The following is a list of the most commonly asked questions regarding the online registration process:
How do I create a new user account?
What courses do you currently offer?
How do I register for a course?
Which methods of payment do you accept online?
What is the cancellation policy if I am unable to attend?
How do I cancel a registration?
What do I do if I've lost my password?
How can I find out what courses I'm registered in?
How do I create a new user account?
In order to register for courses online, you must have an account with Temple University Office of Non-Credit and Contiuning Education. To create a new user account, click the Signup link on the Home Page (or click here). When the New Account: Personal Information page opens, enter your personal information then click the Submit button to create a new account.
NOTE: you must have an email address to set up an account with us. The email address cannot be assigned to another user in our system. If the email address is assigned to another user, you will be notified and given the opportunity to enter a new email address.
What courses do you currently offer?
Select one of the Lookup Courses links to see the list of courses that we currently offer.
How do I register for a course?
To register for a course:
1. Look Up Course - look up the course you want to enroll in (click here to access the Course Listing).
2. Add to Enrollment Card - click the Add to Enrollment Card button and the Course Information page to start the registration process.
3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.
4. Select Course Fees - select the course fee options (i.e. select registration fee, add optional fees).
5. Add More Courses - if you are enrolling in other courses, click the Add More Courses button and repeat steps 1, 2 and 4. Otherwise, continue to step 6.
6. Register for Selected Courses - once you have added all the desired courses to your Enrollment Card, click the Finish Registration button to continue the registration process.
7. Supplemental Data - some courses require additional registration information. If the course you are enrolled in has additional registration information requirements, the Supplemental Data page now opens to enter your information. Click the Submit button after entering the information to continue.
8. Make Payment - Click the Submit (payment) button. This will take you the to TUPay payment site. Enter in the payment information. If payment information is valid, you will be able to print a receipt. If payment is not valid, you will have the opportunity to re-enter payment information.
9. Registration Confirmed - you will receive an e-mail confirmation within 48 hours that your registration and payment information has been confirmed and that you are fully registered for the course.
Which methods of payment do you accept online?
We accept Visa, MasterCard, Discover and e-checks for online registrations.
What is the cancellation and refund policy if I am unable to attend?
A participant who withdraws from a course, in writing, up to one week prior to the starting date of the course will receive a refund, less a $25 withdrawal fee per course; the Meeting Planning Certificate Program and Web Site Design Certificate Program withdrawal fee is $50. For courses costing $75 or less, the withdrawal fee is $10 per course. No refunds will be given after that time. E-mail your withdrawal request to course.withdrawals@temple.edu or fax us at 267-468-8506. Please note that if you do not withdraw from a course, and you do not attend the course, you are still responsible for payment. If the course is cancelled for any reason, you will be notified and your entire tuition fee will be refunded. If you have any questions regarding the cancellation and refund policy, please call us at 267-468-8500. For Summer Education Camps, a $50 withdrawal fee will be charged for each camp, up through May 31, 2013. No refunds will be issued after May 31, 2013. For more information on the cancellation and refund policies, please call us at 267-468-8500.
How do I cancel a registration?
You cannot cancel a registration online. Cancellations or withdrawals must be received in writing. To cancel a registration, you must contact:
By Mail -
The Office of Non-Credit and Continuing Education
Temple University Ambler
Widener Hall
580 Meetinghouse Road
Ambler, PA 19002
By E-Mail -
course.withdrawals@temple.edu
If you have any questions, call our office at 267-468-8500.
By FAXl - 267-468-8506
NOTE: Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.
What do I do if I've lost my password?
You can send a request for your password to be sent to your email address. Click here to send a request.
How can I find out what courses I'm registered in?
To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:
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