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Computer Services Memo


To: Faculty, Administrators, and Staff
From:
Timothy C. O'Rourke,
Vice President for Computer and Information Services
Date:
July 2003
Subject:
Proper Handling of Confidential Information


At Temple University, we have always taken very seriously our obligation to safeguard the personal information of students, faculty, and staff. I am issuing this memo to remind faculty and administrators to exercise good judgment when processing, storing, or disposing of materials that contain confidential information.

The proper disposal of printed computer reports, correspondence, and forms that contain private information is of particular concern to me. Confidential information must not be discarded in standard trash containers that are open, unsecured, or in public view. Disposal in such a manner is in direct violation of University policy and may be a violation of Federal law. All printed materials containing confidential information must be burned or shredded prior to disposal.

Paper documents that contain personal information such as social security numbers, grades, health-related information, or financial information must be stored in appropriate containers and properly secured from view by unauthorized persons.

Computer data that contains sensitive information must be properly protected through judicious account and password management, by applying the latest security patches to the PC operating system, and by following the Temple University Computer Usage Policy.

Recent federal legislation has raised the awareness of the issue of privacy. The Gramm-Leach-Bliley Act (GLBA) is a Federal statute that mandates that financial institutions take measures to keep confidential the private information of its customers. The University falls within the jurisdiction of GLBA because of its activities related to the processing of student loans.

Because the University delivers a variety of health-related services, we are also subject to the Health Insurance Portability and Accountability Act (HIPAA). This act provides similar protection for personal health-related information.

In addition to these recent laws, the Family Educational Rights and Privacy Act of 1974 (FERPA) requires the University to "...keep as confidential, records about students that contain personally identifiable information." Temple's policy regarding the privacy of student information is contained in the Policy Regarding Confidentiality of Student Records.

It is the responsibility of all administrators, faculty, and staff to abide by these laws and policies. Violators may be sanctioned by the University and may also expose themselves and the University to civil and criminal penalties.

If you have any questions regarding this issue, please call Ariel Silverstone, Temple University's Chief Information Security Officer, at 215 204-7077.

 

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