stands for minimize and “d” stands for desktop. Do you multi-task to the point of having a lot of windows open on your PC? You can quickly navigate through each window by holding down the Alt key and pressing the Tab key. This will bring up a box showing all the windows you currently have open. If you continue holding down the Alt key, you can press the Tab key to move through each window. When you release the Alt key, the selected window will display. January New Smart Classrooms Added Temple continues to expand the number of technology-enhanced, smart classrooms on campus. There are currently 287 smart classrooms, including the following new additions: Ritter Annex (rooms 560, 571, and 580) and Wachman Hall (room CCG05) on Main Campus. In total, 45% of all Temple classrooms are smart classrooms. Blackboard Enhanced for Spring Semester Blackboard now provides faculty with enhanced tools for creating blogs and wikis as well as the ability to directly access Gallery, a collection of over 33,000 digital images with tools for both instructors and students to search, retrieve, and organize image data. Smart Analog Phones Now Available Faculty and staff can now upgrade their standard office telephone to a “smart analog phone. " The phone comes in two colors (black and frost) and includes the following features: Caller ID, a hold button, voice mail message waiting indicator, and a speakerphone. There is a one-time charge of $100.00 for the phone, plus a labor charge of $45.00 an hour to deliver and program the phone. If you are interested in obtaining this new phone, please initiate a work request by visiting the following web site: http://www.temple.edu/cs/telecommunications/services.html What's New in the TECH Center? January marks the one year anniversary of the TECH Center. In addition, the number of visits has recently passed the one million milestone. No doubt the TECH Center will continue to be a popular dynamic space for students during the Spring Semester. In an ongoing effort to keep this facility vibrant, the following improvements were made over the winter break:
Technology at Temple Guide Now Available For the latest overview of Temple’s technology resources, check out the Spring 2007 edition of the Technology at Temple guide. This guide is available at http://www.temple.edu/cs/TechnologyAtTempleSpring07.pdf. Note that you will need Adobe Acrobat Reader to view this guide. Destroy Old Classroom Exam Answer Sheets If you are a faculty member and you distribute Scantron classroom exam answer sheets to students, please carefully review your forms inventory. Older versions of these forms request that students enter their Social Security number. Since Temple no longer uses Social Security numbers as the primary identifier, it is important that you destroy these forms and order the new version. The new version requests the student’s TUid. To order the updated form, go to: www.temple.edu/purchasing. Under Purchasing Online, click on TUPRINTING.EDU. Once you log in, select form 297, the Exam Answer Sheet. If you do not currently have login access, click on the Blank Forms link on the Purchasing site and then on Purchasing Online Ordering Profile Form. Fill out this form, obtain an authorized signature, and submit it to Purchasing. If you have questions about ordering the form, contact Jim Curran (1-0301) or DeLois Corbitt (1-8366) in Purchasing. If you have questions regarding the use of Social Security numbers, contact the Acting Chief Information Security Officer, Seth Shestack (1-5884). Online Class List Photo Feature Enhanced Last semester, Computer Services introduced a system enhancement that makes it easy for instructors to access current class lists electronically and to view individual student photos. Now, the photo feature has been improved so in addition to viewing each student’s photo individually, faculty can view the photos of all students in the class on one page. Instructors must be aware, however, that student photographs are FERPA protected information. Student photographs are for viewing only and should not be copied, saved, printed or used for any other purpose. To access class lists in TUportal, click on Official University Class Lists under TUapplications. To access class lists in Blackboard, click on Course Tools and then on Official University Class List. Contribute 4.0 Software Now Available Adobe's Contribute 4.0 became available for Temple faculty and staff through Computer Business Services on January 9th, 2007. In conjunction with this release, Computer Business Services created a bundle to replace the Macromedia publishing bundle. The bundle consists of Contribute 4.0 software, Contribute Publishing server and Contribute Upgrade Plan. The price of the new bundle is $62.53; an upgrade bundle (V3 to V4) is $57.98. The software is available on a CD at $1.75 each for both the PC and Mac. If you purchased Contribute 3 software after October 4, 2006 or purchased upgrade plan protection at the time of your Contribute 3 purchase, you are entitled to a free upgrade. Computer Business Services will be contacting everyone whose purchase requisitions match those criteria to announce the upgrade distribution method. If you have any questions, or feel you meet either of the free upgrade eligibility criteria, please call Bill Felice at 1-2390.
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