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Connect to Temple's Network
using Citrix Access Gateway

Macintosh


I. Connect to Temple's Network

II. Disconnect from Temple's Network

III. Reconnect to Temple's Network

IV. Obtain Help


I. Connect to Temple's Network

To connect to Temple's network so you can access your office computer, you need to install a VPN (Virtual Private Network) program called Citrix Access Gateway.


1. Open a web browser and go to https://cherryvpn.temple.edu.

Note: The steps below assume you are using Safari. You may notice some differences if using another web browser.


2. Enter your AccessNet username and password and click Log On.

 

Sample Screen

3. Perform one of the following:

  • If you are prompted to download the Citrix Access Gateway Plug-in, click the Download button.

  • If you are not prompted to download the Citrix Access Gateway Plug-in, skip to step 12.
Sample Screen

4. After the plug-in has been downloaded, double-click the Citrix Access Gateway icon in the Downloads window. Sample Screen

5. Double-click Install Citrix Access Gateway Plug-in to begin the installation process.
Sample Screen

6. Click Continue. Sample Screen

7. Click Continue. Sample Screen

8. Click Agree. Sample Screen

9. Click Install. Sample Screen

10. Enter your Macintosh username and password and click OK. Sample Screen

11. Click Close.

Then close any remaining windows that are open from the Citrix Access Gateway Plug-in installation.



Sample Screen
 

12. The Virtual Private Network (VPN) Connection web page appears indicating you are connected to Temple's network. You can close this page at any time.

To access your office comptuer, you will need to establish a Remote Desktop connection.

Sample Screen


II. Disconnect from Temple's Network
1. Click the Citrix Access Gateway plug-in icon at the bottom of the desktop. Sample Screen

2. Click the Citrix Access Gateway menu and select Quit Access Gateway. Sample Screen

III. Reconnect to Temple's Network

1. From the Finder, click the Go menu and select Applications. Then double-click the Citrix folder.

Sample Screen

2. Double-click the Access Gateway icon.

  • If you are reconnecting for the first time, go to the next step.

  • Otherwise, go to step 6.



Sample Screen

3. In the Connect to box, double-click Edit Connections.

Sample Screen

4. The Access Gateway Preferences window appears. In this window perform the following steps:

a) In the Connection box, overwrite New Connection with a descriptive name, such as Temple.

b) In the Server address box, type: https://cherryvpn.temple.edu

c) Click the close button to close the window.

Sample Screen

5. In the Connect to box, click Edit Connections and select the connection name you entered in the previous step.

Sample Screen

6. Click Connect. Sample Screen

7. Enter your AccessNet username and password and click Log On.

 

Sample Screen

8. If you previously logged on using another computer or browser, you may be prompted to transfer your session. In this case, click Transfer. Sample Screen

 

The Virtual Private Network (VPN) Connection web page appears indicating you are connected to Temple's network. You can close this page at any time.

Sample Screen


IV. Obtain Help
For further assistance, please contact the Computer Services Help Desk.

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