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Service Catalog

Listserv Lists

Listserv is a collection of electronic discussion groups, which are online forums where people discuss particular topics by receiving and posting messages using e-mail or the web. Listserv is also a convenient resource for sending announcements to a group by using a single e-mail address to reference the group. Electronic discussion groups are also called "distribution lists" or "lists."

The Temple University Listserv system is hosted on

Who is entitled to this service?

All current Temple faculty, staff, and students are eligible to own a list.

What are the limitations and restrictions related to this service?

All lists must have a primary owner who is a current Temple employee or student with an e-mail address.

What are the applicable policies for this service?

The applicable policies include:

How does a customer use this service?

Quick reference guides are available for list owners and subscribers.

What are the customer and/or technical requirements in order to use this service?

The primary list owner must be a current Temple employee or student. List owners must include an e-mail address in the Listserv configuration.

What is the time frame for fulfillment of service?

After a request is submitted, Listserv lists will be created within two business days. Requests for multiple lists can take longer to create depending on the number of lists and the complexity of the requested configuration.

When is this service available for use?

When a list is created, it is available immediately.

Listserv maintenance usually occurs on Monday mornings between 6 a.m. and 9 a.m. During this time, Listserv management through the web interface will be unavailable and e-mail will be queued for delivery after the maintenance has been completed.

What is the cost of this service?

There is no cost for this service.

How does a customer request this service?

Customers can submit a Listserv Creation Form.

How do customers obtain help if they have questions about or experience problems with this service?

Quick reference guides are available for list owners and subscribers.

If you need additional help, submit a TUhelp request or call the Help Desk at 215-204- 8000.


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