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Computer Services Memo


To: All Temple Employees
From:
Sheri Stahler
Associate Vice President, Computer Services
Date: December 13, 2004
Subject: Update on Support for Windows 95 and Windows 98
 
There are still some members of the Temple community who are running the Windows 95 or Windows 98 operating system. If you fall into this category, Computer Services would like you to be aware that Microsoft no longer supports Windows 95 and only supports Windows 98 on a fee basis. Microsoft will continue to support Windows 98 through June 30, 2006 and, after that, online self-help will be available through June 30, 2007.

Temple University’s Help Desk consultants no longer support Windows 95. As for Windows 98, Computer Services is finding it increasingly more difficult to provide support for this operating system. Consultants are also discovering various problems accessing Temple's systems using Windows 98.

If you are currently running Windows 95 or 98, Computer Services strongly recommends that you upgrade to Windows XP. Faculty and staff can obtain XP at no charge for existing on-campus computers and students can purchase XP at a substantial discount.

You may have to upgrade your computer in order to use Windows XP. To properly run XP, your computer should meet the following basic requirements:

  • 800 megahertz (MHz) or higher processor
  • 256 megabytes (MB) of RAM (Random Access Memory)
  • 1.5 gigabytes (GB) of available hard disk space

Note that Microsoft suggests lower minimum requirements for Windows XP. Our recommendations, however, are based on our experience; for adequate performance, your system should meet the minimum requirements listed above.

We have created a Web site to help you determine your current configuration and to inform you of other upgrade issues. To review the site, go to:

http://www.temple.edu/cs/windowsupgradehelp.html

The Web site includes instructions on how to check your current configuration, amount of RAM, and free disk space. A link to the Microsoft Update Advisor is also included as well as information on how to obtain Windows XP software.

If you have questions regarding this topic, please feel free to contact the Help Desk at 215-204-8000 or send e-mail to: help@temple.edu


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