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Bits & PCs Archives |
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News Items for 2006 December Set up an automatic e-mail reply If you are planning to be out of the office over the holidays, consider creating an automatic e-mail reply. An automatic e-mail reply is a short message that notifies anyone who sends you e-mail that you are not available to reply. To create an automatic reply, click on Options on the left of the TUmail window and select Automatic Reply. Next, type a Subject for your reply and your message. When you finish, click on Start. When e-mail is sent to your account, the sender will receive your reply. If you want, you can check that this option is working by sending yourself a test message. Note that if a sender sends multiple messages to your account during a seven-day period, he or she will receive only one automatic reply. To stop the automatic reply option, perform the same steps, but instead of Start, select Stop. Record an extended absence voice mail greeting Also, if are planning to be away from the office, you may want to record an extended absence voice mail greeting. To record the greeting: 1. Enter the voice mail system by dialing 1-9595 (on campus) or 215-204-9595 (off campus). Record the greeting and press # when you have finished. The system will then give you the option to confirm the message by pressing #, re-record the message by pressing *, or listen to the message by pressing 1. When you return from vacation, remove the extended absence greeting by following the first three steps above. You will then hear a message reminding you that you have an active extended absence greeting. As instructed, press 2 to delete it. Clear out your voice mail Are you tired of hearing that you have old archived voice mail messages? If so, as the end of the year approaches, it's a good time to take a moment to review those old messages and delete the ones that are no longer relevant. This will clean up your mailbox, free up storage space on the voice mail disk drives and give you a fresh start for the new year. For more information on Temple’s telephone system, go to www.temple.edu/cs/telecommunications/telephone.htm. Microsoft Vista evaluation continues Microsoft’s new operating system, Windows Vista, is scheduled for public release on Jan. 30. As a volume license customer, Computer Services has recently obtained the official Enterprise version of Vista and is currently testing it to determine its compatibility with the Temple computing environment. Over the next several months, Computer Services will continue to keep you informed about university’s deployment of Vista. Please also visit the Computer Services Vista Web site, where you can check for the status of our testing, view recommended system requirements for installing Windows Vista, and download tools to determine if your current system can run Vista. November Attend a preview of Microsoft Office 2007 On Dec. 5, Computer Services will offer “A Microsoft Office 2007 Preview.” Current Temple students, faculty, and staff are invited to attend the presentation in Kiva Auditorium, Ritter Hall Annex, from 10:30 a.m. to 12:30 p.m. A representative from Microsoft Corp. will provide an overview of the new interface in Office 2007 that makes it easy to find and use the full range of features in Word, Excel, PowerPoint, Access and Outlook. During this presentation, you will learn about the Ribbon, a new device that replaces traditional menus and toolbars. The Ribbon organizes commands into an intuitive set of tabs that enable you to quickly complete an activity. You will also have the opportunity to view the streamlined, uncluttered workspace in the Microsoft Office 2007 applications. Staff from Microsoft, Computer Business Services, and Seminars and Training will be available to answer questions about the use and availability of Office 2007. If you plan to attend the presentation, you need to register on the Computer Services Seminar Web site. To register: 1. Go to www.temple.edu/cs/seminars. 2. Click on Seminar Calendar. 3. Scroll to Tuesday, December 5, 2006. 4. Next, click on ADD TO LIST. 5. Finally, click on REGISTER to complete your registration. Take advantage of technology shopping advice If you are planning on purchasing software, don’t forget to take advantage of educational software discounts. The substantially discounted prices, available to students as well as faculty and staff, are possible through a partnership that Temple has with a number of vendors. In order to qualify for the reduced prices, you may have to fax a copy of your Temple ID card to the company to confirm your University status. For a selection of software and prices, visit the Journey Ed Web site at www.journeyed.com/select or the Academic Superstore at www.academicsuperstore.com If you are in the market for a computer and need some buying advice, check out Computer Services’ “Guide for Choosing the Right Computer.” Computer Services developed this site to help students and parents with computer shopping, but faculty and staff can benefit from the information as well. The site explains major computer components, suggests configurations for both basic and higher-end systems, and more. To view the site, go to www.temple.edu/cs/shoppersguide. TECH Center hours extended for finals With finals fast approaching, the TECH Center will be open around the clock from Saturday, Dec. 2, at 9 a.m. to Saturday, Dec. 16, at 9:30 p.m. For more information about the TECH Center, go to www.temple.edu/cs/techcenter. Blackboard maintenance planned for Thanksgiving weekend Due to general database maintenance, Blackboard will be unavailable for about an hour from Friday, Nov. 24, at 11:30 p.m. to Saturday, Nov. 25, at 12:30 a.m. Duplex printing offered at campus labs At most of Temple’s computer labs, including the TECH Center, Tuttleman Learning Center, TUCC and Ambler, students can now maximize their print quota by using both sides of the paper. To do this: 1. Click on the Print option from the program you are using. 2. In the Print dialog box, click on Properties. 3. With the Paper tab selected, click on Long Edge under Duplex. 4. Click on OK. To learn more about the student print quota, go to www.temple.edu/cs/policies/printingpolicy.pdf. Reference help available at the TECH Center When students are working in the TECH Center, they can quickly contact a reference librarian. A University librarian is on duty in the second floor lobby information desk during the following hours: Monday through Thursday from 11 a.m. to 5 p.m. Friday from 11 a.m. to 3 p.m. Students can also easily reach a librarian online by clicking on the Ask a Librarian icon on the PC desktops in the TECH Center. The Ask a Librarian page will then appear, where students can chat with a librarian or send an e-mail. Recycle old University-owned computer equipment There’s a home for all of your old computer equipment: the Computer Recycling Center. All departments with a budget code are eligible to submit surplus computer equipment to the CRC. Fill out the online Computer Surplus Form, and the CRC will come out and pick up your University-owned equipment. The surplus form is available online at http://crc.temple.edu. For more information on the Computer Recycling Center, visit the CRC Web site at http://crc.temple.edu, call 215-204-4749 or e-mail crc@temple.edu. Tip: Skewing text in Photoshop On certain occasions, you may want to overlay text on a graphic. The graphic, however, may be skewed, so that the text doesn’t align properly. Using Adobe Photoshop, you can easily overcome this obstacle: 1. Open the file containing the graphic. 2. Click on the Type tool on the tools palette. This tool appears as a capital “T.” 3. Click on the graphic and type the text. 4. Click on the Edit menu, select Transform, and then select Skew. 5. Return to the canvas and then drag the appropriate graphic handle to skew the text and properly align it with the graphic. 6. Finally, press Enter. Watch for release of Internet Explorer 7 Microsoft has released Internet Explorer 7. Sometime this month, Microsoft is expected to distribute the program through automatic updates. If that happens, you will receive a notification asking if you want to install Internet Explorer 7. Computer Services tested Internet Explorer 7 and found it to be a stable product. Therefore, it is recommended that you install this new version. Please note, however, that in Eportfolio, some users have reported problems using the "My Files" feature of Masterfile. If you encounter problems after installing the program, contact the Help Desk at 215-204-8000. Internet Explorer 7 includes new features such as tabbed browsing, improved printing, a new Web search box, a zoom feature, the ability to easily delete your private information, and an improved way to manage favorites, feeds and history. For more information, go to www.microsoft.com/windows/ie. ITUG event to focus on Podcasts and iPods On Thursday, Nov. 16, the Instructional Technology Users Group will present “Demystifying Podcasts and iPods: A Practical Guide for Use in the Classroom.” Faculty and staff members are invited to attend the presentation in the TECH Center, room 111, from noon to 1 p.m. Steven Kreinberg, associate professor of music history in the Boyer College of Music and Dance, will provide a general overview of podcasting. He will present a number of educational examples of how podcasts can be used as a resource for college students. Kreinberg also will offer tips on how to locate a podcast on virtually any topic, how to move a podcast from a computer to a portable audio or video device, and the equipment and software needed to create a podcast. ITUG is a forum for Temple faculty members to learn about and share their experiences using the latest computer technologies in an educational environment. For more information, visit the ITUG Web site at http://isc.temple.edu/itug. To be notified of upcoming ITUG events, subscribe to the ITUG mailing list by sending an e-mail to ggallo@temple.edu. Tip: Copying text in a PDF document If you wish to copy text from an Adobe Acrobat Portable Document File (pdf), follow these five simple steps: 1. In the pdf document, click on Select Text in the menu options running across the top. Depending on how you plan to use the text, please remember to keep copyright issues in mind by obtaining permission or giving attribution to the source document when appropriate. Battery replacements available Computer Business Services is distributing replacement batteries for departments that have Dell laptops affected by the recent battery recall. The batteries are available for Temple-owned equipment only and will be available while supplies last. To see if your laptop is affected by the recall, go to www.dellbatteryprogram.com. To pick up a replacement battery, bring the existing battery to Donna Schweibenz in Computer Business Services at University Services Building, 1601 North Broad Street, Room 402. If you have any questions or wish to call ahead of time, the contact number is 215-204-5000. Computer Services announces OWLnet upgrade Computer Services recently completed an upgrade to OWLnet that enables students to print their account information by semester. This new enhancement provides students with a convenient, self-service method for validating tuition charges and payments. Account information includes a summary as well as details, such as tuition charges, a break down of individual fees, and payments. This new feature in OWLnet will save time for both students and University personnel. Prior to this enhancement, students who needed account information for employers and financial institutions had to go to Student Financial Services or to the Bursar’s Office and request a printout. Students can access OWLnet through the tuportal.temple.edu Web site or by going directly to owlnet.temple.edu. Online slideshow features security tips Computer Services has created an online slide presentation titled, Recognize the Risks: Eight Tips for Computer Security. The presentation explains best practices for avoiding identity theft, protecting your privacy, and keeping your computer secure. These practices include avoiding peer-to-peer file sharing, using the automatic Windows Update feature, creating more secure AccessNet passwords, not opening or clicking on e-mail attachments from unfamiliar sources, keeping your anti-virus software up-to-date, and never downloading an Instant Messenger (IM) file from someone you don’t know. To view this presentation, go to www.temple.edu/cs/security. Then, click on the Eight Computer Security Tips link near the top of the page. Preview features of Microsoft Office 2007 Get a head start on the new features of Microsoft Office 2007 by attending a special presentation on November 8 from 1:00 to 2:00 p.m. The seminar titled Five Important Features in Microsoft Office 2007, Excel 2007, and PowerPoint 2007 will be presented by a Microsoft Training Specialist via Webcast. For details on the seminar location and to register, go to Computer Services seminar Web site at www.temple.edu/cs/seminars. On the site, click first on Seminars, then on the Seminar Calendar link and scroll to November 8.
October TUmail security to be enhanced On Wednesday, Nov. 1, Computer Services is implementing new security measures to protect your personal information in the event that you forget to log out of TUmail. These security measures will mostly be transparent. In rare cases, you may see a message regarding cookies. In order to eliminate this message, follow the instructions below. Windows Users In Internet Explorer, click on the Tools menu and select Internet Options. Then click on the Privacy tab and make sure the slider is set to Medium. Finally, click on Advanced and make sure Override automatic cookie handling is not selected. Macintosh Users In Safari, click on the Safari menu, select Preferences, and select Security. Then in the Accept Cookies section, click on “Only from sites you navigate to.” If you are using another Web browser or need further assistance, contact the Computer Services Help Desk at 215-204-8000. Make sure your TUmail Junk Mail Filter is turned on TUmail has a junk mail filter that flags spam messages and places them in your junk mail folder. To take advantage of this automatic feature, make sure this option is turned on. To check: 1. In TUmail, click on Options in the menu on the left. 2. Next, click Junk Mail Control and then Junk Mail Filter. 3. To turn on the filter, click on the circle in front of “Normal” (only junk mail gets this filter action). A dot will appear in the circle. 4. Finally, click on OK. Now, a large percentage of spam will now be directly sent to your junk mail filter. Once the filter is turned on, it’s a good idea to periodically check your junk mail folder. If a legitimate message appears, open it, and then click on “This is Not Spam” followed by “OK.” This will add the sender to the White List and move the message to the Inbox. When a sender is added to the White List, messages from that that person will no longer be flagged as junk mail. If you see a spam message in your Inbox, open it and select “This is Spam.” The sender will then be added to the Black List and the message will be moved to the junk mail folder. By being added to the Black List, all future messages from that person will be automatically flagged as spam and placed in the junk mail folder. Request receipts in TUmail When you compose a message in TUmail, you have the option of requesting a delivery receipt as well as a read receipt. If you select “Request a delivery receipt,” TUmail will send an e-mail informing you when the message was delivered. If you select “Request a read receipt,” TUmail prompts the recipient to acknowledge that your message was read. The recipient has the option of replying to or ignoring the prompt. If the recipient selects “Yes” at the prompt, TUmail sends you an e-mail confirming that the message was displayed. If the recipient selects “No” at the prompt, your message will still be displayed. If you wish, you can set the delivery receipt and the read receipt features as default settings in TUmail. To select a default for the receipt feature, click on Preferences and then scroll down to Request Receipt. Choose one or both of the receipt features and then click on OK. Note that if you send a message to an e-mail account other than @temple.edu, the read receipt feature may not function. An Introduction to Safe Computing Computer Services invites you to participate in a 30-minute live online seminar (Webinar), called an “Introduction to Safe Computing.” The Webinar will take place on Thursday, Oct. 26, from 10–10:30 a.m. From the comfort of your home or office, open a Web browser to meet your hosts, Seth Shestack from Information Security and Gail Gallo from Training and Seminars, who will demonstrate and discuss best practices for protecting a personal computer from a variety of vulnerabilities. The Webinar will explain how to:
During and after the session, you will be able to chat with Seth and Gail through text messaging. You will also be able to participate via live voice chat, if your computer is equipped with a microphone. To register for the “Introduction to Safe Computing” Webinar, go to www.temple.edu/cs/seminars. Prior to the date of the event, you will receive a confirmation e-mail with connecting instructions. At least three days prior to the Webinar, please read and carefully follow these instructions to ensure that your computer will be functional for the event. Stay Tuned for Acrobat 8.0 Licensing Details Last month, Adobe announced to the public the upcoming release of Acrobat Version 8. The release/ship date for the product is targeted for early November. Faculty and staff members who purchased the Adobe Upgrade Plan (formerly maintenance) along with their Acrobat 7 Professional or Standard software under Temple’s Adobe Contractual License Program will be entitled to the version upgrade at no charge. The “grandfather policy” for users who did not purchase the Adobe Upgrade plan is as follows: “Any Acrobat 7.0 Family purchases made from 8/18/06-11/8/06 will be upgraded to Acrobat 8.0 at no charge.” Pricing for an upgrade license from earlier versions to version 8 has not been released at this time. Computer Business Services is working with Adobe and our authorized reseller on the upgrade process and specifics of how and when the upgrades will be made available. Please note, early November is the tentative timeframe the software will be ready, and it may be a few weeks or more afterward before the software is made available to contractual license customers such as Temple. As information becomes available it will be announced in this column as well as on the Computer Business Services Web site (www.temple.edu/cs/business). If you have any questions, contact Bill Felice at 215-204-2390. Preview Acrobat 8.0 and more On Wednesday morning, October 18, a team from Adobe will be on Main Campus to present three sessions on Acrobat. Acrobat is a widely used program that enables people to share files across system platforms through the creation of Portable Document Format (PDF) files. PDF files retain the original design and formatting of a document. The file can then be opened using the freely distributed Acrobat Reader. The sessions will focus on the following topics: 9–10 a.m. Getting Started with Acrobat: 10:15–11:15 a.m. Stepping into Acrobat Advanced Features: 11:30 a.m.–12:30 p.m. Welcome to Acrobat 8.0: The sessions will be held in the TECH Center, first floor, Room 111. Registration is required to attend but the sessions are free for students, faculty, and staff. Enrollment is limited so please register early by going online to www.temple.edu/cs/seminars. On the site, click first on Seminars, then on the Seminar Calendar link and scroll to October 18. ITUG event to focus on Acrobat Connect On Thursday, October 19, the Instructional Technology Users Group (ITUG) will present “Acrobat Connect: Conduct Classes and Meetings Anytime, Anywhere.” Acrobat Connect (formerly know as Macromedia Breeze) is a Web conferencing tool that enables instructors or meeting hosts to conduct dynamic online classes or meetings from any computer that is connected to the Internet, at any time. The event will provide an overview and demonstration on the use of the collaborative features and tools offered through Connect to instantly deliver and record high-impact presentations to your audience through a Web browser. Faculty and staff members are invited to attend the ITUG presentation in the TECH Center, Room 111, from noon to 1 p.m. ITUG is a forum for Temple faculty members to learn about and share their experiences using the latest computer technologies in an educational environment. These forums take place on Main Campus and the Health Sciences Center. Main Campus events are typically held on the third Thursday of each month from noon to 1 p.m. during the fall and spring semesters; Health Sciences Center events are generally held on the last Thursday of the month. To be notified of upcoming ITUG events, subscribe to the ITUG mailing list by sending an e-mail to ggallo@temple.edu. For more information, visit the ITUG Web site at http://isc.temple.edu/itug. Beware of Instant Messenger (IM) viruses Instant Messenger programs, such as AOL Instant Messenger and Yahoo! Messenger, are increasingly being used to spread computer viruses and spyware. In most cases, a computer becomes infected when a person clicks on a link to open or download a file. To protect your computer, never click on link to download or open a file from someone you do not know. In fact, even if a file appears to come from someone you know, it is best to reply to that person to verify that the file is legitimate before opening it. It it also important to always make sure you are using the most current version of your IM program. New versions are released to protect against the latest security risks. Finally, make sure that you maintain updated anti-virus and anti-spyware programs on your computer. For information on obtaining Temple's Symantec AntiVirus software, go to www.temple.edu/cs/security and click on Virus Information. Tune up your tech skills The Computer Services department offers a wide variety of seminars that are free to current Temple students, faculty and staff. These seminars are designed to enhance your technology skills as well as to help you fulfill the technical skills competency for your Performance Development Plan. Designed for beginning as well as advanced users, seminars cover a range of topics, such as using the suite of Microsoft Office applications, developing Web sites, creating graphics and presentation programs, and using applications to complement instruction. Computer Services’ education specialists develop and teach the seminars. Most seminars are hands-on workshops, with handouts that make it easy to follow the class instruction, use as reference materials and practice the skills you learn. To browse the list of topics and to register for a seminar that fits your needs or interests, visit the seminar Web site at www.temple.edu/cs/seminars. Automatically expand Microsoft Office menus In Microsoft Office (Word, Excel, PowerPoint, Outlook and Access), the menus that run across the top such as File, Edit, View, etc., are automatically set to display only the commands you use most often. Usually, after a short delay, the full, expanded list of commands will appear. You can also manually expand the menu by clicking on the down arrows at the bottom. If you prefer to always view the full menus without manually expanding them, click on the Tools menu and select Customize. Then, in the Customize dialog box, click on the Options tab, select “Always show full menus,” and click on Close. Note that this change will now be reflected in your current program as well as in all of your Microsoft Office programs. September Explore employee resources on TUportal When you need to access frequently-used University resources, make tuportal.temple.edu one of your first stops. TUportal offers employees a single sign-on gateway to numerous administrative applications and systems. By clicking on the Staff Tools tab, employees can access and complete interactive forms online, check current leave balances, and view organizational hierarchy information. In addition, there are direct links to the Performance Development System, Time Collection System, Section Information Management System and Workflow. You can also use the Employee Self Service feature to change your home address and emergency contact information. Finally, when you visit TUportal, don’t forget to take a look in the Staff Links section where you can easily connect to a wide range of resources and services. The categories in this section include Computing, Employee Forms, Human Resources, and Finance, as well as University Policies and Transportation. Toshiba announces laptop battery recall Toshiba has determined that some batteries in their laptop computers manufactured between March and May of 2006 are defective. These batteries will not hold a charge and, therefore, they are unable to supply power to the computer. Note that the affected batteries do not overheat or present any safety concern. Toshiba is offering to replace the affected batteries, free of charge. For more information about the recall and to check on the laptop computers covered under the recall, go to the Toshiba Web site at: http://www.toshibadirect.com Then, select Technical Support and click on Frequently Asked Questions for the Toshiba Battery Exchange Program. Microsoft to stop support for Windows XP Service Pack 1 Microsoft recently announced that support will no longer be available for Windows XP Service Pack 1 (SP1 and SP1a) as of October 10, 2006. Computer Services has dropped support as well. If you have Windows XP, you can determine the Service Pack version by right-clicking on My Computer and selecting Properties. Then, at the System Properties window, click on the General tab. If you have Windows XP Service Pack 1, you need to upgrade to Windows XP Service Pack 2, which is a free update available on the Microsoft Web site at: http://update.microsoft.com As a reminder, Microsoft dropped support for Windows 98 and ME in early summer. Computer Services also stopped support for these systems. If you have Windows 98 or ME, you need to upgrade to Windows XP. It is important, however, to first make sure that your computer meets the minimum hardware requirements to run the software. Information about basic requirements and additional details about upgrading to Windows XP is available on the Computer Services Web site at: http://www.temple.edu/cs/windowsupgradehelp.html If you have any questions regarding support issues, please feel free to contact the Help Desk at help@temple.edu or at 215-204-8000. Web site logs latest system alerts For breaking news about the current state of Temple’s computer systems, network and more, tune in to the System Status Web page. The site includes announcements on system outages, network operations, telephone availability, maintenance that affects resources, computer viruses, and e-mail frauds and hoaxes. The Computer Services Help Desk staff maintains this site and keeps it current for the Temple community as events unfold. To view the site, click on the System Status link on the Computer Services Web site at www.temple.edu/cs. Wireless zones expanded Computer Services continues to expand the number of wireless zones throughout the University. In addition to the numerous sites available for using your laptop and PDA, the following new locations have been added: Biology-Life Sciences Building, Engineering and Architecture Building, Mitten Hall, Student Center annex, TECH Center, Tomlinson Theater, Wachman Hall, School of Dentistry, School of Pharmacy, Ambler Learning Center, School of Podiatric Medicine and Temple Harrisburg. New wireless zones have also been added to the lobbies of various residence halls.
To remove a flash drive from your Mac: 1. Click on the icon for the flash drive. ITUG event to focus on blogs and wikis On Thursday, Sept. 21, the Instructional Technology Users Group (ITUG) will present its first event of the academic year: “Blogs and Wikis: Inspiring and Tracking Student Collaboration through Blackboard.” This event will include a demonstration and discussion of Teams and Journals, two new tools available through Blackboard. The Teams feature, similar to a wiki, enables groups of students to create and edit shared Web pages from within Blackboard. The Journals feature, similar to a blog, provides the opportunity for students to create journals for sharing with their classmates who may provide feedback and comments to the material. Faculty and staff members are invited to attend the ITUG presentation in the TECH Center, room 111, from noon to 1 p.m. The presentation will also be hosted online, enabling faculty members to participate from any computer connected to the Internet. For connection information, e-mail ggallo@temple.edu. ITUG is a forum for Temple faculty members to learn about and share their experiences using the latest computer technologies in an educational environment. These forums take place on Main Campus and the Health Sciences Center. Main Campus events are typically held on the third Thursday of each month from noon to 1 p.m. during the fall and spring semesters; Health Sciences Center events are generally held on the last Thursday of the month. To be notified of upcoming ITUG events, subscribe to the ITUG mailing list by sending an e-mail to ggallo@temple.edu. For more information, visit the ITUG Web site at http://isc.temple.edu/itug. Track changes in Microsoft Word When sending a Microsoft Word document out for review, you may want to consider using the Track Changes feature. This feature enables you to easily view and track any changes or comments. You can then decide which of these changes, if any, should be incorporated into the final version. To invoke the Track Changes feature, the reviewer should click on the Tools menu and select Track Changes. Any changes made to the document will then appear as colored, underlined text or be displayed in balloons located on the margins. When you receive the marked up document, make sure the Reviewing toolbar is displayed. To do this, click on the View menu, select Toolbars, and make sure a check mark appears next to Reviewing. On the Reviewing toolbar, click on the Show menu. Then make sure all of the following are selected: Comments, Ink Annotations, Insertions and Deletions, Formatting, and All Reviewers. You can then use the previous and next arrows on the Reviewing toolbar to step through the document and accept/reject the changes or delete the comments. Accepted changes are incorporated into the document, while rejected changes and deleted comments are removed. Note that you can hide tracked changes from a document without removing them by clicking on the Show menu and unselecting Comments, Ink Annotations, Insertions and Deletions, Formatting, and All Reviewers. By doing this, however, you might forget about the changes and accidentally leave them in the final version. To safeguard against this, click on the Tools menu, and select Options. Then click on the Security tab, and under Privacy options, select Warn before printing, saving or sending a file that contains tracked changes or comments. Also make sure that Make hidden markup visible when opening or saving is selected. To watch a video on using the Track Changes feature, click on the Help menu in Microsoft Word and select Microsoft Office Word Help. Then in the “Search for” box, type “revision marks,” and click on “Demo: Get rid of revision marks, once and for all.” Residence hall students get connected During move-in weekend, Computer Services consultants were out in force, helping residence hall students connect to Temple's network. As of Monday, Aug. 28, the total number of residence hall students who successfully registered for Internet service was 3,621. During the registration process, Computer Services found that 24 percent of the computers were infected with malware (viruses, worms, spyware, etc.). The infected machines each had an average of 329 pieces of malware. The substantial number of infected computers is the reason that Computer Services requires the installation of Temple's Symantec Antivirus and Symantec Protection Agent firewall software. These programs are automatically installed on most computers when students register for Internet service in the residence halls. Computer Services consultants helped students remove malware and also assisted with the software installation to guard against future infections. Policy reminder: Unauthorized network devices prohibited The Computer and Network Security Policy states that Computer Services is responsible for configuring and managing the University network as well as all wired and wireless connectivity to the University network. All switches, hubs, wireless access points, and other networking devices are strictly prohibited unless authorized and configured by Computer Services. If you have any such device, please remove it immediately. All unauthorized network devices discovered on Temple University's network will be shut down at the network level upon discovery. Your cooperation in this matter is greatly appreciated. To review the Computer and Network Security Policy, go to www.temple.edu/cs/policies. Administrative mainframe successfully upgraded In August, Computer Services migrated the administrative mainframe’s operating system from z/OS 1.4 to z/OS 1.7. In addition, as part of the migration, various software packages received patches and updates. While the migration has increased system performance and added new functionality, the changes are transparent to end-users. The administrative mainframe hosts enterprisewide applications, such as the Integrated Student Information System (ISIS), Human Resources System (HRS) and Financial Management System (FMS). Microsoft Word tip: Highlighting characters vertically A shortcut in Microsoft Word offers an easy method for highlighting characters vertically in a document. This is useful, for example, if you wish to copy text from an e-mail message where each line starts with the greater than symbol ( > ). Instead of deleting the symbol individually from each line, you can use the vertical highlight shortcut to remove the symbols. To select characters in a paragraph, position the cursor where you wish to start. Then, hold down the Alt key, and move the mouse vertically and horizontally to highlight your selection. Note that you can use this technique to select characters from any position on the page. August Dell & Apple announce battery recall Dell and Apple are recalling millions of notebook computer batteries because they can overheat and possibly catch fire. The batteries were manufactured by Sony. To check if your computer battery is affected by the recall, go to the Dell or Apple Web site at: www.dell.com or www.apple.com Online class lists enhanced During the summer, Computer Services completed a system enhancement that makes it easy for instructors to access current class lists electronically via their computer, 24 hours a day. The new electronic class lists contain registration information that is updated daily. A variety of student information, such as registration status, e-mail address, and TUid, is included in the class list. In addition, each name is a clickable link that displays a student’s OWLcard, which makes it convenient for instructors to identify students with their photos. Instructors can access class lists through the TUportal Web site (tuportal.temple.edu) and also through Blackboard. To access class lists in TUportal, go to TUapplications and click on Official University Class Lists or click on the Teaching Tools tab. To access class lists in Blackboard, click on Course Tools. The beat goes on Temple students, faculty, and staff can still take advantage of legal music downloading through Cdigix, the leading college and university provider of digital media services. Cdigix’s digital music service, called Ctrax, features an extensive catalog of 2.2 million legally downloadable songs. Students can use the service for free. Faculty and staff can sign up for only $5.99 a month. Once you subscribe to the service, you can easily listen to as much music as you want, or download the music files via a special ‘tethered’ process that allows you to play the music on up to three computers of your choosing. You may also purchase individual tracks or entire albums and burn them to a CD or transfer them to a portable player. “Temple University’s policy on illegal downloading of music is simple—it is not permitted,” says Timothy C. O’Rourke, Vice President of Computer and Information Services. “But music is an important element that contributes to socialization and quality of life. Our contract with Cdigix provides a safe, legal, and economical alternative to breaking the law.” To learn more about the program or to sign up, go to www.temple.edu/ctrax. Technology at Temple guide available For an overview of Temple's computer resources, including a summary of TUportal options and classroom technology tools, check out the new Techology at Temple guide. Printed copies are available from the Help Desk on the first floor of the TECH Center. An online version in Acrobat format is also available at: http://www.temple.edu/cs/TechAtTempleFall06.pdf Visit Temple’s TECH Center The TECH (Teaching Education Collaboration and Help) Center, which opened in January, has quickly become the new student learning center on the Main Campus. During Spring 2006, the Center had over 432,000 visits. Regarded as the largest student computing center in the nation, this facility offers a number of unique features to support the academic and social needs of students. Open 24 hours, the Center features over 600 computer workstations and loaner laptops as well as high-end printers and scanners. Specialty labs include video editing, music, language/interactive audio, graphic design, software development, and a designated quiet study zone. The Help Desk, located on the first floor, offers technical support in person, by phone, and through e-mail and chat. Among the most popular resources in the TECH Center are 13 breakout rooms, which students can reserve in advance. Breakout rooms feature flat panel wall displays and computers set up for group interaction. Some of the rooms are equipped with multimedia, surround sound, a large screen, and a DVD/VCR console. In addition to providing state-of-the-art technology and round-the-clock access to technology resources, the TECH Center offers a variety of spaces for learning as well as socializing. Wireless access, flat panel displays, and convenient electrical outlets for recharging cell phones are a few of the numerous resources in the Center that support the today’s digital lifestyle. Students can watch cable TV from various plasma screens in lounge areas and from computer desktops in the labs. A unique vending machine in the Center caters to students by dispensing computer and school supplies as well as personal care items. A 24-hour Starbucks is also open on the first floor for light refreshments. For more information on Temple’s TECH Center, and to take a quick online tour, go to: http://www.temple.edu/techcenter Get ready to connect Temple students can take advantage of high-speed Internet access and telephone service (including voice-mail) in University-owned residence halls. These services are now amenities included with the price of the room. Straight forward procedures for setting up Internet access and using the phone service are available on tent cards in each residence hall room. To set up high-speed Internet access, students simply: 1) connect their Ethernet cable between their computer and the red wall jack closest to their assigned bed and then, 2) go to the http://getconnected.temple.edu Web site. The Get Connected Web site takes students through the process of registering their computers for Internet service. To gain access to Temple's network, students also must install Temple’s Symantec AnitVirus software and personal firewall to protect against viruses and other threats. The Get Connected process guides students through this procedure as well. Please note that the illegal downloading of music from peer-to-peer file sharing sites are strictly prohibited on Temple's network. Temple offers a legal alternative for access to free music through Cdigix. For information, go to: http://www.temple.edu/ctrax. To use the University telephone service, students must bring their own touch-tone phone and use a prepaid calling card for making off-campus calls. To set up voice mail, students use the same http://getconnected.temple.edu Web site mentioned above. During the initial move in period, Computer Services consultants will be in most residence hall lobbies to answer questions, assist with connection-related problems, and distribute the Technology at Temple guide. Students can also obtain assistance by contacting the Help Desk at 215-204-8000 or 1-8000. May TECH Center tops 400,000 visits The TECH Center's first semester was a busy one. During Spring 2006, the TECH Center had over 432,000 visits from 20,070 individuals. The busiest day was on April 26, when 8,062 people entered the lab. Students made 4,266 breakout room reservations and borrowed 729 laptops. The largest users of the TECH Center were the Fox School of Business (87,230 visits), the College of Liberal Arts (77,845), and the School of Communications and Theater (72,802). The busiest times for the TECH Center were weekdays between 10 a.m. and 2 p.m., but even during the hours between midnight and 7 a.m. the Center had 24,000 visitors. For more information on the TECH Center, go to: http://techcenter.temple.edu LaserLife program offers printer maintenance and cartridge replacement Just a reminder that Computer Business Services administers the LaserLife program, which was created by SOMA, a University hardware maintenance provider. This program combines printer maintenance and toner cartridge replacement for University printers. Through SOMA, departments can purchase replacement toner cartridges for printers with or without a maintenance option. If a cartridge is purchased with the maintenance option, printer repairs are also covered through the Laserlife program. To be covered, however, Computer Business Services needs a record of the make, model, and serial number of the printer. When placing an order for Laserlife cartridges, departments need to indicate "Laserlife" next to the cartridges being requested. Computer Business Services will submit the order to SOMA and, when they receive the order, SOMA will deliver it to your office and collect the used cartridges. If you would like to sign up for the LaserLife maintenance program or if you would like help assessing your printer needs, contact Computer Business Services at 215-204-5000. Let callers know you're on vacation If you will be out of the office for vacation, let callers know by recording an extended absence voice mail greeting. To record the greeting: When you return from vacation, remove the extended abscense greeting by following the first three steps above. You will then hear a message reminding you that you have an active extended absence greeting. As instructed, press 2 to delete it. TECH Center summer hours announced April Pilot version of OWLnet debuts in Temple Japan TECH Center open 24/7 for final exams During the last two weeks of the spring semester, the TECH Center will be open all night Friday and Saturday to accommodate students studying for final exams and finishing end-of-semester projects. Normally, the center is open 24 hours from noon Sunday through 7:30 p.m. Friday, and Saturday from 9 a.m. to 6:30 p.m., but from April 26 through May 10, the TECH Center will be open 24 hours a day, seven days a week, including weekends. For students studying during the late hours, don’t forget that the TECH Center has a vending machine that sells basic computer supplies for computing needs. The machine offers items such as CDs, USB flash drives, headphones and other computer items, as well as batteries, school supplies and personal care items, including tissues and aspirin. The vending machine is located in the 12th Street side lobby area on the second floor of the center. It accepts Diamond Dollars purchases only. For more information about the TECH Center, go to: http://techcenter.temple.edu ITUG event to focus on interactive multimedia On Thursday, April 27, the Instructional Technology Users Group event will spotlight the Prostate Interactive Education System. PIES is an interactive multimedia expert system developed by engineering professor Brian Butz and his team at the Intelligent Systems Application Center in the College of Engineering. PIES provides patients who have been diagnosed with early-stage prostate cancer with information about treatment options and uses the metaphor of a health center to organize and introduce information to its users. Rooms of a health center are presented such as doctor offices, a library, a support group room, and a family room offering different perspectives of prostate cancer treatment. These perspectives allow patients to obtain a variety of information about the disease. The PIES software package is the result of collaboration among the Temple University Intelligent Systems Application Center, the Fox Chase CancerCenter, and the Mt. Sinai School of Medicine. Support for the development of PIES came from the National Cancer Institute, the Fox Chase Cancer Center, the Mt. Sinai School of Medicine, the state Department of Health, and Temple University. Faculty and staff are invited to attend this event, which will feature the intuitive interface provided by PIES. A demonstration will show how patients can access the experience of others and how PIES can be used as a decision aid to elicit a patient's preference with regard to treatment and quality of life. The event will be presented on the Health Science Campus, from noon to 1 p.m. in Kresge lecture hall A. For more information, visit the ITUG Web site at: http://isc.temple.edu/itug iTunes U accepts Temple U Computer Services is pleased to announce that iTunes U will be coming to Temple in the next few months. With this new teaching and learning tool, Temple University will join a number of universities including Duke, Stanford, and the University of Michigan who are also in the vanguard of providing the most current technology resources to their University communities. iTunes U, a product of Apple, accommodates a variety of learning styles and extends teaching and learning beyond the traditional meeting places and times. Lectures, symposia, and podcasting are among the variety of educational content that can be easily created and accessed through iTunes U. Additional information about iTunes U is available on the Apple Web site at: http://www.apple.com Computer Services will be developing and pilot testing iTunes U during the next few months. If you are interested in learning more about iTunes U at Temple, contact the Instructional Support Center in the TECH Center at 215-204-8529. Creating a slideshow in Photoshop Many people know that you can use Photoshop to edit and manipulate graphics. But did you know that you can use Photoshop to automatically create a slideshow that is viewable in a Web browser? The Web Photo Gallery feature in Photoshop provides a quick and easy method for creating a presentation, complete with thumbnails and full-size images as well as captions. The Gallery offers a number of templates for laying out your photos and selecting a complementary background. Depending on the template that you choose, a number of additional options are available for customizing your slideshow. For example, you can select fonts, chose a border, include information such as title, date, and photographer, and select the sizes and image quality for the thumbnails and the large photos. If you wish, you can size the larger images as you are editing them or when you are creating your presentation in Web Photo Gallery. To avoid using a scroll bar to view the large images, keep the horizontal and vertical dimensions at approximately six inches. Depending on the size of your monitor, however, the maximum size may vary. To create a Web Photo Gallery: 1. Place all your edited photos in a folder. Note that the slideshow will display your images in the order that they appear in the folder. Photoshop then creates a folder with the following: To view your show in a Web browser, open the gallery folder and click on index.htm. Note that in addition to watching the images change automatically, you can also click on the thumbnail or on the previous/next arrows to view selected images. Tools for Web administrators Web sites on Temple’s main server (www.temple.edu) are managed through a set of utilities located at http://develop.temple.edu/[Web-site-name]/Webtools. These utilities have recently been enhanced to include the following: • Master File Transfer Utility: Some Web sites contain special folders, called sub-Webs. These folders are administered and published individually rather than as part of the entire Web site. If your site contains sub-Webs, this utility displays a list of them and enables you to click on them to access their own set of utilities. • Current list of Web administrators: Departmental and student organization Web sites are typically managed by Web developers, who create the actual Web pages; content contributors, who manage the content of the Web site; Web administrators, who manage Web assets and assign permissions to content contributors. This new utility displays a list of all the content contributors, Web developers and Web administrators for the Web site. • Basic statistics: This new utility provides daily usage statistics showing the total number of hits per day for the Web site as a whole, as well as a breakdown by each page. • Broken links utility: This option, while not new, is especially useful because it generates a list of all the broken links on the Web site that need to be fixed. Share files with MyBackpack If you are in the habit of sharing files by attaching them in an e-mail message, try using My Backpack instead. MyBackpack is a file storage Web site that you can use to upload and download your files and also share them with other Temple students, faculty and staff members. The site is available through http://tuportal.temple.edu or at http://mybackpack.temple.edu. To share a file, first log in to My Backpack, click on “Manage your files,” and upload the file. Once the file is uploaded, follow these steps: In the “Manage your files” screen, locate the file you wish to share and click on the corresponding Share box. In the “Add this user” box, type the AccessNet user name for each person with whom you want to share the file or folder, separating each username with a comma but without any spaces (for example: jdoe1,jdoe2,jdoe3). Next, click on “Add User(s).” To return to the file listing, click on “manage files” on the menu bar near the top of the screen. To access shared files: 1. Log in to MyBackpack and select “shared backpacks” on near the top of the screen. The AccessNet user name of each person who shares a file or folder with you will appear. 2. Click on an AccessNet user name. 3. Now you can perform one of the following options: To view a file or folder, click on the file or folder name; to download a file, click on the download icon; to remove a file from the file listing, click on the delete icon. Although the file will no longer be available to you, it will still remain in the owner’s account. March Keep departmental business flowing when an employee leaves Because of the importance of this type of information to the department, it is paramount that supervisors fully comply with the exit procedures established by Human Resources. The Temple University Termination Checklist, distributed by Human Resources, has a signature section at the bottom that the exiting employee can sign, giving permission for the supervisor to accessfiles and e-mail messages in their former account. By obtaining this waiver, the supervisor can request that the account password be changed in order to retrieve business-related e-mail messages and files. Please note that supervisors should never ask the exiting employee for his or her password. If an exiting employee’s waiver is not obtained, then a form titled, Authorization Procedure for Accessing a Former Employee’s Computing Resources, must be filled out and sent to the University’s Chief Information Security and Privacy Officer (ken.ihrer@temple.edu) to obtain access. The request form will be reviewed and sent to the VP for Computer Services, University Counsel, and the President’s Office for approval. Once theapproval is obtained, access will be granted to the business-related files and e-mail messages of the former employee. To view a description of this process and obtain a copy of the Authorization Procedure form, please go to http://cs.temple.edu/policies and click on Guidelines for Handling a Former Employee’s Personal Computer and Associated Files. Software development specialty lab available Other specialized areas include a music lab, a video editing lab, graphics/CAD lab, a language lab, and a quiet room. For more information on the TECH Center including resources and hours of operation, please go to http://techcenter.temple.edu. Library databases accessible from TUportal The TECH Center scores high on Main Campus The TECH Center, which opened in January, recently passed the 200,000 visitor mark, with a record number of daily visitors topping 6,500 on March 1st. The TECH Center has quickly become a popular campus spot for students to complete assignments and obtain computer assistance as well as to meet friends and hang out. The popularity of the TECH Center has also caught the attention of the news media with the Metro publishing a front page article about the Center and Campus Technology magazine spotlighting its resources. From wireless access and flat panel displays throughout the building to convenient electrical outlets for recharging cell phones, students find the variety of resources at the TECH Center a vital adjunct to their academic careers. Whether engaged in solitary study or working in groups, the TECH Center provides an environment to suit all learning styles. The breakout rooms, equipped with state-of-the-art hardware, software, and flat panel wall displays, are particularly popular for students working collaboratively. Located on Main Campus at 12th Street and Montgomery Avenue, the secondfloor of the TECH Center features 500 PC workstations, 100 Mac workstations, wireless PC laptops, over 150 software packages, and 13 breakout rooms. Specialized areas in the TECH Center include a software development lab, music lab, video editing lab, graphics/CAD lab, language lab, and a quiet room. The first floor houses the University’s Welcome Center, the Computer Services Help Desk, the Teaching and Learning Center, and the Instructional Support Center, as well as a faculty presentation room, breakout room, and lounge. For more information about the TECH Center, including resources, hours of Cash to Diamond Dollars machine available You can now deposit cash into your Diamond Dollars account through a new value transfer system. With this system, you can deposit cash in $1, $5, $10, or $20 amounts to your Diamond Dollars account. Previously, you could use a credit card to deposit a minimum of $25 to your account through the Diamond Dollars Web site. The Diamond Dollars cash deposit machine is located at the consulting desk on the second floor of the TECH Center lab. This location provides a convenience to students who wish to pay for printing services in the lab. The deposited cash, however, can be used for any Diamond Dollars purchase throughout the University. With your OWL card (Temple ID) you already have a Diamond Dollars account and can immediately deposit cash using this method without any additional setup. For further information about Diamond Dollars at Temple, go to: http://diamonddollars.temple.edu ITUG to focus on ePortfolio An ePortfolio system allows students to maintain an organized, digital collection of work throughout their educational career. The portfolio can be used to showcase projects and also track professional development and improvements in a particular area of study. Moreover, the portfolio can be made available online for feedback and review by potential employers. On Wednesday, April 5th, the Instructional Technology Users Group (ITUG) will feature an event on using the Masterfile ePortfolio system. Barbara Grissani will discuss how she helped faculty at the School of Pharmacy establish guidelines and a structure for an ePortfolio solution to organize student work. In addition, Grissani will discuss how she planned and implemented training sessions to help students manage their ePortolios anddemonstrate a sample student ePortfolio. Faculty and staff are invited to attend the ITUG presentation in the TECH Center, room 111, from 12:00 noon to 1:00 p.m. For more information, visit the ITUG Web site at: http://isc.temple.edu/itug TECH Center breakout rooms are a runaway successThe student breakout rooms in the TECH Center have been a runaway success, with all 13 rooms fully booked until as late as 3 a.m. each day. The rooms offer practice, study and group presentation space for eight students. All of the rooms are outfitted with a work table, whiteboard, computer and a large wall-mounted, flat-screen monitor. Three of the rooms are high-end multimedia rooms with an extra-large screen, surround sound and an array of audiovisual equipment. Another room holds a smart board, an advanced flat-panel display on which students can electronically “write” and make notations. To reserve a breakout room, students should visit the central consulting desk on the second floor of the TECH Center. Note that while beverages are allowed, food is not permitted in the breakout rooms. Participate in live online seminars from the comfort of your home or office. In a 15- to 20-minute session, you can learn how to create address labels using Word’s Mail Merge feature, manage data more effectively between Excel and Access, or prepare your Blackboard course for a new semester. For a listing of current Webinars, visit http://seminars.temple.edu. Once you access the site: Continue to visit the Seminars Web site to discover new Webinar offerings that may be of interest to you. If you are looking for a specific topic that is not listed, e-mail your suggestions to seminar@temple.edu. TUportal offers tools for employees TUportal offers employees a single sign-on gateway to multiple administrative applications and systems. By clicking on the Staff Tools tab, employees can access and complete interactive forms online, view current Leave Balances, and view Organizational Hierarchy information. In addition, there are direct links to the Performance Development System, Time Collection System, Section Information Management System and Workflow (for use with the newly implemented online purchase requisitioning system). Increase your TUmail viewing space You can easily increase the number of messages displayed on the TUmail screen. The default option is 20 messages, but you can increase the number to a maximum of 500 messages. To change the number of messages that appear on each page of your message list, click on the Preferences option on the left of the TUmail window. In the Message Count box, enter the number of messages and then click OK. For more information on TUmail features, go to http://cs.temple.edu/tumail. Check out enhanced Cherry & White pages The Cherry & White Pages, Temple's online directory, has been enhanced and given a brand new look. The new design displays student, faculty, and staff contact information in a sleeker and more streamlined fashion. In addition to the new design, improvements have been made to directory features. Every employee will now have a Temple phone number displayed. The number can be either your department number or direct line depending on what you choose to publish globally in the Work section of the Employee Self Serve (ESS) Web site. The advanced search feature has also been expanded. If you search for a name which results in many search hits, the system will now prompt you with advanced search criteria to help narrow the results. To check out the new Cherry & White Pages, please go the following familiar address: http://directory.temple.edu To access the Employee Self Serve Web site, go to: http://ess.temple.edu If you have any questions regarding the new Cherry & White Pages, please contact the Help Desk at 215-204-8000. E-mail clients must now be secured Just a reminder that if you use an e-mail client to access Temple's TUmail system, it must now be configured to use the secure version of the IMAP/POP protocol. This ensures that your password and other personal information is encrypted as it travels between Temple 's e-mail system and your computer. An e-mail client is a program such as Microsoft Outlook, Outlook Express, Netscape Messenger, Eudora, Mozilla Thunderbird, Macintosh Mail, or Microsoft Entourage. If you access your e-mail using the TUportal or TUmail Web site, your information is already secure and you do not need to do anything. Otherwise, if you have not already done so, please take a few moments to review the Computer Services instructions on how to make your e-mail connection secure. Documentation is available on the most frequently used e-mail clients used by Temple employees and students. For instructions, please visit http://cs.temple.edu/emailclients and review the secure e-mail access document appropriate for your e-mail client. If you have any questions or concerns, please send e-mail to help@temple.edu or contact the Computer Services Help Desk at 215-204-8000. Sign up for Macromedia Contribute training Computer Services is offering an upcoming seminar on using Macromedia Contribute 3. Contribute 3 enables people in an organization to easily publish and manage Web site content. Seminar participants will become familiar with the definition of user roles and workflows, and will gain hands-on experience with creating and editing content. The seminar will be held on Wednesday, March 8 from 1:30 to 4:30 on the 7 th floor of Wachman Hall. To register online, please go to http://seminars.temple.edu February Since opening on Jan. 5, the TECH Center has become a popular hub for students on Main Campus. The number of students using the center has increased daily, with a total of 5,616 visitors on Wednesday, Feb. 15. Numbers add up on the cutting edge A message is circulating that claims to be from “postcards1001” that actually links to a file on a malicious site infected with a virus. This e-mail says: “You have just received a virtual postcard from a family member!.You can pick up your postcard at the following Web address: http://www2.[addressremoved]/?a91-valets-cloud-31337.” It is a virus e-mail. Do not click on the link, and delete the message immediately. If you have clicked on the link and your antivirus software has not detected a virus, you may need to update your antivirus software and run a full system scan. If you have any questions, contact the Computer Service's Help Desk at 215-204-8000. Personalize your AccessNet account with an e-mail alias ISIS class lists available through Blackboard January Low cost music downloading comes to Temple Temple University has selected Cdigix, the leading college and university provider of digital media services, to deliver legal music downloading to the Temple community. Temple students, faculty, and staff will have access to Cdigix’s digital music service, called Ctrax, featuring an extensive catalog of 2.2 million legally downloadable songs. Those who sign up now will be entitled to use the service for free until March 1st. During the free trial, you can easily listen to as much music as you want, or download the music files via a special ‘tethered’ process that allows you to play the music on up to three computers of your choosing. You may also purchase individual tracks or entire albums and burn them to a CD or transfer them to a portable player. “Temple University’s policy on illegal downloading of music is simple—it is not permitted,” says Timothy C. O’Rourke, Vice President of Computer and Information Services. “But music is an important element that contributes to socialization and quality of life. Our contract with Cdigix provides our students with a safe, legal, and economical alternative to breaking the law. We are among a handful of universities across the country that have chosen to use technology to enrich the university experience with music delivered directly to our students.” At the conclusion of the free trial period, you may elect to continue yoursubscription for a nominal charge. To learn more about the program or to sign up for the free trial, go to http://cs.temple.edu/ctrax. Students check out TECH Center opening week The start of the Spring semester brought a busy opening week for the TECH Center. Over 12,250 students flocked to the new facility to try out the state-of-the-art technology, experience the Internet lounge, and relax with friends. “It was rewarding to see our students come in to see the Center,” said Timothy C. O’Rourke, Vice President of Computer and Information Services. “They made themselves at home, immediately exploring the new resources. I’m happy to say that I received a lot of positive feedback. Overall, it could not have a better opening week.” Located on Main Campus at 12th Street and Montgomery Avenue, TECH Center second floor features 500 PC workstations, 100 Mac workstations, 100 wireless PC laptops, over 150 software packages, 13 breakout rooms, 5 specialty labs with high-end hardware and specialized software, and a quiet room. The first floor houses the University’s Welcome Center, the Computer Services Help Desk, the Teaching and Learning Center, and the Instructional Support Center, as well as a faculty presentation room, breakout room, and lounge. A Starbucks café will also open soon. During the Spring semester, the Center is open 24 hours a day from noon onSunday through 7:30 pm on Friday and on Saturday from 9:00 a.m. to 6:30 p.m. For more information and a quick tour of the Center, go to http://techcenter.temple.edu. TECH Center to host “Coffee With the Cops” Students, faculty, and staff are welcome to stop by the second floor of the TECH Center on Thursday, January 26, from 9:00 a.m. to 11 a.m. for free coffee and cookies. Sponsored by Campus Safety Services, the event gives Temple’s police and security professionals a chance to say hello to the University community. Updated TUportal goes live Computer Services has re-engineered Temple's single-gateway TUportal Web site (http://tuportal. temple.edu) to allow for greater flexibility, stability and performance. Depending on your University status (current student, faculty, staff or future student), TUportal provides customized access to familiar applications, as well as new resources and information. Computer Services Help Desk moves to TECH Center The Computer Services Help Desk has moved to Temple's new TECH Center located at 12th Street and Montgomery Avenue. Sony BMG offers free replacement CDs In early November, it was discovered that a group of compact discs released by Sony BMG and partner Sunncomm contained a version of Digital Rights Management software that posed a security risk. The CDs, when played on your computer, install a component called eXtended Copy Protection (XCP), which leaves your computer system wide open to hackers.
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