The Technology Support & Development Office provides a
variety of technology support services for students, faculty, and staff.
Major functions include:
Help Desk and Technical Support
The Help Desk serves as the
front-line of contact for all of Computer Services. Its aim is to meet the computer support needs
of the Temple University community by providing accurate and
professional technical solutions. The Help Desk staff consults with
clients in person, through e-mail, and telephone and assists
customers of all skill levels.
Desktop/LAN Support
The Desktop/LAN Support group provides on-site
technical support and services on workstations and Local Area Networks
for departments throughout the University. Services include technical
consultations, system administration services, and maintenance of
computer hardware, software, and networks. The group also assists
departments with antivirus and software auditing services.
Integrated Systems and Emerging Technologies
The Integrated Systems and Emerging Technologies
group
provides front-end support for the University mail and portal systems,
and assists departments by creating client server solutions, typically
database web applications. This group also provides support through
research, installation, configuration, and maintenance of various
server systems including Oracle databases.
The group assists Temple University departments in designing,
developing, and maintaining departmental Web sites and other Web-based
resources.
Office Locations:
Main Campus Help Desk
TECH Center, First Floor 215-204-8000
Ambler Campus
Learning Center Room 106 267-468-TECH
Health Sciences Center
Medical Research Building
3420 N. Broad Street, Suite 112 215-707-7702
Center City (TUCC)
1515 Market Street, 4th floor 215-204-1521