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Clearing the Browser Cache

The cache (pronounced "cash") is a holding area on your computer where web browsers store copies of web pages that you have viewed. Since this includes web page elements, such as images and media, the browser can load pages faster when you return to a site.

In addition to storing information in the cache, browsers also save cookies, history, and download history. A cookie is data that a web site stores on your computer to remember information, such as shopping preferences, accumulated from web pages you have visited. History includes a list of web addresses you have visited and download history includes the files you have downloaded such as Word and PDF files.

Over time, the cache can become large and slow down browser performance. To resolve this issue, you can clear the browser cache by following the instructions below.

Note: If you are clearing the cache to enable logging in to more than one Google account at the same time, you must log out of TUmail before starting this process.

Instructions for clearing the cache are available for the following browsers:

Internet Explorer

Internet Explorer 9 and 8

1. Click Tools and select Delete Browsing History.

2. Deselect Preserve Favorites website data and select Temporary Internet files, Cookies, and History.

3. Click Delete.


1. From the Tools or History menu, select Clear Recent History.

If the menu bar is hidden, press Alt to make it visible.

2. From the Time range to clear menu, select the desired range. To clear your entire cache, select Everything.

3. Click the down arrow next to Details to choose which elements of the history to clear.

4. Click Clear Now.


1. From the Safari menu, select Empty Cache.

2. When prompted, click Empty to confirm that you want to empty the cache.


1. Go to the browser bar and enter: chrome://settings/clearBrowserData

2. To clear the entire cache, go to the drop-down menu and select the beginning of time.

3. Select the following items to clear:

        • Clear browsing history
        • Clear download history
        • Empty the cache
        • Delete cookies and other site and plug-in data

    4. Click Clear browsing data.

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