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Blackboard 9 Quick Reference Guide
for Students

The Blackboard system at Temple hosts web-based materials for over 33,000 courses and over 1,400 organizations. Approximately 3,600 Temple instructors use Blackboard to place course materials for their students on the web and to conduct a variety of classroom activities. With your AccessNet account, you can go to Blackboard to retrieve and submit assignments, participate in discussion groups, take tests online, and use features such as a calendar and address book.

Note that instructors have the option of including various features, such as blogs and wikis, in their Blackboard courses. If you do not see a particular feature, confirm that your instructor added it to the course.

This guide provides basic instructions for using the most popular features of Blackboard, a Frequently Asked Questions section, and information for requesting assistance from the Help Desk.

  Blackboard 9 logo

I. Obtaining an AccessNet account
II. Logging in to Blackboard
III. Accessing your course
IV. Customizing Blackboard
V. Customizing notification settings
VI. Using the Bb drive
VII. Posting to a blog
VIII. Posting to a wiki
IX. Submitting an assignment
X. Participating in a virtual classroom
XI. Checking your grades
XII. Frequently Asked Questions
XIII. Getting Help


I. Obtaining an AccessNet account

To access Blackboard, you will need an AccessNet account. If you do not have an account:  

II. Logging in to Blackboard

1. Perform one of the following:
  • Log in directly to Blackboard.
    -or-
  • Log in to TUportal and, in the MY PORTAL tab, go to TUAPPLICATIONS and click Blackboard.
 

III. Accessing your course

1. Go to the My Courses module and select the course that you want to access.

Note: If you do not see the course, refer to question 3 in the Frequently Asked Questions section.

My Courses module

IV. Customizing Blackboard

You can customize Blackboard by changing the color palette and repositioning the modules between columns as well as within a column.  

To change the color palette:
1. At the My Blackboard tab, go to the upper right and and click Personalize Page. Personalize Page

2. At the Personalize: My Blackboard window, a sample of the current color palette displays at the top. Under Color Palette Library, samples of available themes display. Click on your selection and then scroll down and click Submit. Personalize Theme

To reposition a module:
At the My Blackboard tab, click on the gray bar at the top of the module and drag it to the new position. Reposition Module

V. Customizing notification settings

1. Go to the top left side of the Blackboard window and click Notifications Dashboard. Notifications

2. At the My Places window, click Edit Notification Settings. Edit Notification Settings

3. At the Edit Notification Settings window, you can define general and individual course notification settings as well as bulk notification settings. Edit Notification Settings

VI. Using the Bb drive

Bb drive provides 2GB of storage space for saving and sharing your files. You have the option of uploading a single file as well as multiple files at one time.  

To save a file:
1. Click the Bb Drive tab at the top of the window. Bb Drive tab

2. At the Personal Content: username page, select Upload > Upload Files. Upload Files

3. You have the option to upload a single file or multiple files at one time.  
To upload a single file:
a. At the Upload Single File window, click Browse to find and upload the file.

b. Then, click Submit.

The Personal Content: username window displays the following notification:
"Success: Item added."

Upload Single File
To upload multiple files:
a. If the Upload Single File window displays, go to the the upper right corner and click Multiple Files. Upload Multiple Files
b. At the Security Information window, click Run.

Note: This window will display the first time you select Multiple Files.

Security Information Applet
c. At the Upload Multiple Files and Folders window, click Browse to find and select each file.
-or-
Drag and drop each file or folder to the selected area of the window.

Then, click Submit.

Upload Multiple Files

To delete a file:
1. Click on the box to the left of the file to add a check mark. Then, click Recycle to move the file to the Recycle Bin. Delete File
2. Click OK to confirm moving the file to the Recycle Bin.

The Personal Content: username window displays the following message: "Success: Items moved to Recycle Bin."

Note: Approximately every 24 hours, the Blackboard system automatically deletes files from the Recycle Bin.

Recycle Bin confirmation

To share a file:
Bb drive enables you to share files with a friend, colleague, or instructor at Temple as well as with someone outside of Temple.

The easiest way to share a file is to create a Pass. A Pass is a link that Blackboard creates and e-mails to the person with whom you are sharing the file. The recipient can click on the link to open the file or save it locally.

 
1. At the Personal Content: username window, move your mouse to the right of the file name. Click the down arrow to display the Options Menu and select Passes (None). Options menu
2. At the Passes:filename window, click Create Pass. Create Pass
3. At the Add Pass:filename window, click Submit.

Note: You have the option to set an expiration date and select permissions for the file.

Add Pass
4. A notice displays indicating the Pass was created. Pass Created
5. Move your mouse to the right of the file name. Click the down arrow to display the Options Menu and select Email Pass. Email Pass
6. At the Email Passes window, do the following:

a. In the To field, enter the e-mail address of the person with whom you want to share the file. To share the file with more than one person, separate each e-mail address with a comma and space.

Note: You have the option to enter a personalized subject and message.

b. Then click Submit.

Email Passes
7. A notice that an e-mail was sent to the specified address displays. Email Sent
Note: This is an example of the e-mail that a recipient receives. By clicking the link, the recipient will be able to open and save the file. Recipient Email

To stop sharing a file:  
To stop sharing a file, delete the Pass associated with it to deactivate the clickable link you previously sent.  
1. At the Personal Content: username window, click the down arrow icon to the right of the file you are sharing. Then select Passes (number).

Note: The number of Passes you have created for a file displays in parentheses next to the Passes menu option. In this example, one Pass was created for this file, therefore, Passes (1) displays.

Delete Pass
2. At the Passes:filename window, click the check box next to No expiration and then click Delete. Delete Pass
3. When prompted to confirm that you want to delete the pass(es), click OK. Confirm Pass Delete
4. A notice displays that the passes were deleted. Pass Delete Success

VII. Posting to a blog

A variety of optional features, such as deleting and posting, are available for blogs. If you cannot access a particular feature, verify that your instructor included it in the blog.  

1. From the course menu, select the content area where your instructor created the blog. Then, click View to select the blog. Blog View

2. At the blog name window, click Add New Entry. Blog: Add New Entry

3. At the Add New Entry window, you can accept the current date as the default title or enter a title. Add New Entry

4. Enter your comment and then click Save & Exit.

Note: Various options are available for formatting your entry.

Blog Entry

VIII. Posting to a wiki

A variety of optional features, such as deleting and posting, are available for wikis. If you cannot access a particular feature, verify that your instructor included it in the wiki.  

1. From the course menu, select the content area where your instructor created the wiki. Then, click View to select the wiki. View Wiki

2. At the wiki name window, click Add New Page. Wiki: Add New page

3. At the Add New Page window, enter a title and click Continue. Wiki title

4. Enter your comment and then click Save & Exit.

Note: Various options are available for formatting your entry.

Wiki entry

IX. Submitting an assignment

"Assignment" is a feature in Blackboard that enables you to upload files for a specific project or task. The assignment feature will accept most file formats except ".pages" because this extension indicates a folder, not a file format.

Note: As a Temple student, you are eligible to receive substantial discounts on the purchase of software.

 

1. From the Course Menu, select the content area where your instructor created the assignment and select the assignment. Assignment

2. At the the Upload Assignment page, scroll down to 2. Assignment Materials, click Browse My Computer, and then select the file.

Note: You have the option to include information in the Assignment Materials Submissions and Comments boxes.

Assignment Materials

3. Scroll down and click Submit. Submit Assignment

4. The Review Submission History page confirms that the assignment is complete and provides details of the submission.

Click OK to return to the content area.

Submission History

X. Participating in a virtual classroom

If your instructor is using the WIMBA virtual classroom program and you need help with features, such as Chat, Voice e-mail, or Live Classroom, visit the Distance Learning Program website and review the WIMBA tutorial.  

XI. Checking your Grades

1. Go to the content area where My Grades displays and click on the link.  

2. At the My Grades window, you can view your grade and additional details for each item. My Grades

XII. Frequently Asked Questions

1. How can I enroll in a Blackboard course?
If your instructor is using Blackboard for your course, he/she will enroll you in the course. Please note that you must have an AccessNet account before you can be added to a course. If you are not sure about your AccessNet username and password, go to: accounts.temple.edu. You can also visit the Help Desk on Main Campus in the TECH Center, 12th St. and Montgomery Ave., 1st floor.

2. Why can't I access Blackboard?
If you are unable to access Blackboard, try the following troubleshooting procedures:

a. Go to the System Status page to determine that Blackboard is available.
b. If Blackboard is available, try logging in through the Blackboard site.
c. If you are unable to access Blackboard directly, try logging in to another university application, such as TUmail.
d. If Blackboard is available and you are unable to log in to Blackboard and TUmail, you probably need to change your password. To do this, go to the accounts.temple.edu, enter your AccessNet username and password, click Log In, and follow the steps to create a new password. If you forgot your password, click on the forgot my password link.
e. If you changed your password and are still unable to log in to Blackboard, contact the Help Desk.

3. Why don't I see my course in Blackboard?
Blackboard enrollment starts the Friday before the start of the semester. If, after this date, your course is not listed in Blackboard, do the following:

a. Log in to TUportal and select Self-Service Banner to confirm that you are registered for the course.
b. If you are registered for the course, contact your instructor to determine that your course is on Blackboard and that auto-enrollment has been requested.

4. Can I remove a course from a previous semester that displays in my Blackboard courses?
Only an instructor can remove a student from a Blackboard course. You can make that request to your instructor or you can hide the course. To hide a course:

a. Go to the top right of the My Courses module and click the Manage My Courses Module Settings icon ( My Courses icon )
b. Click each box to remove the check marks.
c. Then, click Submit.

5. How can I find a course in the Blackboard Course Catalog?
To search the catalog, do the following:

a. At the My Blackboard tab, go to the Blackboard Links module and click Course Catalog.
b. Select any of the following categories to search the course catalog:

  • At "Search Catalog," choose the Course information and Creation Date and then click Go.
    -or-
  • At "Browse Categories," select a category and click Go.
    -or-
  • At "Browse Terms," select a term and click Go.

6. Can I preview a course that I'm not enrolled in?
Refer to the previous question for instructions on finding a course in the Blackboard Course Catalog. If a course is available for preview, you can click the Course ID link. If the instructor did not activate the guest access feature, the Course ID will not display as a link, therefore, you will not be able to preview the course.

7. Where are the computer labs on campus that I can use?
For a list of computer labs at various Temple locations, visit Computers on Campus.

8. How do I connect to Blackboard from home?
You can use Temple's online resources from home through your Internet service provider such as Verizon or Comcast. To connect to Blackboard, go to TUportal and log in with your AccessNet username and password.


XIII. Getting Help

If you have problems using Blackboard, please contact the Computer Services Help Desk:

Location: The TECH Center
  12th St. & Montgomery Ave., 1st floor
Website: tuhelp.temple.edu
Phone: 215-204-8000

Feedback Form Link

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