Get Help in a Smart Classroom
Classroom Technology Support (CTS) provides technical assistance with using equipment installed in classrooms supported by Computer Services at the Main, Ambler, Center City, and Fort Washington campuses. Supported locations and hours are listed on the CTS web page.
CTS provides the following services:
Computer Services does not support all smart classrooms. Dedicated IT support staff in some Schools, Colleges, and Departments may provide smart classroom support. Additional information is available on the Classroom Technology Support web page.
Use this service to:
Requests for assistance in smart classrooms are treated with the highest priority and are responded to immediately.
Hours of operation are listed on the Classroom Technology Support web page.
For classes and events scheduled in classrooms supported by Computer Services during regular hours of operation, this service is free. Information about supported locations and hours of operation is available on the Classroom Technology Support web page.
For classes and events scheduled after regular hours of operation, there may be a $35/hour fee as outlined in the After-Hours Events Billing Policy.
Press the Help button on the podium touch panel to send alerts via text message, e-mail, and other means directly to support staff. If a phone is in the room, you can also call the number posted by the phone.