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About CS
Temple University supports over 43,000 current students, faculty, and staff on Windows, Macintosh, and Unix/Linux platforms. In addition, support is offered to applicants who can check their admission status online and alumni who can obtain free e-mail accounts.
There are approximately 2,850 workstations available for student use in over 30 computer labs across Temple’s campuses, including one lab open 24 hours Sunday through Friday.
A total of 347 Smart Classrooms featuring built-in multimedia, Internet, and computing capabilities are in use. A Smart Classroom refers to a Smart lecture hall, Smart classroom, or a PC/Mac computer classroom.
All residence halls provide Internet access to student rooms, and most residence halls include computer labs.
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Windows
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Macintosh
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Unix/Linux
- TUportal - The single gateway web site, TUportal, provides students, faculty, and staff access to Temple's most popular services and resources.
- Blackboard - Blackboard 7.3 system hosts web-based materials for approximately 13,000 courses and 400 communities. Approximately 3,750 Temple instructors use Blackboard to place course materials for their students on the web and to conduct a variety of classroom activities. With a Blackboard account, students can retrieve and submit assignments, participate in discussion groups, take tests online, and use optional features such as a calendar and address book.
- E-Portfolio - Electronic portfolios offer a web-based format for students, faculty, and staff to show their work, review progress, and create resumes. These programs support text, graphics, video, and audio files.
- MyBackpack - MyBackpack is a web-based resource that enables members of the Temple community to easily store and manage files and publish web pages. This resource provides an alternative to storing files on flash drives or CDs. With MyBackpack, students can also easily share files with other AccessNet account holders.
- Turnitin and SafeAssign - Turnitin and SafeAssign are modules within Blackboard that help instructors detect possible plagiarism in student papers.
- Campus Pack - Campus Pack is available through Blackboard and includes blog and wiki tools, Search LX, and Expo:
- The Blog tool enables students and/or instructors to create a diary or journal style web site where they can add content and/or comments. Blogs can be created for Blackboard courses or groups within Blackboard courses.
- The Wiki tool enables groups of students to collaborate and create shared web pages similar to wikis. Wikis can be created for Blackboard courses or groups within Blackboard courses.
- Search LX enables instructors and students to search for content in Blackboard courses and communities.
- Expo enables users to create blogs and wikis that are independent of Blackboard courses and communities. This means students will not lose their blog and wiki when un-enrolled from courses or communities.
- TUcapture - TUcapture enables instructors to record an entire in-class lecture and instantly transform it into a streaming video file that can be viewed through Blackboard or any web page.
- Respondus - Respondus is a software application that enables instructors to create and manage assessments and surveys offline that can printed or published to Blackboard.
- Scholar – Scholar is a social bookmarking service that enables faculty and students to tag and share bookmarks with one another. Access to Scholar is through the Scholar tab that at the top of the Blackboard screen.
- TurningPoint - TurningPoint is a classroom performance system that enables instructors to obtain immediate feedback from their students. By using a response pad, also referred to as a "clicker," students can answer questions, respond to surveys, take opinion polls, and much more. Instructors can also use this technology to take attendance.
- Net Op School – Net Op School is an interactive software application designed to connect an instructor’s computer with student computers in a networked-classroom environment. The program provides a variety of tools enabling an instructor to perform many highly useful tasks. The instructor, for example, can monitor or take control of student computers, broadcast to an individual or the entire class, send messages, and transfer files.
- Gallery - Gallery is a collection of digital images with tools for both instructors and students to search, retrieve, and organize image data. In addition, Gallery serves as an in-class client application that enables instructors to magnify and pan images as well as compare high resolution images. Over 46,000 images reside in the Gallery collection and over 3,500 slide shows have been created for classroom use or student self-study.
- Total Technology Access - Total Technology Access is a suite of networked software on more than 500 campus computers that guarantees students with disabilities universal access to adaptive technologies.
- Library Online Research Databases - The University Libraries web site contains links to online journals and full-text databases. These resources enable students to delve into a specific academic field or search across a broad spectrum of disciplines.
- Online Learning (OLL) Program - The OnLine Learning (OLL) Program at Temple University is designed to provide students with more flexibility in how they attend classes. Some classes are taught via computer-based delivery, using electronic mail, Listservs, and the World Wide Web; other classes are taught via videoconference, linking students and instructors in two or more locations. Some classes use a combination of technologies.
- OWLnet - OWLnet is a web-based student system that provides students with real-time access to most of their records. Students can use the OWLnet web site to register for classes, update address information, view financial aid application status, enroll in student health insurance, make payments with a credit card, update emergency contact information, and update emergency notification information. Students can also view and print certain student records, including undergraduate DARS reports, academic advising session notes, academic history, account balances, and billing history/detail.
- MyHousing - MyHousing is a web-based student resident system that enables students to check the status of and update housing application information, view room bookings and roommates, add and change meal plan bookings, accept housing deposits, view and update housing emergency contact information, and print housing forms.
- Central Web Complex - Temple University's central web complex hosts approximately 650 web sites on behalf of schools, colleges, departments, offices, and organizations. Any web site that includes www.temple.edu in its web address resides on this server. A web development environment is provided for web developers to modify web sites on a staging server and then publish them to a production server with easy-to-use web tools. A Content Management System is also available for non-technical content contributors who maintain web sites and publications.
- Human Resources System (HRS) - HRS is the primary administrative system that supports personnel management and payroll processing for the University and Health System.
- Integrated Student Information System (ISIS) - ISIS is a mainframe application that processes and maintains student information. This application includes the Admissions, Registration, Financial Aid, Student Billing, Cashiering, Course Creation, and Academic History functions for the University.
- Financial Management System (FMS) - FMS is an integrated group of several mainframe accounting applications, including General Ledger, Accounts Payable, Purchasing, Grant Accounting, Fixed Assets, and Signature Authorization.
- OWLcard - The OWLcard system acts as the primary means of identification for all faculty, staff, students, and guests of the University. A credit card size ID card is used throughout Temple for privileged functions such as: building security access, meal plans, microfiche, laundry services, laptop rentals, recreation equipment rentals, anti-virus software distribution, and computer lab printing. Diamond Dollars transactions can be used for a number of these functions as well as the purchase of products and services from various vendors on campus.
- Diamond Dollars - The Diamond Dollars Program is a debit card solution that eliminates the need to carry cash on campus. Diamond Dollars is a convenient way to make purchases on campus. Just deposit funds into your account, and the need to carry cash, checkbooks, or credit cards is eliminated. Your University ID will instantly access those funds on deposit.
- Workflow - Workflow is a general purpose “Business Process Management” system, developed by Ultimus Inc., that is used to model, automate, manage, and optimize almost any type of process. The goal of this system is to improve productivity, reduce costs, and accelerate cycle times. Current applications that have benefited from Workflow include Online Purchasing Requests and Faculty Appointment Letters.
- Feith Document Imaging - Feith is a document imaging solution. It provides a means of electronically storing and managing information typically distributed on paper. It helps to maintain efficient document filing and retrieval as well as manage escalating storage costs. Student Financial Services, Purchasing, and Accounts Payable are just a few of the offices that are using document imaging to improve productivity and workflow.
- Advising Database - The Advising Database contains information related to the academic advising of Temple's undergraduate students. This administrative system is used by school/college advising centers, faculty and departmental advisors, and other offices.
- OWLink - OWLink is a web-based application that provides access to Temple's Integrated Student Information System (ISIS). It enables advisors and administrative offices to query and update student records in real time.
- Report2Web - Report2Web is an application that provides web-based access to a central, secure enterprise repository for reports and electronic documents. Report2Web is used to archive and deliver critical reports to clients minutes after they are produced.
- Employee Self Service - Employee Self Service is a web-based application that enables authorized University employees to update personal and work-related data in real time.
- Organizational Hierarchy System - The Organizational Hierarchy System is a web-based system that documents the reporting relationships within the University. These reporting relationships provide the framework for Temple’s Performance Development System and Administrative Salary Increase System.
- Section Information Management System (SIMS) - SIMS is a web-based course scheduling application used throughout Temple's non-professional schools and colleges. SIMS uses messaging technology to synchronize itself with ISIS, the official University repository for course schedule information, and also provides enhanced planning, querying, sorting, and display functionality.
- Cherry & White Pages - The Cherry & White Pages is the online directory of Temple University students, faculty, and staff. The directory is searchable by name, department, phone number, and Temple e-mail address.
- EMC NetWorker - EMC NetWorker is a centralized, enterprise-wide backup system that automatically backs up hundreds of the University's servers every day. The backups are stored in a state-of-the-art tape library.
- Performance Development System (PDS) - The Performance Development System (PDS) provides a structured and interactive environment for supervisors and their direct reports to actively engage in performance planning, development, management, and review throughout the year.
- Maximus Effort Reporting System (ERS) - ERS enables faculty, staff, and graduate students to electronically certify the amount of time they devoted to federal and privately funded research activity. The system can also be used to certify the amount of time devoted to Medicare-related activities at the Health Sciences Center.
- The Temple University network provides connectivity for 10 Mbps, 100 Mbps, and 1 Gbps workstations in all computer labs, residence halls, and department offices, across a redundant 40 Gbps core infrastructure.
- Wireless Wi-Fi zones, based on the IEEE 802.11a/b/g standards, are located throughout Main, HSC, Ambler, Tyler, TUCC, Fort Washington, and School of Podiatric Medicine campuses.
- Office computers have the capability to connect to Temple's high-speed network to access the Internet, e-mail, academic systems and, authorized administrative systems.
- Temple is a member of the Internet2 consortium, which is a collaborative effort of universities, industry, and government agencies to create the Internet of the future.
- The TECH Center - The TECH Center (Teaching, Education, Collaboration, and Help) is a 75,000-square-foot, state-of-the-art technology facility with resources that cater to current learning styles. During the fall and spring semesters, the Center is open 24 hours a day from Sunday at 11:00 a.m. through Friday at 7:30 p.m. and on Saturday from 10:00 a.m. to 7:30 p.m.
Designed with a variety of workspaces to enable students to work collaboratively or individually, the Center is the largest of its kind in the nation. This dynamic facility allows students to meet, study, collaborate, relax, and take advantage of the following resources:
- student computer center with 700 computers
- 13 breakout rooms for collaboration and group study
- six specialized labs including video editing, graphic design, music composition, software development, language, and "quiet" zone
- high-speed laser printers, a color laser printer, and plotters
- three WhisperRoom booths, suitable for recording podcasts, vocal narrations, and other individual recording sessions
- social space with lounge areas and plasma TVs
- Starbucks Café
The TECH Center also houses the University Welcome Center, Computer Services Help Desk, and the faculty wing which includes resources such as the Teaching and Learning Center and the Instructional Support Center.
- The Amber Learning Center - The Ambler Learning Center is a 72,000 square feet facility that is vibrant campus hub. The Center features a number of resources including:
- 300-seat auditorium/lecture hall
- 385 computers
- fully-integrated multimedia technology
- 90-seat all-purpose technology facility with software serving all Temple programs
- writing, mathematics, science, and Spanish educational facility with computer lab
- 11 smart classrooms
- video conferencing facility
- seven computer classrooms with smart technology
- student breakout room
- art and drafting studios
- wireless access throughout the building
- Computer Labs - Computer labs are available on each of Temple's Pennsylvania campuses. Undergraduate students who are housed in residence halls on Main Campus have access to a computer lab in their facility. These halls include Johnson-Hardwick, Peabody, White, Temple Towers, 1940 Park Mall, and 1300.
- Technology Classrooms – A total of 347 Smart Classrooms, featuring built-in multimedia, Internet, and computing capabilities, are in use. A Smart Classroom refers to a Smart lecture hall, Smart classroom, PC/Mac computer classroom, or videoconferencing classroom.
- Videoconferencing Classrooms – Four videoconferencing classrooms for distance learning courses are available on the Main, Ambler, and Harrisburg campuses.
- Help Desk - The Help Desk provides technical support for the Temple community. Technical support is available on a walk-in, phone-in, e-mail, and live chat basis. During the Fall and Spring semesters, the Help Desk is open 24 hours a day from Sunday at 11:00 a.m. through Friday at 7:30 p.m. and on Saturday from 10:00 a.m. to 7:30 p.m.
Help Desk consultants can also provide assistance using WebEx software to remotely take control of a client's computer. Intelliresponse, an online knowledge base builder, is used to automatically answer frequently asked questions at the Help Desk.
In addition to standard consultations, the Help Desk offers a free consulting service called PC Clinic. During a PC Clinic session, an assigned Help Desk consultant works with a small group of students, faculty or staff to troubleshoot and repair their own computers.
Technical support in the form of consultations, seminars, and documentation is also provided to users performing statistical processing.
- Computer Training - Over 100 hands-on workshops are taught by professional trainers on topics such as web development, Microsoft Office, and Blackboard. These workshops are free to students, faculty and staff.
- Faculty Support - Instructional Support Centers are located at Main Campus, HSC, and Ambler Campus. The centers provide consulting services, training, and access to state-of-the-art computer equipment for use by Temple faculty who are interested in incorporating technology into the teaching/learning process. Expanded production services include DVD duplication, slide scanning, and audio and video production.
- Temple's University-wide e-mail system is a multi-tier appliance from Mirapoint, Inc. that provides complete e-mail services (web-based, IMAP client-server, e-mail delivery, and calendaring).
- E-mail is available worldwide through the TUmail web site.
- Approximately 70,000 accounts are maintained on the TUmail system. TUmail accounts are available to Temple students, applicants, faculty, staff, and alumni.
- TUmail accounts are automatically created for University applicants and remain in effect while a student is enrolled. There is also an online, self-service e-mail account creation web site.
- All e-mail accounts are integrated into the University-wide LDAP directory.
- IMAP protocol is available to all non-alumni TUmail accounts via e-mail clients, such as Microsoft Outlook and Mozilla Thunderbird.
Telephone service for Temple University students, faculty, and staff is provided by a University owned and operated telephone system. The telephone system is integrated across the entire University community, allowing for quick calling to anyone within the five campuses without dialing the ten-digit number.
To provide telephone services, Temple currently owns and/or manages: 82 manholes, 65,000 copper and fiber optic pairs, 161,000 linear feet of 4” conduit, 14,500 administrative voice mailboxes, approximately 5,000 student voice mailboxes, 200 departmental voice processing menus, and more than 33,000 telephone lines. There are also 92 outdoor Code Blue emergency phones.
Additional information about Temple's telephone system is available on the Telecommunications web site.
- Campus-Wide Antivirus Program - To help curtail the spread of computer viruses and provide protection against spyware, Temple University purchased a license to distribute Symantec Antivirus software. Installation of this software is mandatory on all computers in offices and residence halls on the Main, Ambler, and Tyler campuses. Temple students, faculty, and staff may also purchase copies at a minimal cost for use on their home computers.
The Temple Personal Firewall (Symantec Protection Agent) is also required on computers in the residence halls.
Computer Business Services administers a University-wide Software Site License Program that enables Temple faculty and staff to purchase software for campus use at substantial discounts.
Part of the Software Site License Program is the Software Advantage Program. Under this program, a $90 fee is added to each new computer purchase to recover the cost of the site licenses obtained by Temple University.
Through a joint program with Journey Education Marketing Company, Temple University students can also purchase software at special academic prices.
The mission of the Computer Recycling Center (CRC) is to collect old University computer equipment, refurbish it if possible, and redeploy the equipment where appropriate. The CRC also donates unwanted, usable equipment and arranges for the proper disposal of all unusable University equipment and scrap.
Revised 02/28/08
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