Service Catalog

Purchase Recycled Equipment for Personal Use

The Computer Recycling Center (CRC) offers refurbished computers, monitors, and other electronic equipment to the Temple University community at discounted prices.

Contents

• Who is entitled to this service?
• What are the limitations and restrictions related to this service?
• What are the applicable policies or guidelines?
• How do I use this service?
• What are the requirements for using this service?
• What is the time frame for fulfillment of service?
• When is this service available for use?
• What is the cost of this service?
• How do I request this service?
• How do I obtain help with requesting this service?

Who is entitled to this service?

• Current Temple students, faculty, and staff with a valid AccessNet account

  Note: Temple University Health System employees and university guests are ineligible for this program.

What are the limitations and restrictions related to this service?

• You must:
  • use the online store to view and order equipment
  • pick up the equipment yourself
  • pay for the purchase with your Diamond Dollars account
• All equipment is sold "as is" with no warranty.
• All sales are final.
• This program is for personal use only. Abuse of this privilege by way of reselling or purchasing on another person's behalf will result in suspension of privileges.
• All software licensing is the responsibility of the end user. No software CDs will be provided. Information about discounted software is available on the Guide to Choosing the Right Computer website. In addition, you can purchase Symantec Endpoint Protection at the CRC when you pick up your computer.
• A limited version of Windows XP or Mac OS X may be installed to demonstrate hardware functionality of the computer you purchased.
• You are limited to one order per semester. Each order is limited to one item from each of the following catagories:
  
  • computer
  • monitor
  • printer
  • scanner
  • other equipment
  Note: Resets for each semester are performed according to the following schedule:
  • January 1
  • May 1
  • September 1

What are the applicable policies or guidelines?

• How to Get Used Computer and Electronic Equipment

How do I use this service?

To use this service, log in to the CRC online store with your AccessNet username and password. Each piece of equipment is listed with make, model, price, and picture. The inventory is updated daily and is available on a first-come, first-served basis.

When your order is submitted, you will receive an e-mail confirmation; when your order is ready for pickup, you will receive another e-mail notification. You must make an appointment to pick up your equipment within one week of being notified it is ready or your order will be cancelled. The total cost of your purchase will be debited from your Diamond Dollars account upon pickup.

What are the requirements for using this service?

• You must:
  • place the order online
  • make an appointment to pick up the equipment.
  • pick up the equipment yourself and present your Temple ID for payment via Diamond Dollars

What is the time frame for fulfillment of service?

In most cases, the equipment will be tested and ready for pickup within two or three business days and should be picked up with within seven business days or your order will be cancelled.

When is this service available for use?

The online store is available 24 hours a day throughout the year unless otherwise posted or during periods of system, network, or electrical maintenance.

Pickup service is available by appointment only. General hours are Monday through Friday between 9:00 a.m. and 4:30 p.m. Note that appointments can sometimes be made earlier or later than posted hours.

What is the cost of this service?

The cost of each piece of refurbished equipment is listed online.

How do I request this service?

To view and purchase equipment, log in to the online store with your AccessNet username and password.

How do I obtain help with requesting this service?

For assistance with your purchase, contact the Computer Recycling Center at 215-204-4749 or crc@temple.edu.

For general technical support, contact the Help Desk.