About

The Technology Support & Development Office provides a variety of technology support services for students, faculty, and staff.

Major functions include:

• Help Desk and Technical Support

  The Help Desk serves as the front-line of contact for all of Computer Services. Its aim is to meet the computer support needs of the Temple University community by providing accurate and professional technical solutions. The Help Desk staff consults with clients in person, through e-mail, and telephone and assists customers of all skill levels.

• Desktop/LAN Support

The Desktop/LAN Support group provides on-site technical support and services on workstations and Local Area Networks for departments throughout the University. Services include technical consultations, system administration services, and maintenance of computer hardware, software, and networks. The group also assists departments with antivirus and software auditing services.

• Integrated Systems and Emerging Technologies

The Integrated Systems and Emerging Technologies group provides front-end support for the University mail and portal systems, and assists departments by creating client server solutions, typically database web applications. This group also provides support through research, installation, configuration, and maintenance of various server systems including Oracle databases. The group assists Temple University departments in designing, developing, and maintaining departmental Web sites and other Web-based resources.

Office Locations:

Main Campus
Help Desk
TECH Center, First Floor
215-204-8000

Ambler Campus
Learning Center Room 106
267-468-TECH

Health Sciences Center
Medical Research Building
3420 N. Broad Street, Suite 112
215-707-7702

Center City (TUCC)
1515 Market Street, 4th floor
215-204-1521

Fort Washington Campus
Room 101
215-283-1631