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Connect to Temple's Network
using Citrix Access Gateway

Windows 7


I. Connect to Temple's Network

II. Disconnect from Temple's Network

III. Obtain Help



I. Connect to Temple's Network

To connect to Temple's network so you can access your office computer, you need to install a VPN (Virtual Private Network) program called Citrix Access Gateway.

1. Open a web browser and go to https://cherryvpn.temple.edu.

Note: If you use a web browser other than Internet Explorer, you will need to know whether you are running the 32-bit or 64-bit version of Windows. Internet Explorer automatically determines this for you.


2. Enter your AccessNet username and password and click Log On.

 

Sample Screen

3. If you previously logged on using another computer or browser, you may be prompted to transfer your session. In this case, click Transfer. Sample Screen

4. Perform one of the following:

  • If you are prompted to download the Citrix Access Gateway Plug-in, click the appropriate Download button and proceed to the next step to install the Citrix Access Gateway Plug-in.

    Note: If you use a web browser other than Internet Explorer, you will need to know whether you are running the 32-bit or 64-bit version of Windows. If you use Internet Explorer, you will not need to know this as the approriate link will automatically appear.

  • If you are not prompted to download the Citrix Access Gateway Plug-in, skip to step 9.

Firefox or Chrome Screen

Sample Screen

Internet Explorer Screen

Sample Screen


5. When prompted to run or save the file, click Run. Sample Screen

6. If the following warning appears, click Yes:

Do you want to allow the following program to make changes to your computer?


7. Click Install to begin the installation process.
Sample Screen
 

The progress bar will move as the necessary files are being installed.

Sample Screen

8. When notified that the setup is complete, click Finish.

Sample Screen

9. The Virtual Private Network (VPN) Connection web page appears indicating you are connected to Temple's network. You can close this page at any time.

Sample Screen

 

You will also notice that the Citrix Access Gateway icon appears in blue in the system tray on the lower-right portion of the task bar. This also indicates you are connected to Temple's network.

To access your office comptuer, you will need to establish a Remote Desktop connection.

Citrix Access Gateway icon


II. Disconnect from Temple's Network
To log off from Citrix Access Gateway, perform the following steps:

1. Right-click the Citrix Access Gateway icon located in the system tray on the lower-right portion of the task bar.

Citrix Access Gateway icon


2. Click Logoff. Citrix Access Gateway Logoff menu

3. When prompted to logoff, click Yes. Sample Screen

III. Obtain Help
For further assistance, please contact the Computer Services Help Desk.
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