Temple Travel Agencies
Temple University has four excellent and highly experienced travel agencies to be used for business travel: DMS Travel Group at Journeycorp Travel, Marathon Travel, STA Travel, and World Travel (visit our Travel Agency Information page for contact information). These four agencies offer reduced fees, guaranteed lowest fare, free access to their proprietary internet reservation systems, and supporting services which commensurate with the needs of a decentralized, non-mandated enviornment.
Booking through a non-Temple agency (Travelocity, Orbitz, Expedia, or other internet sites) will continue to be permitted, but only per the terms of the Travel policy, which requires fare quote statements as proof of price difference.
Some reasons why the University does not rely exclusively on the Internet for total travel management are:
- Assistance with refunds and exchanges: Internet bookings are non-refundable and non-exchangeable, often from the minute they are booked and paid. Our travel agencies are able to track problems should there occur and error or change of circumstance.
- Flexibility of payment: On the internet, you can only use a personal credit card or corporate card. Our travel agencies will accept a credit card or a Temple University Travel Authorization form.
- Ticket voids: The Airline Reporting Corporation has implemented the Business Process Improvement Plan, which will limit the timeframe in which transactions may be modified or voided. Airline customers will have 24 hours after purchasing a ticket to decide if, in fact, he/she wants the ticket. After that time, the ticket may no longer be voided. Bookings made through the internet will not provide assistance; our agencies will provide this service.
- Hotel overbooking protection: Hotel overbooking occurs when more reservations are accepted than there are rooms. In such a circumstance, bookings made through the internet will not provide assistance; our agencies will provide this service.
- International consolidator fares: Consolidators are high volume producers that discount mostly international flights. Our authorized travel agencies know which ones are reliable and are committed to using them if it means reduced prices without reduction of service.
- Time: Finding that random internet bargain may be satisfying, but how much time did it take to find it? How much is that time worth?
- Nonrefundable tickets: The new airline rule changes regarding non-refundable tickets are not only dramatic; they are punative. Though internet purchases are included in these guidelines, that information is not always communicated by the site. Our agencies will advise you of the new standby, luggage and cancellation provisions, and steer you, if necessary, to more customer friendly airline and airport alternatives.
Announcements
Accounts Payable Office at Main Campus has closed. The Accounts Payable office located at the Finance Service Center has moved its entire operation to TASB.
Check Run Schedule Direct Deposits (ACH) are done daily and Disbursements (Paper Check Runs) are done on Monday, Wednesday and Friday each week.
TEMPLE ADMINSTRATIVE SERVICE BUILDING
(TASB)
Temple University (083-07)
Accounts Payable Department
1852
N. 10th Street
Philadelphia, PA 19122-8307
Fax: (215) 926-2022
(TASB)