Computer Services Logo
 News     About CS    Offices     Training     Help Desk    Policies     System Status    CS Home
student at computer
CS Home
   
TUhelp logo
Knowledge Base logo
   
    

Service Catalog

Download Software from Temple's Download Site

Temple University makes certain software available to download and use.


Contents


Who is entitled to this service?

All Temple University employees and students have access to the Download site, which is located at https://download.temple.edu, but are not entitled to download all software products hosted on the site.

All Temple University employees and students have access to the Download site but are not entitled to download all software products hosted on the site. Only the software you are eligible to download will be displayed. Access to specific software packages is determined by several factors, such as licensing rights granted by the contract between Temple and the software publisher and the technical feasibility of hosting the download.

What are the limitations and restrictions related to this service?

  • User must be a current Temple student or employee.
  • The software packages available for download will vary by product as determined by several factors, such as licensing rights granted by the contract between Temple and the software publisher. In many cases, software available to Temple employees will not be available to Temple students.
  • Software on the Download site can only be used for Temple-related work, research, school/coursework, teaching, and related educational purposes.
  • Employees and students must remove any software acquired at the Download site from all personal computers when employment ends or the student leaves the university.
  • Not all software packages are available for installation on personal computers.

What are the applicable policies or guidelines?

How do I use this service?

To access software available to download, go to the Download site and log in with your AccessNet username and password.

What are the requirements for using this service?

You must be connected to the Temple University network or to the internet with a high speed connection.

What is the time frame for fulfillment of service?

The service is fulfilled when the download completes, which will vary by product. The larger the file size of the product's download package, the longer the download time.

When is this service available for use?

The Download site is available 24 hours a day throughout the year except during periods of system, network, or electrical maintenance as well as during periods of unscheduled maintenance.

What is the cost of this service?

There is no cost associated with this service.

How do I request this service?

Software that has been approved for downloading is posted on the Download site.

How do I obtain help with requesting this service?

  • Go to TUhelp and submit a request.
  • For questions about software availability:
    • Employees can contact Computer Business Services at 215-204-6700 (1-6700) or software@temple.edu.
    • Students can contact the Help Desk at 215-204-8000 or go to TUhelp and submit a request.




Feedback Form Link

 
 


© Copyright Temple University Computer and Information Services. All Rights Reserved.
For web related questions, please send e-mail to cs@temple.edu.

Help Improve Temple Computer Services x
Did you find this information helpful? (required)
Your Name (required)
Your E-mail (required)

Send