Supported Products
Computer Services Supported Products and Operating Systems:
Last Updated: Spring 2013
Free access to an online library of instructional videos on the lastest software tools and skills for current Temple faculty, students and staff is available at lynda.com
If you are seeking assistance with the products below, these are the versions of the software we support:
| Microsoft Windows - Windows 8 - Windows 7 - Vista - XP Service Pack 3. Note: Microsoft will drop support for Windows XP on April 8, 2014 and computers will also not be able to connect to the university network after this date. |
| Apple OS X - Mac OS X 10.8 (Mountain Lion) - Mac OS X 10.7 (Lion) - Mac OS X 10.6.8 (Snow Leopard) |
| Office Suites - Microsoft Office 2013 (PC) - Microsoft Office 2010 (PC) - Microsoft Office 2007 (PC) - Microsoft Office 2011 (Mac) - Microsoft Office 2008 (Mac)
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| Creativity Suites - Adobe Acrobat XI - Adobe Acrobat X - Adobe Acrobat 9 - Adobe Photoshop CS5 & above |
| Browsers We support the current and previous major release of the following browsers: - Firefox - Safari - Internet Explorer - Google Chrome |
| E-mail Clients - Apple Mail (with Gmail only) - Outlook |
| Communication Software - SSH Client - Nortel VPN - Citrix VPN
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| Temple University Systems - TUmail (Gmail & Exchange) - TUportal - Banner and all associated products - Listserv - Blackboard - Astro
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| Security Software - Symantec Endpoint Protection |
| Handheld Devices (with Gmail & Exchange) - Android - Blackberry - Apple iOS (e.g. iPhone/iPod Touch/iPad) |