Supported Products

Computer Services Supported Products and Operating Systems:

Last Updated: Fall 2013

Free access to an online library of instructional videos on the latest software tools and skills for current Temple faculty, students and staff is available at

If you are seeking assistance with the products below, these are the versions of the software we support:

Microsoft Windows
- Windows 8
- Windows 7
- Vista

Apple OS X
- Mac OS X 10.9 (Mavericks)
- Mac OS X 10.8 (Mountain Lion)
- Mac OS X 10.7 (Lion)

Office Suites
- Microsoft Office 2013 (PC)
- Microsoft Office 2010 (PC)
- Microsoft Office 2011 (Mac)

Creativity Suites
- Adobe Acrobat XI
- Adobe Acrobat X
- Adobe Acrobat 9
- Adobe Photoshop CS5 & above

We support the current and previous major release of the following browsers:
- Firefox
- Safari
- Google Chrome

We support the current and previous two major releases of the following browsers:
- Internet Explorer

E-mail Clients
- Apple Mail (with Gmail only)
- Outlook

Communication Software
- SSH Client
- Nortel VPN
- Citrix VPN
Temple University Systems
- TUmail (Gmail & Exchange)
- TUportal
- Banner and all associated products
- Listserv
- Blackboard
- Astro


Security Software
- Symantec Endpoint Protection

Handheld Devices (with Gmail & Exchange)
- Android
- Blackberry
- Apple iOS (e.g. iPhone/iPod Touch/iPad)