Telephone - Aquatics

Please indicate your affiliation with Temple University

Student Employee Alumni Guest Other (explain)

 

Please answer the questions below in relation to the service you received.

1. Was the phone answered within 2 rings?
Yes No


2. Did the Campus Recreation staff member identify him or herself?
Yes No


3. Name of staff member (optional)

4. Was the call transferred successfully?
Yes No N/A

5. If you were put on hold, was it for less than three minutes?
Yes No N/A

 

6. Did the Campus Recreation representative treat you with respect during your call?
Yes No (Please Explain)

7. Were you provided with clear information or directed correctly to obtain information?

Yes No

If no, please explain

8. If you left a message or voicemail, was your call returned with 48 hours?
Yes No N/A


Additional Comments:

If you would like a representative from Campus Recreation to reply to this survey, please provide your email address and/or phone number along with any questions you may have in the box below.