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About CS

A Message from Timothy O'Rourke,
Vice President, Computer and
Financial Services & CIO
Tim O'Rourke

August 26, 2011

Welcome to Temple University for the fall 2011 semester. As a Temple student, you have access to numerous technology resources to support your studies, research, and projects. Learn all that we have to offer by visiting the Computer Services web site, especially the Students section, to find out more about specific resources geared just for you.

As you begin the school year, no doubt you are busy settling into campus and your courses. To make the most of your time, I've compiled a list of 10 practical tech tips to help give you a head start.

1. Locate your classroom buildings

Download the TUmobile app to your smart phone and then tap Temple Map. You can also log in to TUportal and go to Temple Buildings in the center column to search by Building Codes or Building Names. Directions and maps are also available.

2. Review your roster and records, register for classes, and more with Self-Service Banner

TUportal is your gateway to a variety of centralized technology resources such as Self-Service Banner. With Self-Service Banner, you can perform numerous tasks such as reviewing your roster, registering for courses, checking grades, viewing account balances and financial aid information, paying bills, viewing DARS audits, and updating emergency contact information.

3. Register your cell phone to receive TU Alert

Providing current contact information is critical to ensuring that you will receive notification in the event of an emergency. TU Alert is used to communicate information regarding an emergency requiring immediate action on the part of the campus community. We urge you to log in to TUportal, click on the Student Tools tab, and look for TU Alert to register your cell phone number and receive TU Alert text messages.

4. Personalize your e-mail address

Your e-mail address is in the form of You can personalize this address (for example, by creating aliases or nicknames.

To create an alias, log into TUportal, go to Cherry and White Update, and fill in the information. You can create up to five aliases. Then, set up your e-mail account so you have the option to have your alias address appear in the From section when you send messages using TUmail.

5. Don't share your password with anyone

I can't emphasize enough the importance of keeping your password secure. Realize that by sharing your password, you give access to all your personal information in Self-Service Banner, TUmail, and more. If you have shared your password, change it immediately at

6. Access TUmail on your cell phone

Check your Temple e-mail on your smart phone. To do so, set up your iPhone, Android, or Blackberry to access your TUmail account.

7. Connect to wireless

As you move around campus with your laptop to attend classes, work on projects, and meet friends, stay connected 24/7 with Temple's wireless networks. Also, starting on September 14th, students in most residence halls will be able to connect to the Internet wirelessly from their rooms using Temple's new turesnet and turesnetsecure wireless networks. See the wireless web site for details.

8. Get a quick start with the Blackboard quick reference guide

If your instructor is using Blackboard to share materials for your course, learn the major features with the Blackboard Quick Reference Guide. The guide includes an FAQ section. Also, note that Firefox is the recommended browser for Blackboard.

9. Don't pay full price for hardware or software

Take advantage of educational discounts on computers and software and consider purchasing recycled/refurbished university computer and electronic equipment online from the Computer Recycling Center (CRC). You can also purchase antivirus software for home use for under $10.

10. Print your paper in the labs

Visit a lab or use Print on the Go wireless printing when you need to print. Each Temple student at most campuses is allotted a quota for printing papers in black and white in the computer labs.

If you need assistance with any of these tips or with technology-related issues, contact the Help Desk. Computer Services has a dedicated Help Desk staff providing support on a wide range of technical resources. Request technical assistance and track your request online through the TUhelp web site. You can also call (215-204-8000) or visit the Help Desk (The TECH Center, Room 106). In addition, you may find the answer to your question by searching our online collection of frequently asked questions called the Knowledge Base.

I hope you find these tips useful for the school year. Please keep in touch with us through our Facebook and Twitter pages.

Best wishes for a successful and productive fall semester.



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